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December 2023 by Michelle S.
This hotel is my favorite Holiday Inn. The staff is friendly. The accommodations ate always clean. The vibe is relaxing with the huge lobby and fireplace. They even decorated for Christmas with several gorgeous trees. They have an indoor pool which was busy last night. The hot tub was covered over maybe filled in and covered wirh a rug and huge potted plants. We paid extra for the breakfast which was buffet only. Wendy was the only person working the breakfast room and she was very nice and helpful. We love this hotel as they are pet friendly so when we are traveling with our dog this is perfect. They even have a small cocktail bar with a limited meal menu at supper time. The wedge salad was and hummus was great. Great location bear all the Asheville attractions.
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December 2023 by Ray Negron
Clean and comfortable, but noisy ac/heater. Friendly staff. Good location, close to highway. Many places to eat & gas stations nearby. I've stayed there twice within the last 2 years. Do recommend.
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December 2023 by Karissa Grapes
Front desk workers were amazing--very friendly and helpful with local recommendations. Room was clean and worked well for 2 people. The only issues were that our AC unit was very loud, and the bathroom did not have a fan. Breakfast is buffet style was $15/person when we stayed. Hotel is remodeled and well kept. Plenty of parking. Located about 10-15 minutes from downtown, and 15 minutes from Biltmore.Rooms: The room was clean. It had a fridge and coffee pot. We booked a king bed; the room also had a chair with ottoman, dresser, and desk with chair. The bathroom did not have a fan.
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December 2023 by John Rogers
Nice people and treated well. Price is very reasonable for the area. The hotel and room were clean, and we had zero issues while we were there. There is a restaurant for breakfast downstairs along with a bar. Bar usually closes pretty early unless there are customers in there, then I think they're stay open a little later. Has an indoor pool and parking is free and plentiful.
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December 2023 by Tough Dog Trucking
Im an IHG member and have stayed in many Holiday Inns However, THIS ONE WAS THE BEST!!!We stayed here last night. The staff were very professional and friendly. The whole building was very clean and Beautiful.Our room was clean and just excellent all the way around.We will be back.
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November 2023 by Kylie
It was a nice hotel. The room was clean and neat. The bathroom was decent, with a nice walk in shower and big bathtub. It had everything we needed. We were just disappointed that the hot tub was gone (covered). The pool was open but we booked it because we thought there was a hot tub. There isn’t much of a view from the exterior rooms. I would rather have had an interior room so at least then I could people watch through the window that looked down over the entrance ?
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October 2023 by Cristine Preston
My son and I literally combed the area looking for a hot tub. We paid more for this hotel (with no free breakfast, no complimentary coffee and tea like the hotel we stayed in last night, a broken elevator, and none of the extra goodies that make a stay fun), and they no longer have the hot tub. It is literally advertised on EVERY sight with their amenities. Very unhappy and will not choose Holiday Inn by IGH again. There is nothing here that makes it worth the extra $ they charge.
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October 2023 by Amy Brewer-Davenport
The hot tub is a lie, it's concreted in with potted plant tomb stones, literally the only thing that was excusing this hotel being $200 a night and it's been filled in, but still advertised, in the last month. Broken elevator, $15 breakfast, slowest working elevator. Very pretty lobby, but not very satisfying.Noteworthy details: No hot tub
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September 2023 by KJ Schroer
The lobby of this hotel is just dreamy! It has a SUPER fun pool and hot tub IN the lobby. My child always loves it here. I've stayed here a few times through the years and have always been pleased with the clean rooms and a great location. Never once have I had a negative experience with the very kind and patient hotel staff. I hope we'll get to keep going back throughout the years.
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July 2023 by E S
Pending reviewI stood in front of the desk while the clerk was on the phone for over 15 minutes. It was only when someone else came behind me that she put down the phone and started to check me in giving me a very limp ology. She made me feel like I was just another inconvenience in her day. Even though I checked in at 3:30 way before a lot of other people and I asked for a lower room in the hotel. She stuck me on the fourth floor all the way at the end with a broken elevator in the middle. The door is there slam when they shut so don't expect to get a decent night's sleep. I have no idea why Holiday inn would not have doors that shut more quietly, especially for the price you pay to stay there. The room air conditioner is also very noisy. My room did not even have blackout curtains, so my room was lit up from a McDonald's sign across the way. There are better hotels in Asheville. Avoid if you can.
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July 2023 by Fred Martin
Fun retro-80s atrium lobby. Rooms are spacious. Bed is firm and comfortable with cotton bedspread. Breakfast buffet is good with excellent eggs and fresh fruit. Dog-friendly. Coffee is meh. Gym is tiny and windowless.
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July 2023 by Go to gal For a real estate sale
Clean and modern. Good location for Biltmore, NC botanical garden, and Brevard waterfalls. Website promised breakfast included, but it was not. Didn't have hairdryers in the bedrooms. No vending machines on each floor, but does have a small convenience store that is managed by front desk staff (expect to wait). Lack of towels in the pool area so take extra room towels.
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July 2023 by Craig Stephens
Here again tonight and always enjoy my time here. Whenever I’m in Asheville this is were I stay. It’s convenient for anything to do in the Asheville metro area. What I like about this hotel property is the beds are super comfortable, the shower has great pressure and the restaurant as really good food for the price. Also the front desk staff as well as all the staff are great and welcoming every trip here.
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May 2023 by Paul Bodenhamer
I know some people may not give this hotel a 5 star but it is extremely nice. It’s clean, well maintained and the staff is very friendly. Decor is beautiful and the rooms are extremely nice.It was the most fairly priced hotel of our 10 day trip around Georgia and North and South Carolina.Restaurant food and staff were great. We had the fish and chips and fish tacos. No complaints at all staying here. Highly recommend this hotel.
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May 2023 by Hazel Beach
Excellent service,clean rooms and bathrooms!! Comfortable beds and air conditioning, TV. They have a nice pool and jacuzzi but we weren't there long enough to take advantage. Very pretty Libby, there is breakfast and dinner but the price was not included in the price of the room.
