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September 2024 by Ryan Bailey
My fiancee and I recently purchased a 2024 VW Atlas from Dray Daiber. We had the most pleasurable experience during this process! The easiest car-buying experience either of us have had! Would recommend his services to anyone looking for a vehicle purchase in the future!
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September 2024 by La'Shaunta Lamont
My family worked with Shawn & our experience was great!
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September 2024 by Caroline Wenrich
My family and I recently bought a car from Shawn at Flow and it was such a smooth and delightful experience! Shawn was engaging, knowledgeable and patient. He truly cares for his customers and we VERY much appreciate that! There was never any pushiness, only fair rates and honesty. We thoroughly enjoyed working with everyone and especially are grateful for Shawn! Highly recommend visiting them if you’re looking for a new vehicle!
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September 2024 by Sammy Leach
I bought a 2019 Maxima from their used car sales in March, Mark was the associate who helped me. The process was pretty easy but after buying the car the helpful service stops.
I took my car to another Flow in Greensboro for an oil change and tire rotation and was told the car was missing a wheel lock key. They told me I could call the Flow in Burlington and they should be able to purchase me a replacement key, since it wasn’t in the car when I bought it.
I called Flow in Burlington to see if they had the key or if they could replace it. Mike made an appointment for me, assuring me they could take care of it, switch my lugs out and even rotate my tires since it was something that couldn’t be done at my service in Greensboro.
I came up to Flow in Burlington on Labor day, hoping to get everything resolved and was told to go to a Nissan dealer down the street because they don’t have the wheel lock key, because they are a VW dealership. They didn’t seem to care that the car was purchased from their dealer and told me I would have to purchase a wheel lock key from Nissan.
To be fair, wheel lock keys aren’t overly expensive, I ended up just purchasing one on Amazon. But the face that I wasn’t informed about a missing wheel lock key when I bought the car leads me to believe that all the “service” they claim they do on used cara may not be accurate. Am I to believe the entire time they had my car sitting on their lot they didn’t rotate, check or change the tires? Because if they can’t switch out my lugs for not having a Nissan key then how did you inspect the car before?
I was given the run around and basically told to figure it out after wasting a trip to Burlington on Labor Day with bo real solution. The service here was terrible and all they care about is selling cars and getting you out the door to be someone else’s problem.
Hope this helps anyone thinking about buying a used car that isn’t a VW from them in the future.
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September 2024 by Jay Clapp
The whole process was super stress-free and transparent. Jeremy was also very helpful and informative, and did everything in a timely manner. I will definitely buy from flow companies again.
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August 2024 by shelley anderson
Flow’s no haggle concept is great but it wouldn’t be worth nearly as much without the team that supports you from the time you inquire about a car until you make a decision. Especially a sales person like Shawn. He is extremely likable and provides insight to the car you are interested in without coming across as a “sales guy”. This was my son’s first car buying experience and Shawn knew the features a young driver is interested in and demonstrated how to use them real time prior to commitment to buy. He also pointed out safety features and the ease of how to use them real time. Not after the car was sold and sounding like he was going through a mandatory check list. Truly engaging and caring in a genuine way. Thank you Shawn for a great experience!!
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August 2024 by M h
Great experience getting a new Tiguan with Shawn McGee at Flow. He's got the knowledge and drive to get you moving again.
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August 2024 by Carol Simpson
Shawn did a great job of explaining the Crosstrek Suburu. He even gave me a ride to the dealership.
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August 2024 by Dawn Gillis
Recently took my car in for service, and I had a great experience. Alexandra in service was a pleasure to work with. She was helpful and knowledgeable about my vehicle, she also made great recommendations.
Also, ran into a friend, if in need of a new vehicle, see Paul Malanowski in sales, he is very knowledgeable and an expert in his field.
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August 2024 by Amy Boger
Had a wonderful experience!! Shawn McGee was a wonderful sales consultant!! Had a great time with great service! Definitely recommend him to work with!!
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August 2024 by Gavin Willoughby
Probably one of the best experiences me and my mom have had at any dealership buying a car. Shawn made the process quick and easy
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August 2024 by Jeanette Johnson
Shawn was great go see him
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August 2024 by Lightning Czabovsky
I had a great time purchasing a new car from Flow VW. Dray was a great salesperson and easy to work with. No pressure and answered questions I had. Finance was smooth and straightforward after coming to a deal. The car was ready when the paperwork was done. Will happily return here for future purchases.
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August 2024 by Madelynn Huff
As a first Time buyer the process went very smoothly. Paul Malanowski helped me figure out the type of car that I needed for my long commute and the customer service is wonderful. I am very happy with the outcome.
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July 2024 by Skye-Anne Tschoepe
This was the easiest car buying experience! Shawn was helpful, friendly, and super knowledgeable. He made my first car purchase a breeze!
