Roxy got me in and out with account billing and got me some great information about upgrading.
I came about 2 years ago. I had been traveling cross country and was having extreme difficulty with my sim card not functioning. I was worried I'd lose everything that was connected to my phone number, and a very sweet and polite young lady assisted me. She was efficient, polite, knowledgeable, and overrall amazing!
Every time I try to call...mailbox is always full and can't talk to a employee....need to know info and can't find out