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February 2024 by Rochelle Siciliano (Roe)
I went to the MetroPCS on North Marine boulevard and Western road and both of the individuals there were so absolutely respectful and nice. The manager helped me with the best deal more than I could imagine for the price and the other employee programmed everything for me so nicely. I actually enjoyed being in that store for as long as I did and I would definitely recommend anybody to go there. It was nice to actually talk to employees at a very personal level. I got to know things about them and they got to know things about me and it was the most wonderful experience I think I've ever had in a store. I learned the manager had been there for 9 years and now I know why. I would never go anywhere else again!
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January 2024 by Dee
I received 150% customer service with getting my new phone set up and got complete understanding of all the features and was very patient with me porting ny old phone company over to Metro by T MobileZay is the person to see when you go there. He the best!!!!!excellent care of you
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October 2023 by Robert Arndt (OmniscientPhotography.com)
Best customer service ever, friendly knowledgeable staff great selection on phones and accessories.I came in the other day and could not figure out why my tablet could not connect to my phones hotspot. The gentlemen their had the issue rectified in 5 minutes and i got a better plan to compensate for my business needs.
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October 2023 by Lynn Smith
Zay the store manager is an amazing person! Helped with all my needs he is definitely the person you can trust!
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October 2023 by ROBERT Arndt
Best customer service ever, friendly knowledgeable staff great selection on phones and accessories.I came in the other day and could not figure out why my tablet could not connect to my phones hotspot. The gentlemen their had the issue rectified in 5 minutes and i got a better plan to compensate for my business needs.
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September 2023 by Bowly Bleem
Bunch of scammers! Will be contacting the Better business bureau! Never shop here
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August 2023 by Princesa Boricua
Amazing, super friendly and super helpful. My situation was a bit tricky due to divorce but they helped me come to a great solution. Gave me the best solution to be of my best interest and explained everything every step of the way. 10/10 service
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August 2023 by Sandy Bruce
Friendly, super helpful and made it a painless experience. Will be the only location I go to.
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May 2023 by Jonathan Meador
My phone normally works good when talking on it but the internet is slow most of the time
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April 2023 by Eric Lee
As a gamer, home service is inconsistent. Have lost many of matches due to sudden speed drops with perfect signal while using landlines. Will be looking for another provider
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April 2023 by Lee Phillips
I had a small problem with my phone, and Brandon from the store, solved the problem for me in a matter of no time and I appreciate it. I thank him. ??
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March 2023 by Debbie Scott
one of the worst metro stores i’ve ever been to , the service is always bad , they are so rude , never friendly and they never have any phones in stock
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February 2023 by Holland Topolski
Store was easy to find, staff was extremely helpful and knowledgeable, but without the sarcasm. Special note: Erin was the name of the rep. that helped me. I wish there where more stars to give.
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August 2022 by James Mceowen
DJ is a joke the worst customer service ever. I'm calling corporate office to complain your the worst DJ.
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August 2022 by Marielena Champney
This store and their representatives Are a joke- save your business and time and don’t even bother
