November 2021 by Gary Lostak
Carlos is very knowledgeable about rugs and provides such great customer service.
September 2021 by Joni Petschauer
Super helpful. Will come to the house and look at the space and provide options. Beautiful inventory.
September 2021 by Anthony Miles
Carlos has sold us beautiful carpets over the years. We especially love the "Pak Kazak's" he has found for us. Very good customer service plus the high quality has made us repeat customers.d
March 2021 by Jeff Slayton
Cannot say enough good things about Carlos and his business. From the time we walked in we were welcomed and helped in our search for a rug that met our needs. Carlos and his assistant dedicated their time to showing us numerous rugs while educating is on the differences in the rugs. By the time we left, with a rug, we felt like old friends. Highly recommend anyone doing business here.
January 2021 by Nancy McInnes
What an amazing store! Very safe, great selection and they help you find the shapes and patterns you need to fit your space and budget. It took us a while to find the right rug for our living room, but we are beyond thrilled with the result! A great shopping experience, and an education besides.
December 2020 by Caroline Catoe
Great selection of hand made rugs. Stopped in and Carlos, the longtime owner, helped me to find a rug that would fit our space and lifestyle. For local purchases, there is an option to try a rug in your home for a short period of time to make sure it fits. I didn't use this option but appreciated the peace of mind. Recommend for anyone looking for a rug from a door runner all the way to a living room area.
February 2020 by Daniel Campbell
Great assortment of rugs and Very friendly staff!! The team helped Navigate through the large pile of rugs until I was truly satisfied with my selection. Excellent service
October 2018 by Susan Dale
The rugs were in tall piles on the floor. Since rugs are heavy, you can only see the top rug and the corner of the rugs *at the top* of the pile - it's too hard to turn the upper rugs up to view the lower rugs due to the weight! They offer to help you view the rugs, but this is impractical, in reality, because how can you know if you want to see a rug if you can't even see a corner of it? — you would need them to take every single rug from the pile so you can view each one. A more practical manner of displaying the rugs would definitely increase this business's amount of sales! (Hanging them, like they do at Lowe's, or having a catalog to look through in order to narrow down which ones you'd like them to pull out for you to view - organizing them by primary color would also help the customer know which piles to get help with.
August 2018 by Cole Baker Bagwell
My family and I discovered this gem of a shop while vacationing this Summer in Blowing Rock. The rug selection is vast and everyone who works here is extremely knowledgeable, accommodating and friendly. We purchased two large kilim rugs and one smaller one. The guys shipped all three along with rug pads to our home. Each was packed with care and arrived safe and sound.
July 2018 by S Friemuth
Went in for one rug... bought four! They were able to find what we needed/wanted for the price we could afford. Great quality and amazing customer service.
April 2017 by Carl Deaton
Great company and great service
May 2013 by Roger H.
This is a small shop full of rugs. I am not a rug fan. My in-laws took out two to check out. Lots of options here. Neat place but the store is rough around the edges, The rugs are not perfect...the one we took out had an unevenness about the weaving to it. But that is only if you are picky. Nice staff, very friendly, accommodating.
