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February 2024 by Mary Martin
Helping Hands Boutique is 'hands' down the BEST second hand store I've ever shopped in. Mrs. Shelia is absolutely incredible. The prices are great! Everytime I go in there I'm able to find really great items for myself and my family. As a person who works in healthcare, I deeply appreciate their cautiousness at the height of COVID19. All sales benefit Coastal Women's Shelter. I am so grateful that this store exists in our community.
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November 2023 by Diane Richards
My first time there was a wonderful experience, Ms Shelia is a beautiful person and very helpful. I have been going there every since and also taking some items there as well.Nice place to shop
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April 2023 by Debbie Fulcher
The lady was so friendly and helpful. Will be shopping there everytime we go to New Bern. Store is very neat .
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October 2022 by Aeleencr Scherzer
In my opinion: The best way to help CWS, is to buy something. Especially if everyone is donating.
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September 2022 by Mike Tinsley
Great selection of donated items, mostly for women. Good selection of knickknacks and used books.
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August 2022 by Lacol
I’m grateful for what this place stands for but this was the second time I’ve come into this store without being greeted while the ladies who came in after me were given a “Hello how are you”Not sure why I’ve been ignored each time but there won’t be a third.
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August 2022 by Dj Martin
Great bargains and supports coastal womens shelter
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June 2022 by Wendy Kerschner
Walked in just before closing. Found a great pair of jeans. Lucinda was super welcoming & friendly and invited us back another time so we’d have more time to shop.Very nicely organized and terrific mission. Bravo!
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December 2021 by Aimee DeSantis
Great place. We just moved here and had many items to drop off including blankets for the shelter. The volunteer working the store at the time helped us carry everything in. It is a small store but everything was organized neatly. We were told a little bit about the charity and I asked about volunteering. I will be back to shop and hopefully volunteer in the future. I do want to say that before you write a bad review for a store where volunteers are working you should think about who you are hurting. This store profits a woman's shelter. My first experience was fantastic. Be kind!
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November 2021 by Donna Edwards
They don't have much merchandise to sell, unlike 3 or 4 years ago. I decided I was going to donate some of my clothes that I just didn't wear. I called, asked when I could drop them off, it was a Saturday when I called.The lady that answered wasn't very pleasant and matter a factly tone stated, Monday and Friday's 9:30 to 1:30, by appt.only! I asked, what if someone works M-F? (Keep in mind they are open on Saturdays) She said, someone would have to drop them off for me. I called back ask if I could have someone drop them off, nope not this Monday was booked for drop offs and only one spot available on Friday! Really!? I try to donate to organizations that help others, but the person/policy wasn't very accommodating for those wanting to donate gently used items. Know wonder they didn't have much of a selection when I visited a couple months ago. I guess I will have to find a different charity.?
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November 2021 by joann Reda
Very rude worker. Refuses to follow the law regarding medical conditions. Won’t be shopping there again!No one offered us a mask. AND we were shopping for 20 minutes and were even greeted by the worker when we first came in. She never said anything then. It wasn’t until after my son came in that something was said. According to the ADA, you MUST make alternative ways for us to shop. She refused to bring our selections outside so we could purchase them.Your excuse is a blatant lie.AND, we were the only ones in the store, so your excuse you gave my son about the employee being busy with other customers is another lie.From the ADA WEBSITE. A complaint has been filed.“It is important that we all work together to address unlawful discrimination, including violent acts or threats based upon protected classes. As in all emergencies, the COVID-19 outbreak has affected people of many different races, religions, and ethnicities, as well as those with disabilities. Unlawful discrimination may also discourage people from coming forward to seek treatment or information. Laws prohibiting unlawful discriminatory behavior must and will be vigorously enforced.”Also from the Ada. owners.[Woman wearing a face mask and gloves delivering a shopping bag.]If a person with a disability is not able to wear a face mask, state and local government agencies and private businesses must consider reasonable modifications to a face mask policy so that the person with the disability can participate in, or benefit from, the programs offered or goods and services that are provided. A reasonable modification means changing policies, practices, and procedures, if needed, to provide goods, services, facilities, privileges, advantages, or accommodations to an individual with a disability.[10] It is important to focus on how to provide goods or services to a customer with a disability in an equal manner. This can be done by reasonably modifying your policies, practices, or procedures.The requirement to modify a policy, practice, or procedure does not include individuals without disabilities, as they are not protected under the ADA.Examples of reasonable modifications to a face mask policyAllow customers to order online with curbside pick-up or no contact delivery in a timely manner;Allow customers to order by phone with curb-side pick-up or no contact delivery in a timely manner;Allow a person to wait in a car for an appointment and enter the building when called or texted; orOffer appointments by telephone or video callsAs I said before, WE two were the ONLY ones in the store, and at NO time were we offered a face mask.And I specifically asked the worker to bring our purchases outside and we’d pay for them. We walked around with them for 20 minutes already.She just said no. Go.
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November 2021 by Gypsy Wetherington
Very nice lady there today. Found a few nice things while I was there. Really enjoyed my visit.
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January 2021 by Nancy Sibley
Need to rectify their debit machine so it doesn't charge you more than once. Thus, causing potential banking issues. This has been a repeat problem when I have purchased items there. WILL NOT CONTINUE SHOPPING THERE!
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May 2020 by Selena Carlisle
This an aesthetically pleasing little shop just outside of New Bern NC with wonderful little finds that rival the larger consignment stores. While in this store, I have found some of the cutest and name brand pieces for a steal! In addition, the staff there are ALWAYS pleasant and helpful and to top it off, they are only 30 minutes from the BEACH! LOVE it! I make it a part of my "definite places to stop" on my way to the coast.
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March 2020 by Rachel Lynne
Beautiful things at great prices to support a good cause!
