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March 2024 by mark burgmaier
The people who prepared my taxes were fast,knowledgeable and very friendly. I'm new to this area and would recommend Jackson n Hewitt if you live in the Jacksonville NC area.
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March 2024 by lane hollis
Allison was a great person to work with. She got us the most back from our taxes and was really Patient with us. I will absolutely be coming back to file my taxes with her
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December 2023 by Latoya Chandler
Teagan in the Jacksonville office was on point and quick too! She did not make any mistakes, she was very helpful and very friendly to work with. She stayed professional through my entire visit with her! I am not disappointed!!!! I am a very happy customer ?
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December 2023 by Cara MacFarlane
The office is in a great location, easy to find, and the staff is efficient and friendly. Robin gave updates on wait times, and she ended up doing my taxes and she is fantastic. She is knowledgeable and quick.
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December 2023 by Whitley Lashley
Robin was very helpful and took time to explain everything she was doing and had many offers to tell me about. Very satisfied and felt comfortable. She mentioned changes to the gold guarantee in which I still felt confident purchasing. Jackson Hewitt and Robin have always put me at ease .
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December 2023 by Carolyn
Robyn is great. Quick, friendly and always 100 percent honest n accurate. Go to her for ur taxes. !!!!!!!
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September 2023 by Johanna Obafial
Robin was great. She really helped me with amendments on both my federal and state taxes. I couldn’t recommend her and Jackson Hewitt services enough.
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May 2023 by Ronald Hardison
Allison was fast and efficient in processing my tax returns. She presented an experienced persona in handling my returns. I felt relieved and confident after the session with Allison was completed.
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May 2023 by Tasha L
Allison was amazing she made our tax process easy to understand and easier to do. Our taxes seemed complicated to us but she made us feel comfortable and walked us through every step.
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May 2023 by Grace Naehu
The staff is overworked for how many people need help. Super grateful for Robin. She helped me and went above and beyond to make sure everything was perfect with my taxes. JW should have more people staffed to shorten wait times and phone calls.
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April 2023 by Tyla Davis
We have been customers for a long time at the Henderson location and we absolutely love the experience. The only thing that is missing the coffee that was brewed and the smell made you feel welcome and at home. Please bring back the coffee.Great employees with great knowledgeService was quick and thorough.Davis inc
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April 2023 by MizzBonesUSA
Robin is an intelligent, knowledgeable and efficient tax preparer. She’s also very friendly and helpful. I had a great experience and highly recommend this place!
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April 2023 by Beth Abbey
Allison was very nice and she completed my taxes fast. She also went above and beyond her duty by helping me out to my car since I have to use a walker.
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April 2023 by Mary Ifill
The ladies at Jackson Hewitt on Henderson Dr., Jacksonville, was super they treated me with respect and cover everything I needed to know about doing my tax return. If you are looking for a wonderful atmosphere, go to this place. They are very welcoming.
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March 2023 by Melanie Doerr
Allison has been preparing our taxes for the past few years. We appreciate her knowledge and expertise in completing our tax forms. She has become a good friend who we can trust with our financial information.