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March 2024 by Kind M.
State Inspections - Windshield Wipers Every single time I come to this particular Jiffy Lube off of Creedmore Rd in Raleigh, I'm told I have to replace a wiper blade (or both) before I can pass inspection - everytime. And it's not just me. I overheard another customer needing a new wiper blade to pass inspection. And they have a large RainX wipers display right next to the front desk. Oh, and I asked to look at it - they showed me it was damaged. curious. So, is there something shady going on? Next time (if there is a next time), I will inspect the blades. I recommend everybody coming in for an inspection to do the same.
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February 2024 by Michael M.
Went for an oil change. Have used this store for years. Sometimes, there is a wait, because there may be many cars, and they may be shorthanded if someone calls in sick. Fair enough. But this time I was told, "45 minutes." Again, fair enough. Well. After an hour and 10 minutes, they still had not even STARTED my car. In fact, in that time they had gotten only two cars processed. Three workers had stood in a group, laughing and pointing at their phones, for nearly that entire 70 minutes. There was ONE person who seemed to be working, and he was in no hurry. I finally just left, getting my car out of the line (which was as long as when I arrived). When you have workers standing around playing grab-a**, instead of working, the problem is not that you are short-handed. The problem is that they apparently want customers to go to one of MANY other places that sell oil changes. Places that actually want your business, and care about service. I intend to help them with their long lines. They will not to deal with my car clogging up their business any more after this. I get the message!
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February 2024 by Chris Graebe
This place is great. Super fast and always helpful.
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February 2024 by Andrew Stafford
Quick and easy for State Inspections and Oil Changes
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February 2024 by Lisa Viola
Ben was great. Best customer service and quick.
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February 2024 by John Brack
Great service. Two cars ahead of me and still got the state inspection done without a long wait!
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January 2024 by Sergio
You guys have a great staff. A gentleman named Christian Perez helped me out. He is very knowledgeable and has great customer service........
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January 2024 by Dontay Mack
This jiffy Lube I did business with them for a while. Then all of a sudden their staff put a lose oil filer on my car . It caused My engine to lock up. I called to see if the company could help with the issue and everyone kept ignoring a follow up. Finally they said the district manager refused to help get me a used engine to fix the problem that the jiffy Lube staff caused. Definitely bad business on the company making it seem like it was my fault and trying to find any way to get out of taking the blame for the issue.
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January 2024 by Larry Quinones
Service was quick, I had my vehicle inspected and had my filters checked all within 30 minutes or less. The young lady at the front counter was very friendly and efficient. I will be back for my oil change next week.
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January 2024 by Candi Caulk
Went in for an inspection. It was very quick and I had my questions answered about my car. Everyone was polite and nobody tried to sell me any more than was necessary. I will go back for sure!
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January 2024 by Renee DeRouen
It's a small location. But they get you in and out quickly. The inside was neat and clean. The staff were all friendly. They keep you informed during your visit. I will go back again. Great location
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January 2024 by William Mills
The gentleman who met me and talked with me regarding my questions was very kind and understanding. As always, good service.
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January 2024 by Mark Saltamartini
The last few times I have been there their service has been wonderful.
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January 2024 by Nenalisi LyfeisMusik
I take my second older car to Jiffy Lube when it needs an oil change, but especially for the inspection when it's time.Ironically, there is a Jiffy Lube minutes away from my house in Brier Creek, but they're always slammed and I have only been able to get this car's oil changed once there since they opened that location. So even though the Jiffy Lube locations off Glenwood are a bit further down the way, it's always worth it because they literally get me in and out!They're usually pleasant and helpful. I took this car to get it inspected, didn't pass due to the O2 sensor... they explained it, told me I needed to drive it about 50 miles because it had been sitting with a new battery(which the rep guessed and knew this exactly)...I did what they said and went back a few days later and it passed!! I was so happy, so nice these days when someone is truly knowledgeable, helpful, customer focused, and gives advice that's on point! I will always take my Nissan here for these services because of this.
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January 2024 by Elaine DellaNoce
Always honest, efficient, and quick!
