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January 2024 by Lisa R
Good products and helpful staff
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November 2023 by Michelle Dickerson
This shop is severely understaffed. Rarely open within posted hours. Three times within a week not open during posted hours.
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September 2023 by Russell Woodrum
Great place to shop for cosmetology needs
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May 2023 by Camila Urrea
Terrible customer service!! Plus that you have to have an cosmo card or license to buy a nail polish at this store. Don’t loose you time going to this place
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February 2023 by Stacey Howe
Terrible Customer Service. The lady working had zero product knowledge. At closing time, she walked to the front door, opened it, and told me to leave, with a hand motion of moving out the door. Lol, who is responsible for hiring this miserable woman??
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June 2022 by Jazzy Lee
They've gotten better..I used to hate coming here to grab my products for my clients. It was an uneasy feeling, often followed, and watched way more often than other customers. I am a frequent flyer, so maybe that is why they have gotten better, but still doesn't excuse prior behavior.
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May 2022 by Diana Smith
Didn't really like this location one of the Straff was somewhat annoyed she probably should've stayed home.
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December 2021 by William Champagne
Very happy with Customer service! Sarah is and the entire staff goes above and beyond.
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September 2021 by Harvena Taylor
This business only sold to licensed cosmetologist and I get that, however I wish I was able buy certain products not for professional use only
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August 2021 by kyung ko
This is a place for professional hair designers.Not for moms who trying to dye my girls. Sorry I didn’t know about that!!!But the staff does not need to yell and teach me that “License” means you need to go to schools to get it since I have a health provider license.The staff need to go back to elementary school and learn about etiquette.
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May 2021 by Irina Wratchford
Great service
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January 2021 by Russ
Nice place for all of your hair needs.
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December 2020 by Laricia Jones
Sarah needs to work on her listening skills. I was looking for a product. Was describing it and she didn't even let me finish answering the question. I literally got 3 words out before she cut me off and hung up the phone. I called another cosmoprof it turns out cosmoprof does cary the product. But I'd rather drive out the way to durham or Raleigh than go to Cary and physically interact with someone so rude and ill knowledged.
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September 2020 by Wendy Miles
Absolutely 0 star!!! Sarah is an Awful !!Awful !!Awful !! Person. The looks she gives you are unbelievable I can't believe she has a Job in customer service!! I caught her rolling her eyes behinde my back!! for asking a question. It was the worst experience. I need to find another store!! Or maybe I will open one my self.
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September 2020 by Stephanie Blurr
They make it so easy to pop in and out when I call and place an order for pick up for the salon.
