January 2020 by Melissa Monroe
Chad was very courteous and helpful. He provided a plethora of information as well as answering all of my questions. I did not feel rushed or like I was being a bother. Thank you so much.
November 2019 by Tiffeney Gentle
Andrew was very helpful and knowlegable
September 2019 by sheila crosby
If you visit this store, be sure to ask for Brad Allen-Bean...Awesome customer service and very knowledgeable about products and services.
September 2019 by c holmes
Brad provided excellent customer service, going above and beyond expectations. I am tech challenged and he was very patient and instructive. I couldn't have asked for a better experience.
September 2019 by Penny Barboza
This is the oldest AT&T store in Raleigh. Those of us that have been helped here from the beginning, continue to find the future "right" here. The Associate Mr. Brad related to me and my needs rather than push on me what would fulfill his quota!
September 2019 by sammygirllisa25
The help I received was great but their act was broken and it was a boiling hot day. Hopping center can be a little sketchy especially if your alone
August 2019 by Bradley McClure
They were INCREDIBLY helpful, thoughtful, and actually made my day. Shout out to Brad, the gentleman I just spoke with who helped me set up an internet plan with them and really understood how to make my experience great. Top notch customer service at this store.
August 2019 by Jeremiah Cannon
I haved a problem about my phone and at&t come right in and fix it good job at&t
July 2019 by Sarah Thomas
I had an AMAZING experience at this store,The new manager Jasmine Turner was really pleasant. The process took a little longer than expected due to me getting added as an authorized user on the same day. Jasmine stayed pass closing time to get me as well as my daughter phone on and ready to be used as well as answered all the questions that we had.Jasmine smiled the whole time. Great customer service skillsðŸ‘ŒðŸ‘Œ. AT&T event going on June 22 at this location make your way over there.
April 2019 by Joseph McOwen
Jasmine was rude and told me to go to another store. Would not honor promotion. She could have made the sale if she was polire
January 2019 by farheen dhaly
great employee i love going to this store.
December 2018 by Jennifer Salgado
Great customer service! They’re always very nice and welcoming.
December 2018 by MR. DRC
The employees are very friendly and helpful. Any problems I had they help me out without any problems
December 2018 by Akshay D'Souza
One of my best experiences at an at&t store. Highly recommended!
December 2018 by Ariel Serrano
Thank you Emmanuel! I will definitely be back when it’s â€œupgrade timeâ€ lol
December 2018 by Lino Tshibangu
Extremely polite, helpful staff and will always know that the customer is right.
December 2018 by Martha Mateo
Thank you folks. Super helpful and patient! Highly recommend!!!
December 2018 by Carol Daley
The staff at this AT&T are great! Helped me and my daughter set up our brand new Apple Watch!
November 2018 by Don Tae
On September 20, 2018 ,I went to the above location, in order to have my Samsung S9 Handset activated with AT&T (from Boost Mobile).
August 2018 by Kitty B.
This store is well staffed with very kind and helpful people! Though, I was there a while they were very nice and answered all my questions. Thanks again guys!
July 2018 by Emmanuel T.
Great experience, very transparent and straight forward. Didn't feel like I was being pushed into buying things I didn't want
March 2018 by Emmanuel Tshibangu
Great experience! Definitely would recommend!
February 2017 by Grady Crumpler
Most of the AT&T stores have lousy reviews, so this one stuck out with its high rating. I drove by another location in hopes that this store really was a cut above. JACKPOT! I had a complicated situation that entailed transferring a qualified upgrade to a different line on my account. Marcela handled everything quickly and professionally, and I left about 45 minutes later with a new iPhone 7 and my old 6S reprogrammed for my son. I am thrilled to FINALLY find someone in telecom who knows how everything works and can promptly deliver the results.
July 2016 by Karina Va'ana
I love coming into this store. Art is the only person I trust making changes to my plan. Had a bad experience at different locations but he was able to fix it. I would recommend you to always go to this location for any help with your plan, phone or u-verse.
July 2016 by Tia Sheppard
This is by far my favorite AT&T store. I pass at least 3 of them to get here but it's always more than worth it. The staff goes above and beyond to take care of me and my family, with their extensive knowledge. They've got a customer for life with me!!!!
July 2016 by Jamarious Wilson
Greeted with smiling faces. Reps are very thorough and entertaining. The manager, Art, is cooler than the other side of the pillow. Had one issue with my phone but when I went back they traded it out without hesitation and gave me 5 extra gigs of data for the same prices. Awesome experience.