-
December 2022 by Áñiyäh Smíth
Came in to get my wedding ring done with my wedding date and my name and my husband's name put on my ring Barnes Jewelers did and amazing job I love it thank u so much and the cleaning they do afterwards is so beautiful ❤️ store was clean staff was very friendly
-
June 2022 by Sheri McCormack
A couple years ago they did a great job on my custom engagement ring. This week I dropped it off to get it cleaned and couldn’t make it back to pick up before closing. We had travel plans that night to get to our wedding, and Scott was incredibly gracious to verify our identity and come back to work to help us make our flight on time. He didn’t make us feel like we were inconveniencing him, although we certainly were. We feel incredibly blessed by Scott, who helped us make the perfect ring and saved our day with such a positive attitude!
-
June 2022 by D G
Scott has great customer service and goes above and beyond any jeweler out there. We had a ring that needed to be clean for our wedding and was able to get it done on short notice. He even gave us our ring after hours and was able to deliver before our wedding. Scott and Barnes Jewelers will always be my preferred jeweler.
-
January 2022 by Laura Soria
Today December 28 I went to the Barnes Jewelers store, we had to return a bracelet that my husband gave my daughter for Christmas day but it was not the one she wanted. I, my daughter and my son decided to look for the one she wanted so we went to this one store where the young woman who attended us whose name appears on the purchase receipt was too antisocial, very bad and useless. She attended us without any cordiality, I am a cosmetologist and I know about customer service so I dare to say that she is too inconvenient for this store, too bad my husband had paid $ 175 for the jewel and for her attitude and no help we decided to buy online like that that he had to return us 117 dollars which we only wanted to exchange for other jewels. (how sad to find people like that)
-
November 2021 by Diane Dunn
I have had rings, diamond and saphire tennis bracelet repaired and a Versace watch. The repairs were perfect, the staff is friendly and professional. Looking forward to purchaing a diamond tennis bracelet from Barnes.
-
May 2021 by Ally Whatley
Really couldn't ask for better service. Resized the same day we purchased, cleaned new and old jewelry, and just a very pleasant experience over all. We will definitely be back.
-
March 2021 by Kent Jernigan
Always excellent service and great products.See Hannah for info on Pandora and great customer service.
-
December 2020 by Brian Harper
We have purchased multiple items from them over the years. Always excellent service and great products.
-
September 2020 by Chip Davis
A super duper place that cares and delivers. Thank you for your fine business.
-
September 2020 by Jim Messier
I have know Stephen Barnes for over a decade. He is truly one of the most honest, ethical people I am privileged to know. He continues to give back to his community and beyond. His ability to lead and teach others how to be giving, responsible, and sharing from the heart to their fellow humans goes beyond Goldsboro or even the state of North Carolina. He is a solid example of a true Giver throughout the jewelry industry, worldwide. I am proud to call him my friend
-
June 2020 by Tiffany Price
I had a great experience with you guys ,they are awesome.Thanks for making me feel wanted
-
June 2020 by K Sheppard
I follow Barnes on Facebook, and I'm so glad I do. I saw some of their amazing jewelry and got great ideas for mother's day. They were quick to respond to my messages and questions, and when I called the store directly, the great service continued! Melissa listened to my needs, got back to me quickly with just the right items, and I could hear her smile all the way through the phone! I'm a down home girl and, now that I live in Raleigh, I enjoy getting down home service. And it's great to shop locally owned, small businesses! Thank you thank you thank you!
-
May 2020 by Kathy Giangreco Baete
the selection at Barnes is beautiful, the people are more than willing to help & they do excellent repair work.
-
April 2020 by Rachel Johnson
Mr. Scott was AMAZING to work with! He was very helpful and my ring looks great!
-
February 2020 by Michele Woodard
I went into the showroom for an estimate to convert my white gold wedding set to platinum. Phillip listened you my ideas and wishes. He brought me several options to choose from and walked me through the entire customization process. He kept me updated all along the way to ease my mind. I would definitely recommend this jeweler for all your needs and wishes.
