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March 2024 by Jonathan Perez
Becky G was our sales lady, and her customer service was hard to beat.
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March 2024 by Frank Acevedo Jr
My sales person by the name of Rachel was very knowledgeable of the products that I purchase. Highly recommend this sales person from Ashley furniture store in Jacksonville NC. Just Awesome, thank you.!!
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March 2024 by jadine collins
Rachel is amazing! She helped us get our dream furniture set. She is on top of finding the best deals and working in your budget! Thank you Rachel!!!
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March 2024 by Lynn Lippert
Rachel was AWESOME! She will definitely be my go to for all furniture needs!! She should get 10 stars, not 5.
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March 2024 by AndrewMeff F
Becky was very helpful and professional. Great service!
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March 2024 by lamar chenault
Rachel was excellent in helping us find what we needed for the best price. We didn't feel rushed or like we HAD to buy today. She's very personable and a we would glad to return to her for our purchases.
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March 2024 by Derek Grace
Take it or leave it. Just another furniture store.
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February 2024 by Julia Phillips
Please do yourself a favor and avoid Ashley furniture. My family recently spent $6,000 on a dining table set and bedroom set. The delivery team caused damage to our home and a piece of furniture. Six weeks later and still trying to get a delivery team that isn’t completely incompetent to deliver the new one. The store doesn’t want to hear from you once the sale is made. The customer service center is nothing but hostile, unfriendly, and completely incompetent reps. We will NEVER buy from this store again.
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February 2024 by Kristin Cicchetto
Walked in to just browse the mattress selection and Alan saw us come through the door. Was quick to get us to the appropriate section. We had him walking back and forth through the store atleast five times. He showed us everything that aligned with our interest and needs. He was honest about the different features and even taught us something we didn’t know about mattresses. Also took the time to teach me how to properly lay in a pillow. He was kind and patient with our children and that’s even hard for me to do. He made sure we were comfortable with quality and in our price range too. We decided to purchase a bundle and some extras that day. If it were not for Alan’s experience and honesty we would not have made a purchase. This is why we continue to bring our business there.
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February 2024 by Jason Taranto
Staff is amazing and helpfull. Not pushy. Reason for 2 stars is more for product. Got a bedroom set and opted for putting the bed together myself and glad I did. I got to see all the flaws in it instead of having someone put it together and not seeing the problems. Wood warped. Bought a queen bed set that my queen bed is to small for. Came in 3 boxes and it doesn't tell you where to start... I feel I would have gotten same quality items from Walmart for a quarter of the cost tried to contact you but wont.let me. You want to talk to me feel free to get my number fron the store and call me
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February 2024 by Richard Bass
Rachel did us great
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February 2024 by Taylor Herald
Great furniture and even better customer service! Very impressed with the service
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February 2024 by Madelin Espinal
Very helpful and quick getting me my furniture, my husband and I needed something ASAP and Rachel was super nice and quick with it! Would definitely recommend specially Rachel. Very good prices also.
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February 2024 by andrea jacquot
We had a truly fun time shopping with Becky . She definitely got our vibe and rolled right along with us. We love her! Would 100% recommended working with her. Thanks again and we will see you soon for the next furniture shopping adventure
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February 2024 by Buddy
We were very pleased with the professionalism of Sarah Borofsky at the Jacksonville, NC store. She was very helpful, knowledgeable, and was not pushy, which we were very thankful for ! She allowed us to browse on our own, and when we had a question, she was readily available to help us. When we are ready to make our purchase, it will be through Sarah.