HORRIFIC - when you call their number it goes direct to a voicemail that doesn’t even say their business name, they NEVER call you back, and when you try to submit an inquiry on their portal it doesn’t submit. Been trying to call them about my couch warranty to get my couch fixed and ZERO RESPONSE.
December 2022
I bought a $6000 kuka sectional from art van. They charged me about $700 for full warranty and repair service. It's been only 2 and half years and Art Van went bankrupt and Kuka is NOT picking up their phone. DONT buy their furniture. It's a rip off!