January 2020 by jeff Last
Very helpful /no pushing to sell you what you don,t want.explains every thing in detail....
December 2019 by Buddy Evans
I didn't know how I was gonna do Christmas for my daughter. I called spoke to a very nice and patient lady named Angie. Talked me to coming to the store and take a chance getting approved for a line of credit to try and by my daughter a Christmas. I was approved and with praying and Jared was able to make my daughter very happy come Christmas morning. Just would like to think everyone at that store who was very helpful especially Angie. Thank you to Jared for helping a Christmas miracle and prayers answered.
December 2019 by Rebecca Louise Cairns
It's been 4 years since my husband proposed to me with the most beautiful ring I've ever seen. It was stunning and more beautiful than I could have imagined. My husband worked with the jeweler and had my ring custom designed and it still takes my breath away. Incredible quality and amazing service.
October 2019 by Amanda Wooten
My fiance got my ring here and it is the most beautiful ring I have ever seen. I receive compliments all the time. I have been in to have it cleaned and sized and the service is fantastic. I am visiting them soon to purchase his ring. Jason is fantastic to work with.
June 2019 by Tonya Walser
Super nice people. The lady there that does the Pandora representation was super nice I highly recommend you go see her can’t remember her name but she’s little short lady that she’s nice
June 2019 by Michael
Bad attitude and looking to steal your money. Big Rip Off!! To see the people behind the glass and I can read there lips very well. The look on there face like they didn't care. All I needed was a small simple loop for my pendant. They gave me two options both with the price of 200$. I went to Blue jewelry in Biltmore. They charged me 50$. They lost a customer that I bought most of my jewelry at Jared. Overrated!! Shame on you! No help at all!! Thank you Blue!!
May 2019 by Melanie Gilreath Kuykendall
My husband and I went in this evening to look at the Pandora counter and a sweet girl was at the main counter as we walked in and she greeted us immediately - a short older lady with short salt and pepper hair totally interrupted her and trolled us thru the entire store as we were trying to look - I couldn't look because she stayed right with us pushing everything we were looking at. Finally, I told her we were leaving and asked the girl at the counter if I could have HER car
April 2019 by Got you Loving
I love the people who work there they are all wonderful
April 2019 by Merissa Tipton
I love the people who work there they are all wonderful
March 2019 by Maria Flowers
Just ridiculous. Customer service was okay.. but my Husbands $213 ring broke I’m HALF. I cried for hours. That was such a special gift. & they had promised the strongest metal.
January 2019 by Noora Cox
Very helpful and understanding staff. Had a great experience with an associate (tall man with dark hair and green eyes) who was honest and gave good advice about what the best options were in terms of resizing a custom, delicate ring.
December 2018 by Jacksons Western Store
Piss poor service. Can never find your account to verify that a piece of jewelry is still under the service protection. After they do verify everything, they give you total assurance that everything is covered and nothing will come out of your pocket since you have the protection plan ..... NOPE. When you come to pick up your item, first they can't find the item, second they can't verify who you are in coordination with the item and if this item even is covered under the protection plan. After final verifying everything they then want to charge you because they aren't sure that the protection plan actually covers this particular item.
December 2018 by Paul Robinette
As always a willingness to help by store employees.
September 2018 by Sharbon Lumpkin
Have never been in a Jared anywhere where the service was so awful and not professional. I don’t know if this person was new or what. But service was not up to standard. We left without finishing business. We will do business with another store. Monday September 10 2018 was the day we were actually in this store
August 2018 by Gina Reeves
Large selection, great service! Very interested in helping me make the right choice when buying for someone who is hard to buy for. Brenda Page, you rock! Thank you for your help! My mother-in-law loved her bracelet!
August 2018 by Carolyn Kooles
I would like to recommend Jared’s customer service. I was looking for a gift for a friend of mine and everyone was so helpful. Very pleasant experience.
April 2018 by Leo M
The staff has always been helpful, willing to go out of there way to answer any questions. Whenever I’ve had an issue with an online order they’ve been able to fix it with great care and support. I’ve come in a couple of times to make payments right before they have closed and were able to accommodate me at that moment.
January 2018 by Bryten Rene Phares
Do not go here - Go to Spicer Greene - At Jared’s they were all PUSHY sales people! It was worse than a car buying experience. They didn’t care about what we wanted and kept asking if the rings they chose were â€œgood enoughâ€ for my sister in law and kept telling us it wasn’t possible to get what she wanted...
On the other hand SPICER GREENE WAS ABSOLUTELY AMAZING!!! I will never go anywhere else for jewelry or rings. This was about the 5th place we went — but I wish it was the first because the level of service there is unprecedented! They were super nice to all of us — I couldn’t tell if they worked on commission or not because not a single person tried â€œsellingâ€ — they all worked as a team. Not once did they lower our standards at Spicer - They worked with our budget and helped us design (for hours) the PERFECT ring for my now sister-in-law BETTER QUALITY DIAMOND AND CHEAPER THAN JARED’S - FOR A CUSTOM MADE RING!!! They offered drinks and were very hospitable and the owners are always on site to assist customers. They kept in touch so we knew exactly what was happening with the ring process and accommodated us to a T! Don’t waste your time at Jared’s.
January 2018 by Felicia Seaman
Stone cracked, under warranty this store wanted to charge $800 for replacement, I found another store who repaired it for free
December 2017 by Teresa Latak
Went by today with my daughter to exchange my Pandora ring for a different size. She had the receipt and was told that we could Exchange the ring size â€œat ANY JEWELER who sells Pandoraâ€.
The store was EMPTY of customers. We produced the receipt, told them what my daughter was told. One lady took the receipt to the manager who barely even looked at it before Snarling her nose up at us and told us to go to Pandora at the outlet mall. My daughter â€œdid not buy this ring in an outlet store, it was purchased from a jewelerâ€, which we stated to the manager. Again, she snarled her nose up like we shouldn’t be in her store and told us to take the ring to the outlet mall with no explanation as to why we should do that.
Now I work in marketing for a prominent Commercial RE Company and helping the customer, simply being curtious & respectful could turn into a larger, different sale. This manager wasn’t the least bit interested in our business.
We typically buy Pandora from Jared’s. My daughter had her $7,000+ engagement ring sized by Jared’s. We were going to look at wedding bands today .. we didn’t get that far. We won’t be back.
No wonder your store is empty. Be ashamed.
December 2017 by Jason Rogers
THIS STORE RUINED MY CHRISTMAS! I bought my girlfriend an engagement ring from Jared on layaway. On Friday the 22nd, I left work early to pickup the ring and to do some Christmas shopping; I planned to ask my girlfriend for her hand on Christmas morning.
August 2017 by Bill Gettys
Victoria and Jennifer were amazing to work with! They made the experience of getting my new fiancé the perfect relationship ring. Then Jennifer helped us get our wedding bands a memorable experience. Thank y'all so much for helping make this moment so special!!
April 2017 by Alex Gurley
I picked out my engagement ring here! They have a much larger and prettier selection than anywhere else I have been. There diamonds are beautiful. I was looking for something much more different than your typical engagement ring. They didn't make me feel like it was an odd request to get a diamond band rather than a "engagement ring". I will probably be getting my wedding bands here too. I loved the warranty plan they have... one time fee, a twice a year "check up" to keep the warranty active. I get free cleanings whenever, free size changes, and a free re-dipping of the gold whenever my ring gets worn. If I lose a diamond.. they replace it! The fee was around $150 I believe. So worth it. Also the staff does not make you feel rushed. Try on and look at as many rings as you like. Many places have made me feel uncomfortable requesting to see several rings and taking my time. Not here!
January 2017 by Wesley Allen
BEWARE SALES TACTICS AND FINANCING: I recently bought an engagement ring from the Jared Asheville location beside the mall in Asheville. Customer service was smooth and they made everything seem like no big deal. They ran my credit and then offered me a 36-months no interest payment plan which turned out to be a total scam! On the first bill I was charged over $34 in interest. When I called the store, all they could do was put me on a long hold and then give me a 1-800 number
August 2015 by Lonnie Webber
Great store and staff willing to help with all your needs and if they don't have what you want they will try their best too get it