They don't stand by their policies and think that giving someone a gift card rectifys the problem.
Shaina, in customer service, really knows her stuff and went out of her way to provide excellent customer service today. If ever we have another issue, I sure hope she is there to help us again. Super happy with Home Depot today, thanks to her.
one of your awesome employees made my day after having a rough one he made it so much better he ran out his way to give my boys and build your own kits! I wish i would have got his name he was amazing! thank you it meant more than he knew