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January 2024 by Michael Owen
Great customer service
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October 2023 by Amber Keener
Barely ever open and no customer service number to contact. I understand that a 4 day work week is the "new future" but there's not even anyone available when problems arise for customer service. What's the point in being a customer serving bank with "help" in the name when that's the last thing they can do for you. This branch may be okay overall but it's a pitiful example of help.
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May 2023 by James Harding
Only been with Self Help a few months but so far everything has been great.
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March 2023 by AJ
Been coming here for many years and the staff are great. I would recommend.
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May 2020 by Candy Bedolla
The worst bank by far , they always have me issues and once I had enough of the bank managers rude comments and racist behavior I was told my account was being closed , due to freedom of speech , do not go there , the district manager is the same they would not give me a number to file a complaint and she said she controls it ,
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November 2019 by DT Frady
I just visited the drive thru teller to make a credit card payment. I had the payment coupon (which I sent in with my check). A couple of years ago I had an identity theft problem and there is a password on my account. What I don't understand is why she asked for my password IN THE DRIVE THRU when I was PAYING on the account and sent everything she needed IN with the payment. I don't see how my having a password on my account is helpful when EVERYONE IN the branch AND the drive thru now knows what it is. Things like this are why I pulled my checking account from there in the first place.
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February 2019 by Rashad Elliott
SELF-HELP CREDIT UNION HAS CHANGED MY LIFE. THE EMPLOYEES ARE WONDERFUL AND WILL DO ANYTHING THEY CAN IN THEIR POWER TO HELP YOU. ITS THE BEST DECISION I EVER MADE TO JOIN.
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February 2019 by Karla Jimenez
Very friendly and helpful staff. I have self help for almost a year and they always very professional.
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February 2019 by Deborah Hicks
So far have bent over backwards to accommodate our business needs. Thank you for fixing a problem I was having.
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January 2019 by Kasey Hemphill
Always so friendly and helpful. Always look forward to going it is a wonderful place to do business with
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December 2018 by Jennifer Fitzgerald
Problem after problem it's been for us! Sadly!!
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September 2018 by Melissa Dawn Ashe
Customer service here is terrible. If at all possible, use the Rosman branch.
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July 2018 by Michael Birkle
Wonderful Staff, I am very appreciative of all the help through out the years. I really like the new location as well.
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August 2017 by Kim Plemmons
Friendly and helpful