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July 2022 by W Hi
Run down trucks, leaks on can drivers side when raining down your back. Mirror fell out, ac hit and miss, bad trucks old and worn out
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July 2019 by Graham Marshall
I got my NC State Car inspection done here. They were quick and helpful.
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March 2019 by Jarrell Burwell
Poor service and communication. I advise no one to ever rent from them.
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February 2019 by Victor Szeto
Truck was in bad condition. One wiper was zip tied on. Dirty interior. Hole in the roof of truck that was just glued close and they tried to blame us for it. Good thing it didnt rain. Packages were left inside from previous user of truck. Only thing good was the engine worked and had no break downs during the 18 hour drive
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September 2018 by Amber Kuhn
Would give zero stars if I could. Do not care about their customers at all. I could not even get apology for errors they made. I never write reviews, but for your own sake do not rent a budget truck or tow dolly from them, you will regret it. They insisted on putting my car on a dolly that wasn't right for it, improperly installed it, and put the car in neutral (which I latee found out was incorrect) causing my car to partial come off the dolly a mile down the road causing serious damage to my car's bumper. I asked even for just one day extra to return the dolly because I was going to be severely delayed due the accident and they refused saying they didn't have authority even though corporate insitied they did and even offer to have a three way call to help them get this done. Instead they pushed it off until closing time and repeatedly hung up on me. The had no compassion for the three hours I was stranded on the side of the road trying to reinstall the car which was difficult due to the way the chains holding it on had twisted were now stuck around the frame of my car. I have honestly never been so stressed and upset and when I called to even explain what happened I couldnt even get an apology. Please do not rent from them. Hoping the corporate claims will be able to help.
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September 2018 by Jason Wakeman
Great service. Friendly office cat.
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September 2018 by LA Legacy
The location needs to be cleaned up. It was dirty, dusty and just nasty inside and out. Cat roaming around and kids screaming. Staff seemed stressed and waited an 30-45 mins for a scheduled truck pickup
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June 2018 by Jeffrey Tilson
Rented a truck april 27. I didn't pay too much attention to the fuel gauge on exit but the needle was close to F. I put a couple gallons in vehicle on return as I knew I only went-30-40 miles. At return, however, the geezer insisted I fill to the top. I did or risk a $30 fee. Total gas provided 9+ gallons. total miles driven 40. You do the math. I suppose the trucks get 4.44 miles per gallon. Be happy J+R guys, you made $18 extra dollars on me. It looks like you need it. BTW, Budget corporate appears to be trying to correct this for me. SO that is good.I am June update. Corporate refunded $10. At least budget has some decent people working for it
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March 2018 by juan manuel Arboleda
Good service 100% satisfied
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November 2017 by Giorgi Koranashvili
My advice is to call before getting there. I have reserved a truck online but there was no truck at the place available. Have lost time but luckily Uhaul had a truck available.
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May 2017 by Bob Rube
called to make a reservation. Im a mover. Before I could even tell the man when I needed the truck...He said he didnt have one.... run....fast...to another locations
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March 2017 by Kevin M
Quick and easy service.
