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November 2023 by Yusuf Hyman
Great place to go when looking for extra place to store or keep things safe
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September 2023 by Reggie Evans
Rental process was quick and easy. Shelby was very helpful with showing me different size units.
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August 2023 by Walt Carey
For me, the experience wasn't very good. I had 2 units and BOTH got broken into. As I was out of the local area, it cost me over $1,200 in airfare, hotel and lost wages to go there and assess my losses. They said their video surveillance system didn't work so there was no video of the incident. Finally, the company refused to pay me for my expenses in traveling there. Security? Not in my opinion.
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July 2023 by Patrick Roupp
Stopped in to get a truck last minute. They didn't have one available but the young lady Shelby took her time to find one in the area. Excellent customer service. Thanks!
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July 2023 by Walter Isengard
I have been shopping around for a new storage unit. I seen this place on Cornwallis Rd. I stopped in. The Young Lady, I believe, Her name was Shelby? She was extremely helpful. She gave Quotes for the larger inside and outside units. She also Explained in great detail, company policy, on what's allowed and what's not allowed. Shelby was very professional and friendly. When I move, I'm definitely going to get my storage unit from this location. Shelby also gave me quotes for a U-Haul rental, again Explained everything in great detail. Security Self Storage, You need to know.. Your staff members believe in and practice Customer Service with a Smile. This interaction was a Breath of Fresh Air.
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July 2023 by Keyon Covington
Shelby was very helpful and patient with assistant me with my storage rental
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April 2023 by shelby penny
I came to This facility conveniently located on east Cornwallis for me to park my boat . I was asking about different spots . Ricky and Cierra were very helpful with answering all my questions and helping me find the perfect space .
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April 2023 by Cierra Tyler
Came across this jewel as I was shopping around for a place that offered boat parking until the real summer time hits. This location checked off all my boxes. Shelby at the front desk help me choose the best spot for my Betty Boat. Secure, clean and great customer service! I will be using them every off season!
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November 2022 by Paul Mcneil
Shelby at the front desk is such a nice girl! She is very knowledgeable and answered all my questions efficiently! Keep her! 10 stars!
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September 2022 by Raine Samos
*** There are cheaper nicer storage options ***IF YOU USE THIS FACILITY MAKE SURE YOU READ YOUR CONTRACT BEFORE SIGNING. I was tricked into thinking I was getting the advertised special on the sign, advertised when driving past the location. I am too trusting and didn't read over the contract. I also called to make sure i would getvthe deal going throught he website and was given false information. I start getting reminders to pay and I was umm..what! and they only gave me 1month free and said I wasn't set up for the 2month deal. I spoke with Cierra whom stated she was a manager and said I had no proof so I had to pay for the 2nd month. I was contacted by a Robert who left a message, I returned his call and he never called back. Cierra told me she was going to have a supervisor reach out to me and never did. She claimed she spoke to them and they said the same thing. The only reason I used this facility is because I thought I was getting a better deal. I rented a truck from uhaul directly and they would have given Me a bigger cheaper storage space with a free month.
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August 2022 by Burnes Ray
I was reminded by my wife that we've had a unit (now Two) at Security Self Storage for over five years. Our experience has always been excellent with a great staff. We deal with Cierra most often and she has been wonderful to deal with.
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June 2022 by África Dutor
Everything was smooth and easy, even when we needed to add a second unit to our reserve. Shaun went above and beyond, and he even recognized me when I called the second time. I would recommend 100%
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May 2022 by Flauny Noel
Security Self Storage staff made moving my daughter from her dorm room very easy. The staff is very nice & so professional. They go out of their way to help. Thank you Soular & staff for all of your help. This is the only storage place I will use until my daughter graduates.
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December 2021 by Carol Marie Oliver
He was very helpful and polite and helping me getting a U-Haul any storage I really love doing business with you guys
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December 2021 by Araya Turner
Destynee & the team were all awesome straight to the point answered my questions and patient with me during my shopping for my unit thanks have a blessed day to all!
