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February 2024 by Brianna White
I went in , was not greeted by anyone, not even asked if I needed help. Thing is, I came in I can understand no one being up front to not getting greeted because the employees can’t see. But further I went , I saw employees they didn’t speak but there was like 2 white people ( customers) coming my way , she spoke to them and even the white person who was not that far behind me… I thought to myself okay. The further I got back to the back of the store again another employee did not acknowledge or help, but spoke to the white person behind me… I just turn around a walked out. Like them employees yall got need to be retrained or trained . I will never Step foot not even a toe nail back in that place.
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December 2023 by jacinta jones
One of the greatest shopping experiences I’ve had in a while! Annette was awesome. Selena was great, and smells so good and the two at the front at the register were just amazing. The manger from the back even came and assisted. Nothing like some good customer service and a great shopping experience…Forever 21 in Jacksonville North Carolina thanks for the experience
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November 2023 by Dadoush collections
They workers are very polite ,not too expensive
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November 2023 by Anastasiia
It’s open till 8pm not 9pm
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September 2023 by Clara Bridgman
everyone in here was sooo nice and helpful, it was even a holiday. Best forever 21 I’ve been into to
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June 2023 by Michele Cochrane
I am so SICK of websites being inaccurate!!! If your website reads closing at 9pm then FREAKING close at 9pm rather than 8:00 FOREVER 21. It’s not a holiday. Get it together.
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March 2023 by Beautiful Food gardening channel
Had some cute clothing. Alot of crop tops that most 21 yr Olds these days can't carry off. But cute fabric and decent designes. Clean and well stocked
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March 2023 by Kimberly Hobin
They always have cute stuff
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January 2023 by Godwithustogether
Not even a minute of being inside the store I did read it by Anne with a big smile and warm hospitality. She had such a restorative and encouraging attitude and presence. The store was clean visually and atmospherically. Kudos to Anne and the staff that was there with her. Please honor them with the highest reward possible.
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October 2022 by Katherine Seem
The manager would not let me stand in front of my teen daughters dressing room to see the bra/tank tops she was trying on. She expected my daughter to walk out of dressing room, into the main store to show me these tops. She was very unprofessional and rude. We will not shop here anymore and I wish I could give them zero stars.
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June 2022 by Shasta Brown
Staff were super friendly and down to earth and went above and beyond to help and assist when needed
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June 2022 by Allyson Warren
Cute stuff always on sale! I love it ?
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March 2022 by rebecca polk
They never carry large sized items, nor sizes 8 & up. Their small clothes section is favored. Pretty disappointing.
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December 2021 by Chris Mullins
Apparently the cashiers could use more training. While we were waiting in line to checkout, the next available cashier decided to wander off and start joking around with another employee… Try to get the line down before you start messing around…
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December 2021 by Racheal Walker
Didn't have what I was looking for but the lady was soo helpful and nice and didn't mind taking the time to help me look
