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April 2021
Terrible service. No tellers available. Where is management.No one picks up phone. Business accounts need some kind of accommodations. Mr. Manager you need to fix this stop with excuses.
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April 2021
I wanted to pull cash out. The banker told me she couldn’t do it because she had to wait for things to be cleared. I went to the bank off morehead asked the banker at that location if I can withdraw, she did it for me with no issue. The fact that the banker at this location lied to me is crazy!!
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November 2020
Even with the lobby closed due to Covid-19 the drive thru line moved a lot faster than I thought it would. Cristina was the teller I dealt with and she was courteous and efficient. All the tellers seemed to be working very hard. Doing a great job with a difficult situation.