June 2020 by Meghan D.
EVERY time we order KFC items from this location the employees mess up. Whether it's the wrong drink, wrong amount of chicken to missing compete items, even items from the box specials. I would have to use my fingers and toes to count how many times it has happened. Management really needs to correct the issue. However when we order the Taco Bell items there is hardly ever an issue. Makes no sense.
June 2020 by SameDish NewFish
Sat in drive thru for 15 minutes. Including the 5 mintues I sat at the ordering monitor for them to tell me they're closed 4 minutes before 8 o clock
May 2020 by Cory
Not enough locations and pricey in my view. I've never been in one of their restaurants that is adequately clean. Doesn't appear they care about cleanliness.
March 2020 by jasmine Taylor
I went through the drive thru and was told it would be a 7min wait and to pull around. Then waited, someone came to the car to tell me the manager gave the chicken to someone else and I would have to wait 30mins for chicken once I waited the chicken still wasnt ready and was told they only had dark meat. Everyone there was rude and had a attitude. This wasnt around closing time, it was 6pm. I asked for a refund, Not to mention multiple people asked for a refund as well.
March 2020 by Christina Nelson
Famous bowl needs more chicken
March 2020 by Sara DuBois
Can’t really rate the food because the KFC is in the WORST location possible. So hard to get to without making multiple turns.
January 2020 by Nefertari Ali
Came here today to order $5 fill up. And the ( old white ) lady that was taking my order was so incredibly rude, I couldnt finish any of my sentences or even speak without her cutting me off time after time. Most of the staff there are unfriendly and cold. My pink lemonade always taste like water!!!!
December 2019 by Brent Brandow
Y'all. You are in North Carolina. There are better options for fried chicken.
December 2019 by Paula
I was able to get some KFC for the kids and Taco Bell for myself. Just forgot to ask about sauces so had to finish the meal at home without sauces. We went through the drive thru so I didn't realize we had no sauce until it was too late.
November 2019 by Shawn M.
This KFC has old chicken and customer service sucks. Why open a restaurant and run it like this. Just close.
November 2019 by Festus
I don't understand the negative reviews of this KFC. This is a very nice KFC and much nicer than the one close to my house. I come here when I'm in the area for their chicken pot pie and some nashville hot chicken tenders and every time I come here the food comes out fast and comes out hot. Very clean dining room. The employee's here are very respectful and are on point to get you in and out as soon as they can. This is one of the best KFC locations I've ever been to. I highly recommend this place to anybody.
September 2019 by Jarrett Galeano
Not good. The staff seemed very overwhelmed. I stood in line for 10 mins behind two other customers before anyone was even acknowledged. The packed parking lot should have been a dead give away. The restaurant was packed. Of people waiting for food. When I finally received my food the potato soft tacos were cold and over cooked potato rocks. The bean burritos were okay. While sitting here eating I have noticed at least 4 customers go back up to counter due to a wrong order or something missing from the order. This is the second time I have been to this location. One time inside and other time was drive thru. Drive thru experience was fine. This time not so much. Taco Bell you can do better
September 2019 by S M
I'm confused by all of the negative reviews. I've been coming here over 3yrs now and have only had a handful of issues but they were resolved with an apology and a smile!
September 2019 by Stager Caraway
Sometimes they serve old chicken so be careful. Good food but they get lazy sometime.
September 2019 by Sidney Bailey
Staff was helpful got our order quick
September 2019 by Calvin T.
Went to eat lunch with my girlfriend and as we are eating are food, we see a flying cockroach on the floor so I killed it
August 2019 by Joel Eason
Horrible service, employees can't even acknowledge a simple order in drive. I've driven off twice and a friend just had to. I ordered chicken meal white meat and was told it would be 20 minutes to cook it. My friend repeated her order 5 times and finally said forget it.
August 2019 by Travis Horton
My visit, 4 pm on a Sunday, at the drive thru was a major disappointment. I had been looking forward to a Smokey MTN BBQ sandwich for awhile, and ordered one, as a combo, with an unsweetened iced tea.
August 2019 by David Sternquist
Combo Taco Bell - KFC. Wife ordered a Nachos Bell Grande (or should I say Nachos Bell Petit) - seemed to be 2/3 the size as before.
July 2019 by Edward Murray
Always very consistent with their food, great quality
July 2019 by reda arrouchi
Nice stuff good customer service
June 2019 by Todd Adams
Might be the best KFC/Taco bell store ever. Food was extremely fresh. Staff was busy, but attentive and polite, and seemed genuinely concerned to make the dining experience pleasant. Great job TJ and the team.
June 2019 by A B
Very good food very fast service
June 2019 by Rhet Rasmussen
Was in line for over 30 minutes in the drive thru never got to the window. Drove next door to Zaxby’s, Had my food in under 5 minutes.
May 2019 by Zerejahi Brown
We went here for some extra lunch, and the food here was delicious, especially the Nashville Hot, which fit its description, but it wasn't overpowering as I initially assumed. The staff were also friendly.
May 2019 by Mike Swisher
So I go into the front lobby at 850 PM and was about to order when the girl told me that they closed the front registers so I would have to go thru drive thru. So I then went thru drive thru and ordered the 12 piece family meal. I pulled up to the window and they gave me my drinks and then the manager came to the window and asked if I could pull around to the front. I then waited for over 15 mins, he then came out and told me that they had actually dropped my chicken on the floor would it be possible to they could give me extra crispy chicken, I told him I hated extra crispy and he then told me that it would be 25 mins before he could remake the chicken, I said just give me the other one, so I then waited another 13 mins before he brought that out to me, I didn't leave their parking lot till 933 PM, this place is horrible. I got home and the chicken was old and dried out really bad, it was the nastiest chicken I have ever tried to eat, I had to piss that 40 dollars away and went to bojangles. I'm going call and complain tomorrow for a refund or they can remake my whole meal tomorrow
March 2019 by Amir L
Eh. This place has the worst management I've ever experienced. They often run out of syrup for their soda machine, they take forever to complete your order and it's often incorrect or the food is cold and/or old and they just don't seem to care. I only go for the wifi.
March 2019 by Robert Phillips
Had beef taco salad. Good lunch, pleasant staff.
March 2019 by Richard Oakley
I just can’t believe how bad this place is run!
March 2019 by Jose Hernandez
The chicken was as good as someone will expect KFC chicken; however, the time I was told was 10 minutes to me, but i waited approximately 24 minutes for the chicken.