July 2020 by Angela Milani
Have eaten here many many times! All great food. Large pizza slices!
June 2020 by Daniel Vonarburg
I am writing to inform others of a negative experience I had at this restaurant. I have been to Ruckus twice and have really enjoyed the food on both occasions. The staff are nice, and the wait has never been too long. Most recently, I ordered boneless wings and a side of fries, which should come out to $11. However, when I received my check, the total was about $13.50, not including tip. The bill was not itemized (which is a bit unusual), so I could not immediately reconcile the discrepancy. Upon asking, I was informed that there is a $2 upcharge for the small side of ranch I got with my wings. This felt unreasonable, and a customer could not reasonably be expected to know this when asked "Would you like ranch or blue cheese with that?" without being informed that it does not actually come with the wings. I would certainly like to support restaurants during these times and it is only $2, but the fact that the true price was hidden from me (even after I received my check!) made me feel disrespected as a customer. When I brought it up with the server, all she could say was "Sorry, that happens to a lot of people," which is not much of a consolation, although I do realize this wasn't really her fault. To future patrons, I do not think this is a bad restaurant, but please be aware of hidden charges!
June 2020 by Joel Morgan
It's great to see a locally-owned establishment take tge time and effort to ensure guests are properly distanced at tables during this time of Covid-19. Staff are continually cleaning as well as wearing masks. Food is great. Owners are genuinely nice people.
May 2020 by Reuben McGhee
I drive for doordash, have been daily for three 1/2 years now. Long waits are the norm lately, which is fine. I am not an impatient person by any means but what I experienced today was inexcusable. I accepted my order at about 6:05, to pick up from this location. The order was said to be ready at about 6:20. I arrived around 6:15, told the host who I was picking up for, and sat down. About 15 other people come & go, retrieve their orders and I’m still sitting.. waiting. The young boy who was extremely unhelpful and incompetent (but friendly) comes & asks me the name of the order I’m waiting on (for the 4th time) I ask him for an estimated wait time, and he walks away. Never comes back with any updates. So I finally walk inside, ask a young lady the same question. She says “let me go check!” ..... 10 minutes later, also never heard back from her. So finally, after about 45 minutes of waiting, I finally find a manager. She informs me the reason the order isn’t ready is because it’s a 24 inch pizza that takes time to cook..... not an excuse. The other two associates could’ve told me that from the beginning instead of going MIA, and the dozens of other people who orders pizzas AFTER my order shouldn’t have gotten theirs before me, period. This restaurant obviously chooses to prioritize certain orders and doesn’t complete them in the manner in which they were received. I informed doordash to remove this restaurant due to unprofessionalism. The order I dropped off to the customer was 25 minutes past due, I also had to endure the complaints from the unsatisfied customers due to the careless restaurant staff. Pretty pitiful and pathetic. No one minds waiting but what I do mind is being ignored and tossed aside with no real communication or updates.
May 2020 by Micheala Short
I'm honestly so sad to be writing this. I used to love this ruckus. In fact I was a regular. But lately they've gone down hill. And today was the last time I'll eat here. We ordered some fried pickles and three slices of pizza. The fried pickles were greasy and gross....which is so disappointing because I specifically ordered from here for their fired pickles. The pizza was basically sauceless and was super overcooked. Like I get it's Togo but seriously? I'm honestly so disappointed....
May 2020 by A S.
Ordered takeout during the pandemic. They told us the order would be ready in 20 minutes. 40 minutes later the food was ready. We had to physically go inside the premises to collect the food... in the middle of the pandemic. They really should have had a system where you call them to have the food brought out to you. Disappointing
April 2020 by Kaitlyn Burkholder
Great food and friendly service. Love their garlic knots and spicy black bean wrap
April 2020 by Nolan Averett
Man...pizza so good it was worth putting it down halfway through a slice to pen this review! Stellar! (Pepperoni and ground beef)
April 2020 by Pauly Hinojosa
Quarantine@home can be a new experience with the “Make it@home take out Pizza tray”. Thanks Ruckus Pizza Pasta, and Spirits. Perfect crust, great ingredients! Fun homie dinner
March 2020 by Nathan Filipponi
The staff and manager here are incredible! I ordered 4 pizzas and 50 wings on the week of the acc tournament and had to end up adding 3 more 24 inch pizzas and 50 more wings and they accommodated me above and beyond. The beer selection and food for lunch and dinner is extremely good and the staff is even better! Thank you ruckus Cary for going the extra mile for my company and I!
March 2020 by Megan Kaczmarczyk
Delicious garlic knots and pizza! Stopped in by chance and enjoyed it. Next time I come down to NC, I'll definitely stop in!
March 2020 by Stephanie Jackson Barefoot
Great service. Bar tenders were excellent on a very crowded night. Not sure of the guy’s name but
March 2020 by Marjorie Lorie
Pizza is not that good. Waitress rushed the bill when we started eating and interrupted a phone call just for that. She started billing my husband before we could enjoy our meal, also forgot at first we told her we wanted dessert which we never got to order, we just paid and left.
February 2020 by Jayson Lynch
Great food and great service!
February 2020 by Alan M.
Came on a Tuesday, 18 inch cheese pizza on sale $10.99, delicious great tasting crust, sauce and perfect amount of cheese, also had 1 pound of mild buffalo wings best I have in awhile great service will definitely return
February 2020 by Carolyn Yantorn
My friend and I stopped in here recently to have a quick bite and drinks. It was our first time at this location and we will definitely be back. The bartender with the beard was super nice and professional and made the best Martinis we have ever had. Worthy of adding to our girls night out rotation.
February 2020 by Thomas S.
Great pizza and wings, but don't bother calling ahead for pick up, as my recent experiences make it clear they they don't even start working on it until you arrrive at the restaurant Another guy waiting has the exact same experience. Not sure if this is policy or just a poorly organized kitchen, but it is frustrating.
February 2020 by Anirudh Nagaraj
This place has amazing food. That's not why I'm giving this place 3 stars. I mean the food is fantastic. The pizzas for example the white pizza tastes delicious. The bad thing about this place is the time it takes to get your food. Every single time I have gone, there has been a 30-45 minute delay between ordering and getting the food. Granted I usually go on a Friday or Saturday, it should still not take that long to get this food. To everyone reading this, I recommend you go on a weekday- less waiting time to seat, and less time to get your food. This place has really good tasting food.
January 2020 by John Markson
January 2020 by Cheryl S.
This was my first trip to Ruckus Pizza and I must say I was very impressed...Our waiter was Tye and he was extremely helpful and has an extremely great personality . I had the pizza and it was Delicious , I will certainly be back to try some of the other menu items...
January 2020 by Rob Clayton
Super tasty pizza and drinks! All served in a friendly, cozy atmosphere. Great place to watch the game and have a slice.
January 2020 by Jeffrey Adams
Went in last night with a buddy to get some food and drinks, and to watch a college basketball game that featured a team playing 20 miles down the road.
January 2020 by Elizabeth A.
We came to ruckus, per a recommendation of a friend for the pizza. When we got to the restaurant it was pretty busy and had to wait a few minutes for a table. We sat down and less than 30 seconds later we were greeted by our server. Our sever Lane was awesome! She recommended some of her favorite drinks, and the beers on tap that day. (I got the strawberry lemonade it was great!) We ended up getting a margarita pizza and it was wonderful! It came out hot and topped with fresh basil. We can't wait to come back and visit again soon! Thank you Ruckus and Lane for excellent service!
January 2020 by Jayme Rivera
It wasn’t a good experience at all at the Tryon village location. I knew it wasn’t going to start off good once we had to flag down the hostess for a server. It took over 35 minutes to get a pizza, salad and pasta dish and we went in about 7 pm on a Friday night. Food was good service ok but a very long wait. The server apologized because she said the cooks were backed up.
January 2020 by Jen Crumpler
Pizzas are huge. Slices are big. Kids stuff is entertaining for youngsters. Nice service and speedy service even when busy.
January 2020 by PeedinS
You can tell when an eating establishment is well managed and this one is. The servers are always on their game and food is consistently very good. They never mess up an order or fail to be attentive.
December 2019 by Laura W.
We order carry out from here about once a quarter and constantly get the wrong order when we check it at home. This is my last time ordering from this restaurant.
December 2019 by M. P.
Not the best. Eaten here before - declining.
December 2019 by Kenny Moore
Ordered a Pepperoni and mushroom calzone and some mozzarella sticks. The mozzarella sticks were way over cooked. But that’s not the worst part of my experience. The calzone I received was dough filled with NOTHING but ricotta cheese.. no mushrooms.. no pepperoni.. there WASN’T even mozzarella! How can anyone screw an order up THAT bad?! What kind of INCOMPETENT people do they have working in the kitchen!? It’s not like I ordered some complex 5 star beef Wellington! I ordered something with 4 ingredients and they couldn’t even get that right.. absolutely ridiculous. I’ll be sure to spread the word to anyone who will listen about this complete culinary travesty..
December 2019 by Tim Wells
Always a great experience. Good Beer and good food and friendly staff.