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April 2024 by Jena Barnhill
The staff at pet supplies Plus in Boone are terrific and I love that they match prices there
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March 2024 by John Skolaut
The Cashier and thr Groomer were very accomodating.
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March 2024 by Dylan Henson
They're awesome at what they do. Whether that be the store itself or their grooming services. The staff are always so kind and are willing to work with my hectic school/work schedule. Huge shout out to the groomers for holding my dog while I'm away at work. Keep up the great work :)
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March 2024 by A
As a former retail manager this was just not it. Not only is this the type of pet store that shoves ungodly amounts of animals into cages too small for them (6+ birds in a cage too small for one), they have zero customer service awareness and so many safety violations throughout the store.The only employees who actually appeared to be working were the cashier up front and the groomers in back. There was a group of 4-5 employees standing around chatting and blocking an entire aisle.I understand that it can get boring and chatting amongst employees is fine, however the conversations should not supersede customer service. They ignored every single customer including myself and literally blocked the aisle so no one could walk through. I was looking for a couple other things and they lost sales on that because they couldn’t be bothered.One aisle had a 6-7 ft cart of random things blocking it.It was seriously very poorly managed and not somewhere I will return to purchase any pet supplies.Animal welfare is number 1 - too many fish in a tank, too many birds in a cage, all of it is slimy 1990s pet store vibe.Would not recommend to anyone.
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March 2024 by Ron Forster
Great selection of pet products with knowledge staff.
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March 2024 by Patsy Morris
Was visiting area and called and scheduled my dog a bath. Was very pleased with the process.
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March 2024 by concepción Garcia
Excellent
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February 2024 by Tanya Robinson
Love coming here to use the self service dog wash. With my large German Shepherd, it is so easy to get him in there and cleaned good and dried. They also have excellent service with all staff.
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January 2024 by Bonnie Church
Kristi and Katie have both done excellent grooming jobs on our cockapoo, Tadpole.. over and above the expected... He is an old guy, 13 years old, and always comes back from the groomers fresh, clean and puppy-cute.
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December 2023 by Chris
I really like this pet store. Prices are in line with competitor pet stores. Most recently was able to find the certain leash I was looking for that I could not find other places. When I have taken my dog in with me, the associates talk to him and love on him. I really like the self service dog wash that is available. I like being able to wash my dog and not have to clean my bathroom afterward. They provide the shampoo, towels, and dryer. They also have treats available to reward your fur baby after their bath. I recommend this store.
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December 2023 by Richard Brown
I used Pet Supplies Plus online order service for the first time.It was very easy; they identified cost savings during the process; and pickup was seamless. I will definitely use it more, moving forward.
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December 2023 by Kort Woodward
Great pet store! Good prices! And there's always the sweetest kitties here! I wish I could take them all home!
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December 2023 by Alyce
Great customer service here. Friendly groomers, my dogs love coming here too.
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October 2023 by Shea McClung
My first visit to the store. Super friendly staff. Well stocked, pet wash and groomers on site. We will be using their grooming service in the near future.
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October 2023 by Chad Wilbur
We had a good experience there. I can't remember the girl's name. Who helped us because it was like a month ago. Possibly Sarah, but she was very knowledgeable about the aquarium Fish and plants. I will definitely be back to pick her brain.
