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August 2024 by AllFacts NoCap
I recently moved to Blowing Rock, & it hasn’t been the easiest…Mail-wise. My husband and I being the only long term renter’s, in a quadplex….with 3 other short-term rentals (AB&B type)…throw in a super busy landlord, who lives in Raleigh. Yeah…this is truly a one of a kind..first/last time rental experience. In being such, it has come with its own unique problem-set to troubleshoot & resolve.
Not to mention each individual unit has its own mailbox, that’s out of order, offset a ways away from the quadplex, alongside all of the other houses mailboxes, at the front entrance to our collective housing park.
Even with all the units having their own unit designation 1-4, each # is hardly legible on the any of the 4 mailboxes for the house, then add each actual Unit’s, onsite door as not being properly marked with their designated unit #… but rather each having an individually marked & totally random ‘name’ associated, in place of their respective address’s Unit#…none of which are mentioned in the address…yeah a whirlwind for disaster…no matter the delivery service. Hahaa unless you’re Amazon…but only because they usually allow for delivery instructions when shipping.
I’ve either had 5/6 stolen packages, or 5/6 wrongfully-delivered packages…since moving here this year (in a total of 6.5 months). Again I say… it’s been chaotic.
I had one experience where I spoke to one employee that I felt may have just been having a tough time, off day & I’d rather not mention the specifics of that…in knowing we all have bad days & experience low moods…these things are bound to happen to us all, & yet still time & work must go on…because life pauses for no one, & bills need to get paid. Plus bad reviews aren’t my thing. Again these things happen, & aren’t/ shouldn’t be assumed to be the summation of a person nor place.
But good reviews are my thing, & aside from that one experience, I would like to specifically mention James (a total rockstar) & Tonya (who is on, what I am sure to be a WELL EARNED, MUCH DESERVED vacation). Both of these employees have been working with me to figure out how best to sort the ongoing issues I’ve been having with my packages. From their timely responses, helpful information given, down to their time (even 3 min to close) & overall consideration given. Even though my issue is still a work-in-progress, I take comfort knowing a permanent solution is imminent, as each conversation thus far, that I’ve had with both James & Tonya, has been informative, resolution focused, & feels like actual progress being achieved.
So this is my shout out to those two!!! USPS Blowing Rock’s REAL MVP’s!!!!! Cheers to yall, thank you again for your support in alleviating some of the stress affiliated with this move to a new city! Thank you! Thank you! Thank you!
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March 2024 by Kim Gonzalez
They are totally rude! I didn't ask amazon to send my package through usps but I dont want to be fussed at when they do!
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March 2024 by Adam Perez
Absolutely terrible
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February 2024 by Carmen Harrington
The BR post office has been very accommodating to me. They have delivered personal customer service that is far above and beyond. I am grateful for the employees there.
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May 2023 by Kacy Krieg
This post office is great. They always answer the phone. Anytime I have called they are helpful. I have had a couple of incidents with my mail (not due to them) they have always worked to help me. They deliver through all weather conditions six days a week.I have the polar opposite in Florida. They never answer the phone. If they deliver my mail it is once a week for the most part. I am so grateful we have such a responsible and easy postal station.
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October 2022 by Kathleen Gunther
I love them!
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June 2022 by Gary Sampson
My interaction with postal employees and staff at Blowing Rock, NC 28605 has always been very pleasant and cordial, professional and courteous! I know them all on a first name basis and appreciate their positive attitude and commitment to get the job done rain or shine! Often I have observed how they go the extra mile to accommodate special needs! I rate their job performance above average to excellent!
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July 2020 by Kendra Holcomb
The staff lack warmth and empathy and carry an attitude of superiority. Even the postmaster who was called to the front to deal with my situation provided same. It is unfortunate because Blowing Rock is such a beautiful place to live. I know I can’t be the only one who has experienced such terrible customer service. In my case if she would have just said “I’m so sorry. I know this is frustrating. I understand”... I would have walked out feeling totally different but instead I’m writing this necessary review.
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June 2020 by Racquel Joseph
Shannon and all the staff were so helpful in locating mail that went astray (not their fault). I got a few questions answered about shipping rates and went on my way.
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December 2018 by Trace McGee
I would like to point out that while my review is negative the in store staff were courteous to me, hence 2 stars rather than 1. That said, my experience has not been good. My order from Amazon was marked as delivered on a Saturday while I was out of town. The delivery details stated it was "handed off directly" so I figured no big deal, my roommate must have it. When I got back there was no package waiting for me. I waited several days as I have had similar issues before where mail was marked as delivered and shows up a day or two later, no clue as to why. After several days I went to the post office directly (hold time on the phones were over an hour) where they informed me it was left downstairs on my neighbors porch. This is not the same as handing a package off directly! My roommate informed me this is a recurring problem where we live and anything I have ever ordered has been left in the same place. I'm hopeful my neighbor has the package, but I cannot reach him to confirm as we have different work schedules. I guess moving forward I'll ship my packages elsewhere.
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November 2018 by Susan Gilbert
Sweet people. The best gathering place in Blowing Rock!
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November 2015 by Tasha Canter
These are the rudest people I have ever had to deal with. They have an attitude anytime I call them and they could care less about helping people.
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March 2011 by A Google User
The best people! What Post Offices used to be in all the best ways!
