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October 2023 by Richard Webb
We came back to Home Trust after trying First Citizens in Mills River NC.Even though the Home Trust Bank is further away from our home, we decided to go back to a locally owned bank. While making the switch, Tamara Loflin at the Hendersonville branch took care of our switch, including credit cards. We could not be happier. It is such a joy to be able to visit our Home Trust bank and have our banking needs taken care of in a professional and courteous manner. Tamara is what my wife and I call a lynchpin employee, someone who makes everything work smoothly in an organization.
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August 2023 by Ricky Walden
I had recently been scammed and was concerned. Tamara was so pleasant, understanding and helpful. She took all my information, cancelled my Debit Card, missed me a Temporary Debit Card to use until my new one came in and reported everything to the bank fraud department. She told me I should receive a credit on my account for the money I had lost due to this fraud. During the transaction I felt like I had made a new friend. Thanks!
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August 2023 by Victoria Satterthwaite
I live most of the time out of state and I can always depend on swift answers and actions when I need my accounts handled. Thanks.
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July 2023 by Patricia Roshaven
Seems that most locations have only a drive-through with no one to talk to unless you just want some cash.
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June 2023 by Anna Conner
Outstanding team. Have multiple biz accts w/HTB and regularly visit this branch. Every single team member goes above and beyond to make each experience the best is can possible be. I highly recommend this bank for all your needs.
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May 2023 by Scottie McDaniel
I have been a member of HomeTrust bank for over 20 years I wouldn't be anywhere else.
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April 2023 by Jo Schlernitzauer
Solved the issue and extremely pleasant.
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March 2023 by Lisa Dellinger
I have been with this bank for 25 years. It used to be a good bank, but in the past few years things have changed. They seem to now be catering to the wealthy, and are of not much help to long term, smaller accounts. The customer service is non existent. Accounts are switched over without having a customer's consent or signature. They now charge fees that didn't used to exist. The branch manager put me on hold for 20 minutes (and counting) with no communication. This is an unacceptable way to be treated, especially as a long standing customer.
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December 2022 by Steven Herget
Very friendly, helpful staff!
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September 2022 by Sharon Spicer
It was a good bank in the past but has gone down hill lately. It caters to the well to do clients and charges too many fees to the little patrons. We banked there 25 years but now have withdrawn all our funds and deposited them elsewhere.
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May 2022 by Jennifer Ray
Excellent customer service both by phone and in person. I was able to communicate with a bank representative immediately and they took the steps to solve the issue in a reasonable amount of time. I felt valued and important and I bank with a local, smaller hometown bank for this very reason! Thank you so much HomeTrust Bank for your professional service and response!!
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April 2022 by Michael Martin
I've only been to the HomeTrust Bank a handful of times (I have a Safe Deposit Box with them), and every time it's been a good experience. On my latest visit, I had to take care of some administrative details and Taylor Nunez, the Branch Manager, was super helpful and accommodating. She made what could have been a tedious and time-consuming task very easy.
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February 2022 by Shirley Wallstrom
Had a problem with my checking account and you employee was very courteous and helpful in helping me.
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November 2021 by Richard Skrip
Assistant Vice President Loan Officer, Mike Fischer, went above and beyond to help us secure and then restructure a construction loan. He was easy to reach and responded promptly to accommodate our needs. Mike, Cindy and I thank you!
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August 2021 by Goodfellas Car Detailing
You're the best they treat me like royalty
