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March 2024 by Sierra M.
We were traveling through Asheville and got a flat tire, Jonathan and Tyler were very efficient and thorough with repairing our tire! We appreciate the professionalism from this location!
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February 2024 by Donald Grunzweig
This was the best experience I've had buying tires. Great personal and very polite. The only place to buy tires!!
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February 2024 by Ahippie Hunter
INSTALLED MY COMMERCIAL VAN TIRES IN REVERSE. They melted from the inside due to the friction, plus all my TPMS systems are melted and ruined. Best price in town comes with the cost of destroying equipment and putting my employees’ lives at risk. Pay extra and go anywhere else. I was already upset with the quality of service (wait times plus oil grease all over inside of cabs) and that’s why I went somewhere else. Thankful I did because this is how I was able to see discount tires near-fatal error. Never again. I will take the four service vehicles elsewhere going forward. Hope this review helps save money and lives.
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January 2024 by Don Eldredge
Great service again! I keep coming back to Discount Tire because their prices are very fair and the service is excellent.
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January 2024 by Brenda Bryans
This place is always slammed, but they are always very nice! Very professional and helpful.Plus, they put air in your tires for you, and they don't charge you for it. I think these guys are great. I don't know how they keep up as well as they do! Thanks for your help!
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January 2024 by David Allen
Great service .Lost my invoice and they helped me print another for my records.And also good prices on tires also .Would buy from then again .
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January 2024 by Brent Sullivan
Best place for new tires and follow up balancing and rotation. Highly recommend you go early!! They are busy.
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January 2024 by s native
As usual, my experience was terrible. I waited at the air station for service too long. All of the men in the bays were busy(as usual) which is expected. The problem isn't the staff. They're doing their job. The problem is poor management
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January 2024 by govind
fast service good prices and nice staff
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January 2024 by Joshua Heim
Came here with a very simple job: one tire...not even attached to the vehicle. Was given an estimate of no more than 1.25 hours to be completed.It's now 1.5 hours later, and they literally haven't started yet.Coupled with being on the expensive side ("discount" is a lie), I'll never be back. In fact, if the order isn't done in 10mins, I'm demanding a refund for this one as well.
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January 2024 by Ashley Holland
Can’t thank Chris Shelton enough for always going out of his way to help me !!
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December 2023 by Joshua H.
Let's start with price. The tire my wife needs, anywhere else, is $185 all in. Here it's $260. But, they had a tire in stock, and nobody else did. Dropped off the wheel with the tire to be replaced at 8:30. They said it'll be ready no later than 10. It's 10:14 as of this review...and they haven't even started yet. Asked what's going on 10 minutes ago, and was promised it'd be ready by now. Obviously it's not, or I wouldn't still be typing this up. Avoid this place. Literally anywhere else is better.
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December 2023 by Eli Cassady
This place lacks communication and integrity. The only thing you will find here is poor customer service.These people don’t value your time. Go somewhere else where your business and time are valued.I ordered the tires online when I scheduled my appointment. When I arrived, I was given an hour and a half estimate for wait time. Three hours later, my vehicle hadn’t been moved. Upon inquiry for how much longer it would be, the employee told me there were 2 cars ahead of mine and that he couldn’t be sure. It’s now been three and half hours, and I’ve wasted one of my off days giving my money to a store that doesn’t care about my time nor my business.
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December 2023 by Matthew B.
I began my first experience with Discount Tires on Bleachery Blvd in Asheville, NC by ordering my tires online and scheduling an appointment for installation. I chose this route because it was heavily advertised as saving customers an average of 30% on the wait time. I noticed the charge had been refunded to my account 2 days before my appointment so I called the store to see what had happened. They let me know the charge was still pending and that my tires had arrived, this next part is important as the store associate over the phone strongly suggested I come in today to have my tires installed as it would give them more space for inventory and that I would be able to, and I quote, "get in and out in no time." I arrived to the store at 1pm, was given an estimated time for completion to be "an hour and a half." It is now after 4pm and my vehicle has not even been moved into a bay yet and I am told there are still 4 vehicles ahead of me and that there is no way to estimate how long it will take. As if this were not already frustrating enough, the staff seem completely apathetic and are unwilling to make this right in any capacity. Seeing as the tires were in fact no cheaper than the Walmart next door and about 10% more expensive than the local mom and pop shops, I would highly discourage patronage here, especially the Asheville store on Bleachery Blvd. I value my time and the store associates clearly do not.
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December 2023 by Gabe
Recently got home from getting new tires from this place, and I wanted to go on here to say that the staff was super friendly. While waiting for them to change my tires out, I couldn't help but to notice every employee treating every customer with a positive/friendly attitude. I'm not sure what the managers are doing to keep their employees happy but keep it up!
