February 2020 by dd dd
Very disappointed with the transition from Bank of NC to Pinnacle. Commercial clients have lost services, online banking is more cumbersome and a Cary Branch employee just left me with the impression that I can take it or leave it.
July 2018 by David Hopper
I was very fortunate to have gotten advice from a business mentor to bank with this bank. From personal to business banking, the bank branch manager, and every other banker in this particular branch have provided unbelievable service. I mean unbelievable customer service. 10 stars. Thank you guys!
May 2018 by paul pardue
The Cary location is the only one I’ve ever used. But the staff there are AWESOME !! Dealing with Mr. Charlie and all the pretty ladies there, makes for a quick and easy banking experience. And the only negative thing I could think to say about this bank is the fact that their are so few locations around. Their needs to be one in Apex, that would make my banking a lot more easy on me. But the staff at the Cary location would get an 11 on the 1 to 10 scale from me. I sure hope they will soon open more branches in our area.or do another buy out of another small bank like they recently did with The Bank of North Carolina as they moved into our area.
But for friendly staff that act more like one of your friends, that the old cranky tellers from your last bank!! Go check them out you’ll be glad you did. I know i was skeptical when they bought out The Bank of North Carolina. But now I’m sure happy they did !! ðŸ˜œðŸ˜˜ðŸ˜Š
October 2017 by Brittaney Rea
Great local bank with caring staff and honest policies.
August 2017 by Charles Scharlau
I've always been treated courteously. Staff has been attentive. Convenient location. Sometimes this location can be busy.
August 2017 by Brian Rea
Great staff, some of the best folks I've ever banked with. Anyone who says different must have been in a bad mood or something. Keep up the great work y'all!
July 2017 by P Shah
Will not do much for the customer.
April 2016 by David O'Mahony
Friendly, service, competitive products, no monthly account charges, a few leagues above the national level banks; glad I chose them.