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October 2025 by Holden Jones
Awesome experience from start to finish! I spoke with 4 different supply stores getting pricing, finding material and checking availability. Carolina Carpet is by far my favorite choice for carpet, LVT and LVP flooring. The entire team were great to do business with. We worked primarily with Stephanie and it was very noticeable that customer service is a top priority. She was easy to get along with, patient and knowledgeable!
We ended up hiring them to do the install of our carpet and their crew did a great job — quick, clean, and professional. Highly recommend these guys if you’re looking for great service and quality work!
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October 2025 by Jessica Lovings
I recommend going to Carolina Carpet and Flooring for your flooring needs. Huge shoutout to Stephanie for helping me find the perfect carpet for my house.
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October 2025 by Megan Rooker
Absolutely love my new floors and custom rugs! Stephanie was amazing to work with — super friendly and patient, and she helped me pick out exactly what I wanted/needed while staying in budget. Stephanie and Mr. John helped me pick out carpets and create the perfect custom rugs for my house. It’s nice to have a local place that actually cares about their customers. Definitely recommend!
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October 2025 by Dayna Pelzer
We went to a big box store and found the carpet we loved. Called Carolina carpet to see if they carried the same carpet. Stephanie went out of her way to research and find the exact carpet that we wanted AND was able to get the job done for less than the big box store. From the time I contacted Stephanie to the time of install was less than 2 weeks!!! Very impressive! Everyone we came in contact with through the whole process were very courteous and professional! We will definitely be back for all our flooring needs. Will be recommending them to anyone needing carpet or flooring.
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October 2025 by Jennifer Boyd
Very knowledgeable staff. Stephanie has been great to work with when installing flooring in our new home.
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October 2025 by Randy Dunlap
As a contractor, we are in constant need of supplies. Stephanie, and John at carolina carpet are some of the best retailers that we deal with. Orders are on time or early, and they never fail to go out of their way to get me waht I need. Great work guys!!
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October 2025 by Kim R
Mr. John was absolutely wonderful. Very knowledgeable and helpful. I needed carpet for a double wide quickly and called him and was helped the same day. I could not have asked for better customer service. I will never buy flooring from my usual big box store again. I highly recommend.
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October 2025 by Clint Daniels
Friendly knowledgeable hep that you don't get from the big box store. Make sure to get Stephanie or Joe to help you. They have plenty of experience.
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March 2025 by Lester Atkins
I am going to make this simple,The flooring I was looking for is new it is called Mohawk pure tech Premier,I have spent a Month looking at 5 different colors and had to bring them from another location Because it is so new that No one could even give me a price on the product for that very reason,I shopped all over and When I called them to tell them the best Online price I got Stephanie told me to give her a call and give her a chance to try and compete.So I did and they matched the price I was going to get from big Outlet that just sells flooring and nothing else.I own my own Business and wanted to spend my money Locally as I told her.Picked up my flooring this morning because they accepted my appointment on a Saturday.I met the owner this morning as he was there to help us load the order.They will get my business PERIOD What an absolute pleasure it was to be treated that way and do business with a local company that actually wants your business and treats you that way.I will be back I PROMISE.
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March 2022 by Gustavo Pineda
Excellent and fast service and above all, no time is wasted like at lowes
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March 2022 by Kyle Caldwell
This process started back in July/August. Carolina Carpet provided ideas and suggestions for our carpet purchase and laminate floor install. Due to other vendors who delayed the entire install, Carolina Carpets worked with us until the job was complete. THANKS EVERYONE. The last portion of the installation was completed. I highly recommend using this local business for all your flooring needs.
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March 2022 by Deane Honeycutt
Purchased a special order Mohawk LVT flooring for construction project in Henderson to support a local business. Customer decided they were not happy with color after it was delivered to jobsite. Asked reps at Carolina carpet if it was returnable and was informed it was with $700 restocking fee to which i agreed to. As of today, December 5th the same flooring is still sitting in their warehouse in Henderson after I had it returned back to them for credit using my company trailer. Flooring was delivered first of October to my jobsite and two months later it is still sitting in their warehouse with no credit issued and every excuse in the book from them as to why it's not returnable or with a much higher restocking fee than i originally agreed to. I prefer to support local business but I cannot in good faith recommend this company to anyone at this time. Staff are good people. Owner does not like to honor their commitments.
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March 2022 by Greg Barnes
I had gone to many flooring outlets before going to Carolina Carpets. They had the flooring I wanted at a fair price and worked with me to make it more affordable. I would definitely recommend this store and it’s responsive staff. Very pleased.
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March 2021 by Beverly Daeke
Not a happy experience!
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March 2021 by Denise Massey
Small town
