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February 2024 by Alexis Danielle Miller
Don’t go through the drive-thru. That’s my only advice. Unless you have a lot of time to kill.
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January 2024 by Chris Currier
Large old style with lots of teller windows. The one friendly teller was kept busy with two to three customers.
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October 2023 by Christina Allen
Every interaction I’ve experienced at this branch has been professional and positive. Carol H. Is especially helpful, very kind and knowledgeable. It is refreshing to experience good customer service when banking. Happy to be a customer here.
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July 2023 by Jane McGuire
This is the third time I have gone to the Brevard location on a weekday and the drive through and inside are closed! Only the ATM is open. Pretty sad. What's going on at this location? I'm probably going to switch banks.
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November 2022 by Dots Flower
Ms carole hilderbran is such a sweetheart she helped us so much ?
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August 2022 by Roxana Jose-Antonio
So rude!The one by the window (charona) is always rude. Just waiting for my tax person to come back from vacation and than I’m switching banks.I was so happy with everyone else as they are super nice and welcoming. I just now opened my business account there and was planing to open a new one in about a month. I would avoid.
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February 2022 by Xzavier Copeland
Takes forever to be seen by someone. Would not suggest going here unless you have 30-45 minutes or more time to spare. The place looks fancy and nice though.
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December 2020 by Cassie Gerring
It takes on average at least 25 minutes to make a deposit. If the lobby is closed, why are only 2 lanes open when you have 4? I normally spend my entire lunch break trying to make a deposit. I would never use this bank but unfortunately my employer does.
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December 2020 by Susan Israel
The people who work at the Brevard, NC Wells Fargo are consistently knowledgeable, helpful, and so very nice.
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September 2020 by sylacauga rentals
Excellent experience. We set up two new commercial business Accounts on Monday. Thanks
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July 2020 by Dorothy Rigsby
I have dealt with many banks over the years and this is one of the worst banks I've ever been to. Very snoby women at front door was hateful and rude to my sweet little child and her precious father. Was treated differently because they wasn't fancy. Went through drive through and tried to make a payment, they wouldn't take a debit card to pay and said we would have to have cash. I've never experienced such terrible service.
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April 2020 by Jane Gylnn
We have had such positive experiences every time we go into the bank. The staff is incredibly helpful, always ensuring all of our financial needs are met. We are so appreciative!
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April 2020 by carol nix
Each time I visit the branch, I am always assisted in a timely manner. My banking expectations have always been met with follow through as needed. The staff reach out to insure my needs have met. Management of my financial resources has been exemplary.
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February 2020 by Jenny Thomas
Staff are friendly BUT If you have to go inside, it takes forever; 20 plus minutes.This branch is constantly short staffed.
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May 2019 by Annie Riddle
They miscounted my money twice. They told me to wait in the car till they counted the draws. Never came back to let me in. I banged on the door and a man comes out and says that the draws were right. Then he said that they might not be right because they never counted the checks. This happened at the Brevard branch. They started treating me like a theif. They held my money up in the air and counted one bill at a time very slowly. I started using the Hendersonville branch. ( Laurel Park). Everything was fine till some employees from the Brevard Branch transferred to there, then treating me like a theif started all over again. I run a business and I work for a lady who is confined to her bed due to health reasons. I ask her if she could move her account but it is next to impossible in her condition. She has quite a nice amount in her account and that makes it even more difficult. I have worked for her for twelve years and she so depends on me. I would have never put up with this out of anybody. I just don't want to abandon her. Every time you go in the Brevard Branch, there is always new faces. I guess they don't pay them anything. I know a lady that worked there years ago and she said that the branch manager treats the employees horrible. She now works in a much higher up position in another bank. I have no respect for this company what so ever! They only kept 20 dollars of my money but the total disrespect they have dished out is unforgivable. Aside from all of this it has been all over the news and social media about all the fake accounts they have started just so that they could charge people fees for made up stuff. They have been in all sorts of trouble for scams and stealing money. I would never trust this company with any kind of a sizable amount of cash. Don't take my word for it. Research it for yourself! What a Horrible, dishonest and disrespectful bunch of Nobodys!