June 2020 by Kent Cooper
I've ordered here a couple of times now and the staff has been friendly and my order has been correct. The quality of food has been a little above average compared to most Burger Kings I've been to.
June 2020 by Danielle
I sat in line for close to 15 min before reaching the speaker. Then I was at the speaker for several minutes saying "hello?" with no response. There was just a red light flashing at me, so I assumed it was broken I pulled to the window and told the cashier what happen and she told me they said "one minute" and that I need to drive back around to order. That's absolutely ridiculous that they have broken equipment and then rather than providing any sort of customer service at the window, they're going to make me drive back around and start the whole process over again. I wanted a Whopper, don't tell me they don't have a few of their signature items already made and in the warmer.
May 2020 by Lillian Butler
One of my favorite places to get quick food. They make the best French fries
March 2020 by Donna Ellis
Tired of trying to buy tacos and the advertisements still up on the menu board but they have ALWAYS sold out or there no longer selling them and Never Ever go through the drive through less then 20 min wait went to the Burger King In Mt.Olive OMG such a completely Great experience even the mozzarella sticks looked like mozzarella sticks staff was wonderful
March 2020 by Tara McMahon
Just visited the drive thru at 3:15 today. When the server handed my fiance waters without straws, and my fiance VERY politely asked "can I have straws too please?", The server literally YELLED at him, "I'm getting you straws!" My fiance said "okay, no worries" and the server continued to snap "you need to give me a second to get them! And then slammed the window. This was AFTER out frap was forgotten and we sat and waited very patiently for it without complaining. I was totally shocked by the beyond rude service and way my polite fiance was treated.
March 2020 by Micah Greene
They are not 24hrs I went there and got no service
February 2020 by Carol Deans
Had to pull up and wait for food. A long wait. Then had to ask person who brought food for straws. We were no given any at the window. It seemed to be a big deal.
February 2020 by Franklin Snider
Not to great seems like every time I go the I get a whopper the bun tastes and feels old the are nice
January 2020 by Tiara Clark
Came at 2:15 am sat in line till 3:00am poor girl was working alone with 1 other person but if i’m gonna be in line that long at least make sure my food is right. Got to the window my order wasn’t in the system got my order & my burger was wrong the main reason i ordered it was for the sauce & there was no sauce ! I’m highly upset & not blaming the cashier girl.
December 2019 by Joyce' Christine
Been sitting outside Burger King now for 30mins for a shift change. All I want is two pies. You have got to do better, 10 cars have left.
December 2019 by James Perry
Burger King's food has gotten much better I hadn't eaten their burgers and years their chicken sandwiches used to be terrible The Long bun remember those? But lately with the new discounts and specials I've tried their food and it's gotten much better
December 2019 by Linda McKeown
From out of town we stopped by for a quick lunch. Ordered 2 impossible burgers (meatless) which were cold and tasteless. Very few people were there neverless the staff was slow and messed up the order the first time. The chocolate shakes were good. I wouldn't go back.
December 2019 by Allie Thurkill
They rarely get an order with more than one thing on it correct, but I love me an Impossible Whopper.
December 2019 by Bill Bain
One of the better ones I've been to lately !
December 2019 by brian riggleman
Do you want cold hard French toast sticks that appear to be 3 days old? If your answer is yes then this is the place for you. I would highly reccomend the McDonald's across the street instead. This Burger King is a constant let down. What a dump!
December 2019 by nina penny
My nuggets was not fresh after I asked for it to be cooked fresh
November 2019 by Harlan Noble
Burger King in Knightdale at 7pm tonight was extremely short on help. I go inside to place an order and was told the doors were suppose to be locked because they had no one to work counter. A worker came from in back an proceeded to take my order and then I was told I had to have cash as their credit machine was inoperative. I told them nevermind and walked out. I am extremely surprised in this line of competitive business how they can stay in business. :(
November 2019 by Connor Kelleher
Went there at tonight for their "24 hour drive thru". Heard the employee moving around on the headset but was never addressed or asked to order. We called the store and honked our horn but whoever was working refused to take our order. Super dissatisfied. Either don't say your restaurant is open 24 hours or keep employees on staff who will serve you when the restaurant is supposed to be open. I will not eat here even during the day now on principle.
November 2019 by Marty Hill
The food was pretty good but I noticed alot of wrong orders being brought back while I was there. The employees were doing alot of bickering back and forth. The little girl running the cash register had a very bad attitude and acted like she was mad at the world. The employees had about 3 tables with their drinks, phones and a bunch junk spread out all over the place. So they were taking up 3 tables with their mess.
November 2019 by King Dunlap
It’s 9 at night . Parking lot completely empty. Absolutely no cars in the lot. Get to the window and they say hold on ♂️ pay for the food and the girl says can you pull up we will bring you your food . Ummmm nobody is here why am I pulling up ? Then had the nerve to bring the food with a attitude . so you mad Bc you work at bk? Or u mad Bc you pregnant? Neither of which is my fault. Possibly you are mad Bc uh I don’t know you had the one customer you had tell you like it is lol . Horrible service . Kids have no manners
November 2019 by Emma Deuitch
Waited in the drive through and got no service even after honking and calling. First time I tried to go, but never going back.
October 2019 by Allraceschurch W
This Burger King is great, and has been here a long time. If you plan to eat here; clip coupons or go online and print therm.. They have great coupons such as BOGO on Whopper; or for breakfast they have a $4 coupon for 2 breakfast biscuits, hash rounds, and a coffee.
September 2019 by Yis'Shyah Yisrael
Horrible service especially at night. Workers and manager on duty last Thursday night were rude to all of the customers that were coming in around 9pm. They kept yelling to lock the doors and was more concerned about the doors being locked than serving the customers. Also they served stale fries and when myself and another customer asked for fresh fries, the rude manager yelled back and said no we are not making more fries there are fries there. The manager was more concerned with getting off of work than doing her job and catering to the customers. I am a chef and this was the worst customer service and quality of food I've ever experienced from any restaurant and I've been a chef for 10 years. I and the other customers were completely appalled at the horrible service we received. That manager does not need to be the manager or working in the restaurant business. I will never eat here again.
September 2019 by Selvia Gabay
It says they’re open 24 hours, they’re not. I was there at 3:40 this morning because I worked at 4:30 and no one was in the drive thru - waited for 5 mins
September 2019 by Brittany Greene
Play area is very dirty consistently. Tunnel system is filthy.
September 2019 by Kyle Diedrich
Horrible customer service smart attitudes ruined my experience
September 2019 by D. Michael McNabb
.... Update: Day 87 with no tacos....
September 2019 by David Medlin
This particular restaurant has always been a great experience. I always come with very large orders, they always get it right, everytime. The staff is always professional and polite. The service time is fast and I look forward to returning.
September 2019 by Hiram Brown
Im done with burger king for good. They only got 2 stars because the impossible whopper tasted pretty good or else it would have been 1 star. Completely dissatisfied experience for the last time.
September 2019 by C Balazs
I had a really bad day about 2 weeks ago at the play area with my special needs son. Delinda helped me get him calmed down and assisted us to the car. I have called corporate to let them know what a kind compassionate employee they have at this establishment.