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September 2023 by Kimaaya Rofick
Renaissance did a great job on a last minute repair on my Ridgeline. Other places were quoting ridiculous rates but they did the job fast and at the lowest price in town! I highly recommend them!
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September 2023 by Chad Osborn
I can't thank Renaissance Auto and Jay specifically for all that they do! I can always count on Jay being open and honest and NEVER have to worry about him trying to oversell me on costly repairs. If you're looking for a local, honest shop that you can trust, Renaissance Auto is your place! Thanks Jay!Service: Electrical
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September 2023 by Cruz Nestler
The owner and staff are incredibly knowledgeable. If you’re tired of getting beat over the head from your dealership for sub-par work you MUST go see these guys. Jay was so helpful and it was clear he cares for every person that walks through his doors. Whether you need a new shop, price shopping repairs, or just need a simple oil change you definitely want to give these guys a shot.
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September 2023 by Shaina Hall
I cannot speak highly enough about Jay and his team. They legitimately brought my failing car back to life - Jay is honest and will give very detailed feedback about the car. To the point I knew every detail about what was wrong with my car.I continue to refer anyone I can to this shop because of the more than fair pricing and commitment to stellar service.
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July 2023 by Dwarkesh Vakharia
I hope others read this review and reconsider using this repair shop. Utterly unethical owner. Jay charged me a diagnosis fee for air conditioning repair. When I picked up the car he said if things don't work, to bring it back. The air conditioning did not work and I took it back after a few days. He said the blower had gone bad and that it would cost an additional $700 more to fix it. The blower was not working from the get go. So what kind of diagnosis did he do? Very disappointing. On top of it he charged for evac and recharge which was not needed.Services: Auto A/C recharge
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June 2023 by Dwarkesh V.
Hope this review helps you steer from this unscrupulous business. I went there to get my A/C fixed. They mentioned there would be a diagnostic fee which I gladly paid. When I picked up the car after the repair was supposedly done, I was told that if there is a problem, to let them know and they would take care of it. It was not a specially warm day, so I took their word that the A/C was fixed. Unfortunately, It was not fixed. I took it back a few days later and I was told that the blower was not working, which I had pointed out at the onset of the repair. I would have to pay extra for the replacing the blower. I wonder if they really did a true diagnostic. They instead did a evac and recharge which was likely not even needed. Very unethical business practice.
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June 2023 by Sheri F
With two older cars, we feel abundantly blessed to have found Jay, his crew and this gem. Excellent, honest, fair...you can't do better.
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May 2023 by A Fitz
Honest, down-to-earth mechanics who really know their stuff! If you need help buying a car - these are the guys to help. If you are going to be on the road for a long trip and want to know if there is anything to be taken care of beforehand - these are the guys. No BS, no "mansplaining", just honest answers to all your questions. I highly recommend Jay and his crew. They are truly THE BEST. (they really are HONEST, more important that they get the job done right, with no overcharging or changing things that are still functional)Services: Tires
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March 2023 by Shana Adams
Jay and his team at Renaissance have fixed both my cars with fair prices in a speedy manner. I highly recommend taking your car to them for all repair needs. Jay is honest, up front and personable. Thanks Renaissance, we appreciate your expertise!Services: Electrical
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February 2023 by J E Short
Recently we had friends visiting from out of state. During their journey their BMW's "Check Engine" light came on. They contacted both BMW dealers in the Triangle area from the road and neither would even consider doing a quick code check for "at least 2 weeks". I contacted Jay at Rennaisance Auto (who services my Acura) and he agreed to squeeze in our friend's car for a quick diagnosis the next day. He was able to quickly assure them the issue was transient and they could continue their journey in a couple of days with confidence a breakdown was not in the cards. This was a great stress relief for our friends and put the fun back in the visit! Fantastic customer service and very human concern from Rennaisance Auto and I'll absolutely continue to see them for our auto service. Oh ... and Jay didn't even want a dime for this effort! Above and beyond!Services: General repairs & maintenance
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October 2022 by Jennifer Gimelli
All I have to say is this is the best service I have ever received from any mechanic!!! Very knowledgeable, friendly and gets the job done!!! My car did not get 100% fixed but it was not due to them, he literally exhausted all options and just couldn't finish the job....have to take my car to the dealership for a software update and recall (which only they can do). If I ever need service again I will definitely be going back to see Jay!!!!Service: Auto maintenance
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October 2022 by Jaime Daly
This is the place to take your car to get your car taken of. I'm very grateful to Jay...he very passionate & informative about his profession. He will go over everything that needs to be done to your car with a fine tooth comb & takes the time to call & explains everything that needs to be done & things that don't. I took my car to the dealership and they tried to get me to do things that were not necessary & when I had questions they said they were "too busy" to go into detail...NOT Jay. I will go NOWHERE else but here. I felt safe & secure driving off his lot & that is Jay's main goal. Thank you Jay & to your crew until 120,000 miles?
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October 2022 by Eric
I'm not even a customer yet and Jay spent 20 minutes on the phone with me discussing a second opinion I wanted on a $2000 dealer-recommended repair. After asking me lots of questions about the car, its performance, and what the dealership told me, Jay didn't think it was particularly urgent and said I could probably just wait and have them look at it in the spring when it is due for its NC inspection. I'll definitely be visiting them in March.
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September 2022 by Emily B.
Nice guys! Good work! Honest and good at explaining the problem and solution. I prefer them above others!
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August 2022 by Maitraya Black
Wow!! My power window regulator went last night leaving me with a fully open back window. Jay, although not able to get the part in time, was so incredibly helpful in supplying me with information. He is a true gem and I only wished I lived in the Raleigh area because he would have me as a client for life. Outstanding!!! Thank you Jay!
