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February 2024 by D Gillespie
DELIVERED from Falls of Neuse Rd. 27615 location.Received Effortless Love Arrangement with XOXO. 139.00.Fruit strawberries molded, pineapples brown.Valentines Day Vibrant Bouquet XOXO vase, $96.98Flowers were limp, brown, and devoid if moisture. Lost most of flower petals.$240.00..how to tell loved one, out of state,, money was wasted.
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November 2023 by Michelle Singleton
Friend loved her cake and fruit arrangement.
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November 2023 by Lola S
Great service!
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October 2023 by Howard Eason
Unfortunately, I have to rate this location very low. I submitted an order for delivery on the next day and it still wasnt delivered before they closed. This place is literally 8 miles from the delivery location and they couldn't even get that done. Very Poor Commication and Followup. There was no text, email, call or anything providing an estimated delivery time or window.This place was a waste and definitely an excitement-killer for delivering a surprise.My recommendations is to shop somewhere else! I need a refund.
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May 2023 by kathy kollegger
I highly recommend Edible Arrangements at 6675 Falls of Neuse Rd, Raleigh, NC. I called this store, concerned that a fruit bouquet hadn't been delivered properly to an apartment complex, and the store associate I spoke to delivered another the same day! Incredible customer service! I don't know of many establishments that would do this. Wonderful customer service!
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May 2023 by Sean Hurst
Thank you for making my moms birthday surprise one she will never forget. 5/5
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May 2023 by Shannon
The customer service at this location is amazing. They went above and beyond to ensure my orders for mothers day not only looked amazing but also had the freshest ingredients
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March 2023 by Elissa L.
Such great service! They really worked with me to find the right solution for my niece's birthday party. And the Sunday morning staff person was a delight! She went above and beyond. Thank you so much!
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March 2023 by kim castell
I placed an order with Ali John, he was actually speaking with another customer on the other line. He offered to call me back of which he did. He went above and beyond to provide excellent customer support. It is because of Ali John that will allow me to do business with Edible Arrangements. Thanks Ali, you’re totally awesome!!!!!
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March 2023 by Garrett O'Dell
Posted an order the day before valentines day and requested the delivery be made before 4 pm. I received a call at 5:37 pm stating they were unable to deliver it. When I requested the supervisors number they gave a number that wouldn't pick up. I contacted customer service and they told me they would not refund me. Now I have to go through my bank to backcharge the order. Do not buy from this store if you want it delivered on time.Edit: A representative of the store contacted me and refunded in full. He even offered to redeliver free of charge. They were professional and apologetic, much better experience than speaking with the delivery driver.
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March 2023 by Jay Bell
I have ordered a few arrangements from this location and each time has been great! I recently had a last minute order 3/4 (literally 20 minutes to have It ready) for a specific budget and the lady (not sure of her name) was amazing and understood the assignment! 10/10
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February 2023 by Bobby Blackwolf
Unexpectedly walked in to buy something for a friend, staff was great, got what we wanted quickly. They even gave us a free sample.
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January 2023 by Wanda Thompson
I live closer to the Falls of Neuse location. I saw their $9.99 online special for two apple slices, two strawberries and two banana pieces dipped in chocolate. I even called the day before to make sure they would be open New Years Eve. I drive there to find the foreign speaking woman at the register tells me the cost is $14.99. I questioned her and she said that was the cost. I called the Oberlin Road location and they told me they DID have the special and prepared two boxes for me. That was my first time visiting the Falls location and certainly my last. Better check the day before traveling to the Falls location to see if they've decided to change the price. Better yet, visit the Oberlin Road location. Best service and prices ever!
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December 2022 by sherryml l
I had an excellent experience, delivery person called me and notified me about order and just his customer service was just amazing. Every order I've done with Edible arrangments my experience had been great! 5 stars
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December 2022 by Shaniece Gamble
Jotted in to pick up a quick Birthday Gift and I was met with it kindness and a very clean environment which I loved. Although they didn’t have as many things Pre made available I was able to find something for the special occasion I had stopped in for and I was very pleased. Nice location.
