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January 2024 by Hector Velilla
Over time, I've found that my experiences at Dick’s Sporting Goods have left me feeling underwhelmed. I often find that they fall short of meeting my expectations, especially when compared to the service and offerings at Academy Sports + Goods. Academy's support of the rights of all law-abiding Americans has been particularly noteworthy to me. Moreover, I appreciate that they refrain from pushing their political viewpoints onto their consumers, creating an environment focused on quality products and customer service.As a result, I have shifted my preference to shopping at Academy Sports + Goods due to their consistent standards and their approach to customer engagement. I believe it's important to support businesses that align with my values and provide a positive shopping experience.Thank you for taking the time to consider my feedback. I look forward to continuing my patronage at Academy Sports + Goods and hope to see their values reflected in future interactions.
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January 2024 by silda Guerrero
Terrible customer service. I bought a pair of shoes which were last pair and were display. Most 9f the stores give a 15% or 10% discount on display items being that is the last pair left. She wasn't only loud but ride with her answer. Cashier was ok.
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December 2023 by Shane Abdill
If your looking for ammo this store does not carry any, even though online it says they do just go to academy or eastern don’t waste your time here.
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December 2023 by James Miller
All hunting products have been completely dissolved from the store. If I could go lower on the rating, I would!
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November 2023 by Michael Brady
Weak inventory in the areas of fishing tackle and gear, footwear, running socks, and a disastrous decision to eliminate the hunting and shooting department. Poor
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August 2023 by Troy W.
Stop with the woke social justice warrior BS and go back to being a Sporting goods store that caters to all sportsmen. Including hunters, target shooters, trap and skeet shooters air gun sports, paintball sports archery , reloading, blackpowder sports, ect. I am sure this falls on deaf ears so I will continue to order online and go to Bass Pro Shops and Cabelas while avoiding these Dicks stores at all costs!
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August 2023 by Jovanna Van Nortwick
We went in today because a few of our kids are starting soccer for the first time. Ryan was in the back and helped us tremendously. He made the hectic experience smooth and did not make us feel bad for bringing a little chaos to the store! Lol. He was super knowledgeable about the footwear and also where to find the other needed gear in the store. Do not have enough good things to say! Was very pleased, keep up the awesome work Ryan!
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August 2023 by Eric Walden
Another company victim to liberal America. They’ve completely stopped carrying guns and ammo. They sell camo and all the other hunting accessories… guess we’re supposed to hunt with rocks?? Sorry, you’ve lost a customer.
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July 2023 by Katie Bailey
Always great service in the golf department working with Austin.
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July 2023 by Steve Hicks
greeted at the front door and directed to the department we needed.
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March 2023 by Kevin Babcock
Rob in the golf department is top notch! Very helpful and just a great guy. I had just purchased a new set of irons and it was as if I never swung a club in my life. Rob took the time to help me out and get me back on track and smashing the irons again. Cant thank him enough. Really just a good dude. Thank you Rob
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March 2023 by Scott Gray
Very disappointed, there was no staff to help find an item. Walked entire store, the only employees were at the check out. Went to Sports Academy, plenty of employees to help.
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March 2023 by Ace Padilla
Worst store in Jacksonville. Never shop here. Stephanie is rude and disrespectful. She is a terrible person and should not be a manager.
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February 2023 by Faye Nadia
Went in today looking for a product that was listed online as in stock, but was actually completely sold out in-store. Get that fixed. Complete waste of time and gas. As I was leaving, a male employee stopped what he was doing just to make a smart comment to me about how the front door was not an exit. Does it really matter? The exit leads to the exact same entrance as the front door. Teach your employees to mind the business that actually pays them. Pretty sure you’re not getting a raise to tell me I’m using the “wrong exit,” dude.
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February 2023 by Candice
This location needs to hire a new manager. Manager Mickey is very rude. He kept running us in circles and lying to us telling us we could not return this broken treadmill they sold us. He hung up on us when we called. Finally after 2 weeks he said “whatever, this is so stupid.” and gave us our refund back when we showed up in person with the treadmill. We will never return back to this store and I wouldn’t recommend it to anyone else because of his poor services.