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February 2024 by JodieLynn
Alicia is AMAZING. So glad we switched to T Mobile!!
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February 2024 by Jessica Ryan
I was helped by Michelle. Outstanding, personable and professional representative for T-Mobile. Michele was so helpful in giving me instructions, as well as offering other services, that I decided to take! I am very pleased I came to T-Mobile and am now leaving a customer! Thank you, for my new savings.
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November 2023 by Bman 2425
We went to this store on November 11th to get my daughter her new phone. We where assisted by a young woman named Kai Mccary. I want to say she was awesome! Very knowledgeable and very helpful with everything we needed to get done that night! The stores was very busy and she still made sure we where completely taken care of! Will be back to see her for our next upgrade for sure!
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October 2023 by Dominique Kibui
Was assisted well and got the Sim I needed during our holiday. It works pretty well.
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September 2023 by Amine Saifi
Alicia was very kind and patient. She took the time to call my previous provider and went through all the steps to help me switch into T-mobile. She deserves a 5-star rating
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September 2023 by Efsane Çetin
I want to thank Cassidy Skerrett, one of your Mobile Experts, for her patience and help. She was very kind to talk with and helped me about my problems a lot. Great work, great help! Thanks again Cassidy!!!!
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August 2023 by Carolyn Galland
We switched our cell phone service to T-Mobile and purchased new phones as well. We were so very pleased with the OUTSTANDING customer service provided by David Romano. Thank you, David, for your time, effort, patience, and expertise. We wish we could rate you more. You provided the best customer care that we have ever experienced purchasing these types of products/services! ?
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August 2023 by Claudette Hawkins
Manager was amazing, staff great. Even though they are low staffstill a great experience
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August 2023 by lorraine jackson
Alicia is the best! Ask for the manager she's so nice and patientSolved all my problems
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July 2023 by Carolyn G.
We switched our cell phone service to T-Mobile and purchased new phones as well. We were so very pleased with the OUTSTANDING customer service provided by David Romano. Thank you, David, for your time, effort, patience, and expertise. We wish we could rate you more. You provided the best customer care that we have ever experienced purchasing these types of products/services! ?
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July 2023 by Daniel Earle
Kai is extremely helpful, professional, and kind. They were very kind in getting a few Carrier issues solved for my partner in getting service restored. We are grateful for their service! Thanks Kai!
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February 2023 by Erik Castro
Kaitlyn was very knowledgeable and helped me port my number to T-Mobile. Very good customer service. And the service is great so far.
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January 2023 by CP
Michelle was unbelievable helpful and pleasant. She assisted me from the minute I arrived and was super efficient and knowledgeable. Thank you Michelle!
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November 2022 by Kelly Sparks
If you are a prepaid phone service customer, instead of someone on a plan, you are NOT eligible for a refund on a phone you purchase from them, and they will fail to mention this to you. They just sold me a "new" phone that can't hold a charge and takes hours to recharge (I think it's been refurbished) and there's nothing I can do about it because I'm a prepaid customer. But like I said, they won't tell you this. If you are on prepaid,buy your phone elsewhere or they will rip you off.
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September 2022 by Amanda Hester
My husband and I switched our service this past Saturday to T-mobile. I would like to take this time to personally recognize David Galloway for his wonderful customer service. David worked diligently for almost four days transferring my phone number. He went above and beyond our expectations, I couldn’t ask for a better rep. He took his time explaining our billing, service, and all about our accessories. We didn’t feel like we were left in the dark or being taken advantage of. I highly recommend this location for T-Mobile.Thank you so much David!