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February 2024 by Dawgpoundcards77
Super friendly staff!!!
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January 2024 by Tony Reynolds
Great for your framing needs!
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January 2024 by Christine Phelps
For last minute supplies they worked out, but they don't always have what I need and it is an hour away.
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January 2024 by don't perish
They do try be helpful they have good sales. The store just disorganized. John 3:3
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January 2024 by Shane Stewart
Nice place, was under staffed
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January 2024 by Mimi Pearson
I went to get my art matted. The price is double that of Hobby Lobby. They did not mount or attach the art to the mat (which I specifically asked them to do), and the mats were over cut. They did not cut it to my specifications of leaving white around the painting, but cut the mat with a very tiny amount of white where it looks like a mistake. I will never use their services again.
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December 2023 by Steve Davidyak
Craft store experience like no other.
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December 2023 by Debbie Strauch
My store big selection
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December 2023 by Jenn B.
Excellent customer service. Well organized. Quick checkout
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November 2023 by Jeremy Bentley
It's sad how much my family and I used to enjoy our past experiences at this store. Unfortunately, at this location and not at any other, it appears as if the store manager is allowing anyone to pick up customers' online orders. After calling the store to inquire about the order being falsely marked as "picked up" and request a refund, mind you it was only in the amount of 6 dollars and some change, the store manager got disrespectful after asking about my wife's name (she doesn't have a conventional name). When attempting to redirect the conversation back to our issue, the store manager Alice got incredibly aggressive. When my wife asked what the issue was and why she was receiving so much attitude in response to her request, the SM became even more agitated with my wife and said this is the way I talk. After several attempts to try and get our problem resolved, the SM continued to interrupt countless times and finally hung up on my wife when she requested a refund. I understand the holidays can be overwhelming, especially coming from retail myself, but this is far from the right direction in trying to get anything resolved. If it was a new staff member I may understand, but coming from someone who is supposed to be a leader for other team members, I'm just embarrassed for the team, they deserve a better mentor. This is a far cry from the level of customer service we have come to expect from Michaels. Needless to say, we will not be shopping at this location again.
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November 2023 by Ben Fields
This store is highly organized and has a broad selection to choose from. I was pleased to find what I was searching for, thanks to the excellent customer support from the retail team. They went above and beyond to find the item in the back, within a quick timeframe also. There is a lot of unique gifts that can be found here for Christmas and Birthdays as well. Especially if you want to purchase large sets as opposed to buying individual items. Mostly I go for the arts and crafts for my wife and kids, but this store offers much more than that. I highly recommend this particular Michael’s. It helps that the location is prime real estate - located near the mall, Walmart, target, McDonald’s, Starbucks, gas stations, a car wash, and other retail stores/restaurants. Quickly get on interstate 40 or highway 70 if you need to as this location is within a block of each.
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November 2023 by Scarlet Whitesides
Love the variety of Christmas decorations in the store this time of year! You can guarantee you will find decorations for every room in your home
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October 2023 by Patricia Hudson
Found everything I needed quicklyCashier was nice.
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October 2023 by Deborah Crowder
Salespeople were very helpful to assist with questions about Copic markers.
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September 2023 by doug stewart
Disappointed in signage for their buy 1 get 1 picture frame promotion. The first frame rang up $32.99. The second frame rang up $19.99. So I was being charged full price for the second frame, No Deal!Returned the second frame that was supposed to be on promotion and will likely look elsewhere next time.