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May 2021 by Glen Doe
This place has always been a smorgasbords of magic and whimsy all courtesy of the mouse. It’s like The Disney Park in your neighborhood without all the travel and expenses needed to go there. Their inventory rotates often but if you love Disney and are looking for a Disney item on demand for any occasion. Chances are they will have something to fit your occasion for the Disney fan in your life our even yourself.
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April 2021 by Lisa Johnson
My granddaughter and I love this store. The staff are so kind and helpful.
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April 2021 by Carol Clontz
Just love the disney store and so glad it was still open. Found 2 gifts for my great niece and on sale.
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April 2021 by Jeff Watson
Best place for Disney items you will find but prices are are a bit high
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April 2021 by Anne Radford
Their staff was very friendly and helpful.
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February 2021 by Jennifer Lynn
I went in today and service was great no issue there and great selection, however when I left and looked at my receipt I saw I was charged 1.25 for a bag. The cashier never asked me if this was ok or anything...just charged me and never told me. I would of gave 5 stars but this is a huge turn off.
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January 2021 by Ines Rios
You have to love this place! It’s got everything but the rides !
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January 2021 by Renee M.
Awesome store, super nice employees. Found everything I needed!
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January 2021 by S J
I had a less thn magical experience. Staff was rude and unhelpful. Not the Disney I expect
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December 2020 by Vincent Schmidt
Nov. 10 2:20 PM I walked into the store with my face mask fully on over my nose. The lady at the front in a very condescending voice told me that I have to have my face mask on over my nose during the entire visit!I understand greeting people at the front door and explaining to those that don't have their face mask fully on that it is the store policy. In fact I applaud Disney for doing that. However talking down to people that are already following the rules is completely inappropriate.I was planning on doing a lot of shopping for my daughter for Christmas but was completely turned off by that interaction. I left soon after not purchasing anything. I tried looking at her name tag to get her name however it was covered up by her hair.
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December 2020 by Tyler Tubbs
Great store for kids, employees are always in character and are super over the top. They are always so happy
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September 2020 by Jamey Howard
Great selection of girls and boys clothing, clearance, and more! Very happy with the items I purchased and will return again!
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August 2020 by Sean Hanehan
On a recent trip to the mall we decided to stop into the Disney store while killing some time before an appointment at another store. We were greeted quickly by an employee who was kind enough, but advised us of the current mask policy. It now states that face coverings are required yet they will deny entry if it doesn't meet their exact standards. The standard included simple disposable surgical style mask. Yet I was denied entry despite having a double layer fabric covering because it was considered a neck gaiter. So let me get this straight...I cant be allowed in while wearing my multi layer, tight fitting, personal face covering. However I would be allowed to enter if I used their non-steril, loose fitting, single layer mask??? I don't know how long those masks have been sitting out, or who else has touched them. If Disney was actually concerned with safety then why try to force me to use something of lesser quality and potentially higher exposure simply due to a poorly written policy. This is where common sense has become far less common.
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July 2020 by mjl920
If I could give a half star I would. They would not let us in the store, because my 2 year old wouldn't let us put a mask on her. Big shocker that my 2-year-old would not put a mask on. The state of North Carolina does not require children under 11 years old to wear one, but the Disney store is apparently better than that. I had to try explaining to my toddler, who was so excited about going to the "Mickey store," why we came all this way and couldn't go in. So much for magic ?. Shame on you Disney store.
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July 2020 by Gray Andrews
Normally we shop at the Concord mall Disney Outlet Store. Today this store had the entire Disney Eats line on massive discount. 5 star experience.