The staff there where extremely nice and helpful, which made the process run very smooth. A++ Customer Service
September 2023
Customer Service at CarMax is excellent, I was treated great in person and on the phone. CarMax is missing one star because of a possible issue with the truck I purchased. I already contacted the service department and once they take care of a possible problem or oversight you will receive 5 stars. Thank you for your kind... read full comment
September 2023
The experience with the business office was well deserved. The service department overlooked that my back windows did not work at all after signing the inspection checklist stating that the 125 point inspection resulted in no problems. Making sure the car is operating within NC specs is more important than the sale.
