-
January 2024 by Tamika Holman
This particular location has a great staff of people who are often friendly when providing you services.
-
January 2024 by Connie Mattison
Excellent customer service and reasonable price for a set of four tires. I also love the way they treated all their customers with care and respect.
-
December 2023 by Joseph Spilotras
I have a fleet vehicle that I had serviced there . They were very nice about my issue. They completed the service quickly I was looking for tires for my personal vehicle and chose to go there first to get prices. They were very good at explaining my options .I will continue to do business with thm
-
November 2023 by Houwaida Alahmad
Amazing customer service !!! Danielle And Travis are the best!!! Very professional and friendly! Came with a rental that needed oil change to get on the rd and they took care of us in no time!Thank you!!!
-
November 2023 by Sue R
very rude. For no reason except that when they rec'd I get new windshield wipers I said they were brand new. Then they slowed down (took 20 minutes to check out) and started whispering at me instead of talking at a normal voice. Rude.
-
October 2023 by Sue R.
Very rude to me after they rec'd I get new windshield wipers and I told them they were brand new. They they took a loooonnngg time to check me out and spoke so I couldn't hear him. rude.
-
October 2023 by austin v
Honestly there are better firestones, this one is just terrible if u come for anything else but an oil change. Overall this place is just awful ?Update: apparently they wanted to charge me 1000 dollars for a 30 dollar job, so glad i didn't give them my money
-
July 2023 by emilyy
If I could give them 10 starScott the manager is the best very personal and kind (definitely the type of attitude you need especially at a mechanical shop) definitely who you would want to interact with if you need any service, as well as the mechanic that goes by the name “Lee” he is the best!!!
-
July 2023 by Constance Smith
It was my first time visiting "THIS" Firestone, I am a Firestone customer, and I have Firestone accounts personal and fleet. Normally my experience is pretty standard drop-off car receive service. I arrived early to my 9:00 AM online scheduled appointment, register my car, go over the services I am seeking( oil change the online special and discount is the service I am requesting and expecting, along with two tires) roughly around $330-$380 did a little research before my arrival. Several phone calls and many hours later I was quoted 1,100 for the services listed,I was told for an oil change there were no other options available for my 2013 Honda Pilot for oil "I had to have the $90.00 oil change package opposed to the online special. Although, I was already using that oil based on the last sticker in the window. My tires should have cost around 153.00( I know this bc I bought my tires two at a time from "FIRESTONE" and I had this brand on the back tires. I was told they could get me a different tire for 192.00 I told them I want the type, style, brand whatever that I already have on my car right now..It felt like they were just telling me anything because I was a woman, Ibsttod my grounds, I yelled a bit about the verbiage being used, 7 hours later I was given the right tires and the standard online special oil change for 384.00. ****Ladies be careful at this first stone location. *""""""
-
July 2023 by jeff romano
The gentleman that works there on sunday is so so so niceHe helped me out of a bind that I don't know if anyone else would have done it for meLots of loves and prayers to him
-
June 2023 by Mitch Jones
Stay far away... Straight up CON JOB Check engine light, went straight for the wallet, and $400 for a mass airflow sensor. 2 days later, lights on. I Tested the old maf, and it was good. This time, $350 for a thermostat. I said no thanks and paid $120 for the diagnostic. Pulled the thermostat, and it was fine. Flushed the radiator, which was low, and whatta know. Check engine light is off.
-
June 2023 by Issac McClain
Damage present on my vehicle after service. Have to report to corporate, no action or assistance in investigating the matter. Update June 13 - no follow up on concerns with the damage to my vehicle. I was informed a area manager should reach out, but no attempts have been made. I would not recommend this place of business
-
June 2023 by Mark Foster
Had a GREAT experience today, customer service was 5 ? ? ? ? ? ... polite, courteous, and professional every time I get service done. With in the last 4 months. KEEP UP THE GREAT WORK !
-
June 2023 by Yes Hinton
I have been a customer for about 30 yrs. Everyone is always kind and take time to explain everything to me concerning my vehicle. Now my daughter is a customer.
-
June 2023 by Un K.
Don't know why they you need to book a appointment if they take for ever made a appointment for 3pm been here for 1hr straight just to get a oil change
