Chili's in Charlotte



Chili's Grill & Bar - 5521 Westpark Dr

5521 Westpark Dr, Charlotte, NC 28217, USA

(704) 522-1036

Hours

Monday: 11:00 AM – 11:00 PM
Tuesday: 11:00 AM – 11:00 PM
Wednesday: 11:00 AM – 11:00 PM
Thursday: 11:00 AM – 11:00 PM
Friday: 11:00 AM – 12:00 AM
Saturday: 11:00 AM – 12:00 AM
Sunday: 11:00 AM – 11:00 PM

Most Recent Comments

  • "It's a Chili's. Was a litle ceptical after some reviews read, but no complains on my side. Food was good and service perfect. "
  • "Well run. Zach and Alex are brilliant. Very clean and the kitchen is clearly well organized."
  • "Good food, service...nice clean place. One of the better Chili's I've been in!"
  • "First time at this location. Ordered shrimp tacos with loaded mashed potatoes no rice or bean. I ended up with the rice and beans. The guy who was the food runner kindly went to get the loaded mashed potatoes and said to just keep everything in my plate. The server who actually took my order seemed like she was just ready to go and it understandable. The tortilla from the tacos looked like they started to make a quesadilla and then realized the order was for a taco because my tortilla was sooo crispy and crunchy and even burnt! "
  • "Just meh. Got chips and salsa because they are usually great. Chips came out dripping in oil. Prices have went up over the last few years as well. Chili's used to be one of the cheapest places to eat. You could get a burger and fries for $7 now it's more like $10."
  • Chili's Grill & Bar - 500 University Center Blvd

    500 University Center Blvd, Charlotte, NC 28262, USA

    (704) 510-0626

    Hours

    Monday: 11:00 AM – 11:00 PM
    Tuesday: 11:00 AM – 11:00 PM
    Wednesday: 11:00 AM – 11:00 PM
    Thursday: 11:00 AM – 11:00 PM
    Friday: 11:00 AM – 12:00 AM
    Saturday: 11:00 AM – 12:00 AM
    Sunday: 11:00 AM – 11:00 PM

    Most Recent Comments

  • "Service is very slow today. It is 4:00 pm and it looks like they only have 3 servers. And they have us all on one side of the restaurant. They have been better ."
  • "Placed a to go order at 5:45. At 6:40, still waiting. Told i would have a 20 min wait. About 7 people waiting. No explanation. No apology. If that wasn't bad enough, could here kitchen staff cursing. They need to do better!"
  • "Good food and good service. This is usually my fallback if I want to go out, but I'm not sure what to get. It's one of those places that has a bit of everything so you can always find something. The food isn't amazing, but it's better than a lot of other places. The prices here are pretty standard for this restaurant style."
  • "if i could give 0 stars, i would. first off let me begin with I HATE COMPLAINING, i understand how hard it is to be a waiter and how annoying customers can be, i was a waitress for 5 years. but the service on Saturday 19th was ridiculous, beyond unacceptable and unprofessional on not only the waitress assigned to us but the management in charge that night. we waited 20 mins for someone to even approach us and ask for our drinks orders (2 beers, 2 sodas), we waited another 15 for our beers to be brought to us. mind you; it wasn't busy, and our server was mostly NO WHERE to be seen. We waited another 15 to have our orders to be taken, and waited around another 20ish for the food to arrive (WHICH WAS NORMAL AND FINE FOR 2 STEAK DINNERS). we still hadn't received our drinks or silverware, and waited another 10 for both. i spoke to management about the lengthy wait and lack of service, requested another beer and they proceeded to get my request wrong. i was facing the kitchen, and witnessed the manager speak to the young lady and gesture towards our table; she proceeded to not only catch a attitude, but it was NOTICED BY STAFF AND CUSTOMERS, and the staff laughed at it! What?! this is customer service! you don't get to make a customer wait repeatedly for EASY things and then catch a attitude when corrected for the amusement of your coworkers! our food was cold when served to us and our broccoli was under cooked, the steak cooked incorrect. I didn't speak on the food because by this time i was fed up. I hate sending food back, and judging from the tacky response from the wait staff, i didn't trust it. Don't go here; unless you want to wait 1 hour for your silver ware and soda, or laughed at when you request better service."
  • "Friendly environment and staff. Food is tasty and you can pay at the kiosk on the tables. Would recommend."
  • Chili's Grill & Bar - 8164 S Tryon St

    8164 S Tryon St, Charlotte, NC 28273, USA

    (704) 583-5490

    Hours

    Monday: 11:00 AM – 11:00 PM
    Tuesday: 11:00 AM – 11:00 PM
    Wednesday: 11:00 AM – 11:00 PM
    Thursday: 11:00 AM – 11:00 PM
    Friday: 11:00 AM – 12:00 AM
    Saturday: 11:00 AM – 12:00 AM
    Sunday: 11:00 AM – 11:00 PM

    Most Recent Comments

  • "We went to a nearby location last time and had a bad experience. Corporate gave us a gift card so we tried this location, and it was great. Best server we've ever had. I suggest asking for her; her name was Jamie. Food came out fast and fresh too. All around good experience. We will be back to this location even though it's a further drive for us."
  • "Some of the worst service and food we have ever experienced. Servers were slow and forgot everything. Food was not satisfying at all. Drinks were the weakest we have ever had, and they had the balls to tell us it was extra to have them served to us correctly. Plus a member of our party threw up 15 minutes after we ate. I advise no one to even give it a try. It will be a waste of time and money."
  • "Upon getting there we ordered 2 sweet teas that were watered down and tasted rusty, therefore they both went back and were replaced by 2 Dr. Peppers... Entrees were Smoke house bone in wings and fries and I had Honey Chipotle Shrimp and 6oz Sirloin with loaded mashed potatoes and broccoli... Shrimp and Broccoli were both under cooked so I didn't eat them but my guest devoured them. The steak was ordered medium well and it was tender and cooked to perfection however it was only 4oz of steam and 2oz of fat. The hostess was perfect and server okay however his personal grooming shouldn't be allowed in any restaurant... crazy dread look wasn't appealing to service but hey it's 2017 everything goes... Establishment was clean and in order..."
  • "It took a little long to get our food but they gave us some complimentary chips and salsa.The waitress was very nice"
  • "Good to see how little this business cares about cleanliness and its customers. The oven mit is inches away from my food, caked in past meals. "
  • Chili's Grill & Bar - 8325 Northlake Commons Blvd

    8325 Northlake Commons Blvd, Charlotte, NC 28216, USA

    (704) 494-8403

    Hours

    Monday: 11:00 AM – 11:00 PM
    Tuesday: 11:00 AM – 11:00 PM
    Wednesday: 11:00 AM – 11:00 PM
    Thursday: 11:00 AM – 11:00 PM
    Friday: 11:00 AM – 12:00 AM
    Saturday: 11:00 AM – 12:00 AM
    Sunday: 11:00 AM – 11:00 PM

    Most Recent Comments

  • "Upon arrival we waiting for at least 10 minutes before having to search for someone willing to seat my party of 6 please understand it was not crowded. Finally, found someone however,prior to being seated she had to wash a table. She seated my party again waited for a waitress to get our drinks meantime went into the ladies room only to find there paper towel machine not working advised a manager of our situation she proceed to be confidential I just left her presence. Arrived back at the table only to continue waiting for our waitres. Now I requested a manager immediately because this was uncalled for. Matt came out very apologetic however in my opinion the damage has already been done. My father had just arrived in town and I raved on the wonderful food and service only to be embarrassed. My family generally eats at this location later part of the evening and this our first time experiencing poor service. I will say this our waiter Malachi did an excellent job. Believe, he was the only reason my family remained seated. If I could rate you a zero I would not one compensation was offered for how poorly we were treated."
  • "I'm giving this rating because the service I got was the best! Danielle always smiled, checked on us, and was a joy overall. I have to be honest. I don't eat their often because I'm more of an Italian fan. But, when I do, I go to Chili's for the amazing ribs, corn on the cob, and of course to have my favorite watress serve us. Thanks Danielle! "
  • "Great service by our waiter, Xavier! Good food. Staff did happy birthday for one of my friend's birthday and complimentary ice cream, which was super nice! Some of the bathroom stalls were dirty. Overall it was good and I will return. "
  • "Food was prepared well, and with good portions. I had the Smokehouse combo of ribs and jalapeño sausage. Apparently on their Spring menu. It was very enjoyable. Service was a little slow to initially arrive, but became attentive once ordering. "
  • "Arrived and waited in excess of 15 minutes for someone to get our drink order. I had to ask the hostess if someone was working in our area. She and the manager apologized. Provides free chips. We received our food and it was actually cold. Usually great service but tonight they were below standards. I do not like leaving bad reviews but hey we all have bad moments. "
  • Chili's Grill & Bar - 2521 Sardis Rd N

    2521 Sardis Rd N, Charlotte, NC 28227, USA

    (704) 847-7849

    Hours

    Monday: 11:00 AM – 11:00 PM
    Tuesday: 11:00 AM – 11:00 PM
    Wednesday: 11:00 AM – 11:00 PM
    Thursday: 11:00 AM – 11:00 PM
    Friday: 11:00 AM – 12:00 AM
    Saturday: 11:00 AM – 12:00 AM
    Sunday: 11:00 AM – 11:00 PM

    Most Recent Comments

  • "I wasn't happy with this visit. Our waitress brought our liquids but took forever to come take our order. I did let her know we were there before 3pm that we still qualify for the lunch menu. Lunch price changes 3p. She came to take our order 3.07 I believe we got there 10 till 3. She didn't part her lips. Sometime the way you ignore a person concern is rude. You don't always has to say something. We left. Didn't want to eat anything behind a waitress that wasn't feeling us."
  • "No one greeted us at the door. We had to find our own seats based off a prior visit. General cleanliness was poor. Food was okay. Waitress/bartender was personable, otherwise grade would have been lower. "
  • "Very good food. But the make it way to hard to use or know how to use your plenty points. It's almost like the don't want you to so they don't tell you how to redeem them even on the website"
  • "In between car shopping we decided to stop here to eat a quick dinner. What a mistake! It was so cold in the restaurant we had to get jackets from our car not to freeze to death. The food was "meh" but I wasn't expecting much since it is a chain restaurant. What really put us off was the $2 "table entertainment" charge that showed up on our bill. They have these little tablets at the table you can play games or watch tv on. At no point were we told they will charge us to use it. Our 11 year old was playing on it, so if there was an electronic disclaimer, he wouldn't have noticed. There should have been a noticed printed on the tablet and/or our waiter or hostess should have notified us of the cost when we first sat down. What a bunch of scam artists!"
  • "Their food is always good. Took a little bit to get waited on. And at the time it was slow in there."
  • Chili's Grill & Bar - 8302 Pineville-Matthews Rd

    8302 Pineville-Matthews Rd, Charlotte, NC 28226, USA

    (704) 543-6265

    Hours

    Monday: 11:00 AM – 11:00 PM
    Tuesday: 11:00 AM – 11:00 PM
    Wednesday: 11:00 AM – 11:00 PM
    Thursday: 11:00 AM – 11:00 PM
    Friday: 11:00 AM – 12:00 AM
    Saturday: 11:00 AM – 12:00 AM
    Sunday: 11:00 AM – 11:00 PM

    Most Recent Comments

  • "I used to love ordering their party platters when I had people over but not anymore. They advise that one party platter will feed between 6-8 people and it's used to be true but not anymore! Although it come with a good amount of meat, the sides are small and barely feed 4 people. Same price less food! Another problem is that they became so unorganized that they messed up my order the last two times and I won't be ordering there anymore. Shame on them because my guests would always be very pleased with their food and their party platters were becoming very popular in our friends get together. From now on I will be ordering catering from another Chillis location or another restaurant!"
  • "Food was and came out fast for us to have a big group of 8. Brian was our wait or and he did excellent making sure everything and everyone was taken care of promptly. Great job young man. Haven't been to Chili's in years but it was great."
  • "I am changing my post, and adding a couple more stars. The past experiences that we have had here were very poor. My wife contacted management, and they stated that changes were being made to this location. We decided to give them another chance. Since I have no profile picture, I do not think they knew who we were. From start to finish, the over all experience was night and day. From the courteous seating, to the prompt service. From the drinks to the meal, everything was exceptional. We will make a return trip, and despite what previous reviews you read at least give the new management a chance, and feel free to respond to this post, or post your own experience. "
  • "This location has repeatedly disapppinted us. We use to frequent this location often but stopped going months ago due to finding hair in our food and overcooked foods in our to go orders. We have also encountered the staff mixing different flavors of foods together because they ran out of what we actually ordered. This is completely unacceptable especially when people have food allergies. Yesterday I decided to give them another shot. Well that was a waste of money. My sliders were burnt and the southwest eggrolls were extremely greasy. Its safe to say that we are completely done with this location."
  • "Food was good not perfect though like other chili's location. The service is very poor, after we got seated we didn't any server come to us for 15 mins, after that we had to ask for a server to come to us. Also I had to ask for drinks refills each time. Won't come back to this location and won't recommend it. "
  • Chili's Grill & Bar - 8136 Providence Rd

    8136 Providence Rd, Charlotte, NC 28277, USA

    (704) 541-8799

    Hours

    Monday: 11:00 AM – 11:00 PM
    Tuesday: 11:00 AM – 11:00 PM
    Wednesday: 11:00 AM – 11:00 PM
    Thursday: 11:00 AM – 11:00 PM
    Friday: 11:00 AM – 12:00 AM
    Saturday: 11:00 AM – 12:00 AM
    Sunday: 11:00 AM – 11:00 PM

    Most Recent Comments

  • "This location probably ran out of fresh vegetables OR just decided to push through a bad batch of broccoli. In any case, how does this pass QA? Check out the picture of the broccoli that we were served today. We made our server aware of it. We come here often and usually enjoy the food. Just disappointed today."
  • "Good food, reasonable prices. Great place for groups, families and trendy craw!!! "
  • "Over priced and average "
  • "Our waitress was attentive to our needs and our food was hot and delicious.. we will be back again.."
  • "Great service, not busy and plenty of seats even during Saturday lunch."
  • Category

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