July 2020 by Proud Chevy owner
Good service. Honest about how long the service would take. Friendly. Manager went out of her way to make sure no one spread Corona, from asking customers to mask up, to giving employees masks from her own stash.
June 2020 by Ben Lane
Mr Jones made my day, he was helpful smiling under his mask, made sure I kept my paperwork straight, hands down kept the positivity flowing. Took time to educate me on my issues and made what easily was a trying situation for me and turned that around. Many thanks James!
June 2020 by Geoff N.
The employees at this location are typically very professional. And for just an oil change this store is OK. HOWEVER, you should not trust any additional recommendations they provide. I just had my wife's car in and they said her rear brakes needed replacement at $400. We had just had her car in at Just Tires and they had measured her brakes at 50%. We even took her car back to Just Tires immediately after being at jiffy Lube and they were at 50%. This is the third time I've had this Jiffy Lube try to recommend unnecessary work. Oil changes are fine but NOTHING else!
June 2020 by Kelsey Socko
The mechanics there are nice but the woman who works the front desk is soooo incredible rude. She is rude to the customers when they ask questions and she corrects you like you are stupid. It's 90 dollars to get an oil change and every other place is so much cheaper. Save your money and go somewhere else.
May 2020 by Callie Carswell
Great service! Was in and out in 5 minutes for a simple taillight change. Had went to another jiffy lube and they couldn’t get the taillight off. This one had no issues.
April 2020 by Aubin Norwood
Pulled in to get my truck inspected. The whole crew was friendly and easygoing, the manager was polite and efficient. I can’t speak for others’ experience, and I’ve never had them do any major work on my vehicle, but having worked in shops before, and seeing these guys and their good attitude, I’ll be a repeat customer.
March 2020 by Carrie Papp
State Inspection in a Jiffy! The guys are pleasant and the gal at the front desk is very courteous. Take most of my vehicles here!
January 2020 by Greg Mo
Just had an oil change at this location. My wife and kids destroyed the inside of our vehicle and they cleaned it out with the oil change. You can't beat the price for the speed and awesome service.
January 2020 by Stephanie A.
I came to this location for a simple oil change, as I've done in the past. The mechanics suggested I replace the cabin air filter and showed me mine that was definitely time to replace. The receptionist even hooked me up with a couple coupons. Everything seemed fine until I left and heard scraping under my car as I drove and hit small bumps, not even potholes, in the road. I looked under my car to see the skid plate had not been screwed back onto the car and was hanging down. I returned, they fixed it quickly for free, but the problem for me arose when the mechanic tried to tell me that the screw holes had worn and that's why the screws fell out and the plate was hitting the ground. He said he inserted larger screws to keep it secure. I feel that this was simply a cover up story to avoid admitting they simply forgot to re-secure the plate when they finished the oil change. Not sure if it is because of my age, or the fact that I am a woman, but I would have walked away from the situation feeling much better if they owned up to their simple mistake and I was apologized to.
January 2020 by Paul Greene
The service is fast. The techs are helpful. The lady that works the counter is an absolute joy!
December 2019 by O'Donovan Jessica
Service is attentive and quick...usually no more than 45 minutes, no appointment necessary.
December 2019 by Eliot Winkler
Staff will speak with you to better understand their suggested work and are up front when asked about costs.
December 2019 by Adam Lynch
Great service and friendly staff.
November 2019 by Michael Wyatt
Went in for a state inspection a few days ago. I was directed to park behind a car in the middle bay and went to the lobby to wait. After maybe 20 minutes of waiting, I noticed that the two cars that had been in front of me were both gone but another truck had been pulled into the bay for an oil change and my car was still sitting where I left it. I waited patiently some more, my mistake.
November 2019 by GG R
Excellent, friendly service! Went here for my NC inspection, as typically any car related service I take my car to the dealership. Wasn’t sure what to expect as I’ve never in my life have ever had to have a car inspection, only in NC ♀️. Was 4th car waiting. Took about 45 mins, not too bad. Got in and out during my lunch hour and everyone was super friendly and answered all my questions!
November 2019 by Marin J.
With one exception months ago (which made me reticent about returning), the folks at Jiffy Lube are always friendly and live up to their jiffy name. When you pull up to the shop front, almost immediately there is a greeting. This is impressive as the work they do is physically demanding, so being friendly while working is a double skill bonus. I'm feeling it from you all JL! I have had oil changes at this location and this is the first time I'd done a State Inspection. While there was a snafu with the computer printing out the necessary paperwork, the staff person figured it out after a while. The bummer, though was that while I was waiting, no one told me what the hold up was. Secondly, when I came in, I asked for someone to check the air in my tires, please. The guy who was really nice, said to please inform the Service Manager that I needed a check. Ok fine. I did. She looked at me a little odd...but said they would check. I see when I get in the car, the yellow light goes off asking for air nourishment. So I ask "hey, did you check?" Nawwww says the service manager, pull it back around. If I did not have the newfangled yellow light warning, I would never have known they did NOT check. Come on NOW! But you see, because they were nice, the WHOLE time and made me feel like a friend....I wasn't mad at 'em.
September 2019 by Phaydren
Very kind at the front desk. It was affordable and quick. State inspection with 2 customers in front of me only took 20 min
September 2019 by Android Q Music
Friendly and fast! The best Jiffy lube location I've been to.
September 2019 by barbara fowler
I really have to say to the people working at this location. Thank you! All I needed was a bit of air in my tire and the young man I took very good care of me. Even though it was raining and wet. You all deserve to be praised for all that you do. I hope your bosses see this. I know this will be a place to trust when I need other services. You all seem to know how to take care of a person of age. Thank you again.
September 2019 by jack Simpson
I tell you what I have never seen such efficient service in all my life! I have been to this location a couple of times but every time It gets more amazing. I went there today with a friend to get her inspection done and there was a bit of a wait. No problem since there are so many places to grab lunch. The guys in the shop were practically running at lighting speed and cars were getting done so fast. The lady in the office was getting folks in and out just as quick with checking cars in and checking folks out. I felt like she knew everyone personally. She even remembered me after only a couple of visits and greeted me like an old friend.
September 2019 by Amber Wredberg
We brought two separate cars into this location for state inspections, and they charged us for a separate window-tinting inspection on both vehicles. This happened on different days (about three weeks apart). Neither car has tinted windows, but the aggressive know-it-all working the desk won’t let you talk (constant interruptions)and insisted that all of the other places over the years we’ve taken the cars to weren’t doing it correctly. Since this place came recommended to us for inspections, we chalked the first experience with the fake charge and bad service to be an anomaly, but alas, here we have same exact situation with our second vehicle three weeks later. We are glad there are so many other places to get an inspection done...
September 2019 by Christian Woodcock
Just went to get a NCSI (state inspection) I was failed for tires. I checked prior before going there as they were all at passing tread over 3-32nds. Then get slapped with a fall so I double check with their tool. They passed over 3-32nds so I try to dispute that a fail is under 2-32nds and my tires don't fail. Well, they didn't say sorry and didn't fix the issue, but instead they told me to go to dmv to deal with it.
September 2019 by Lori Adington
Had a state inspection, they were friendly and very quick!
September 2019 by Stephanie Worley
This location is only after your money do not go there. I was overcharged in a way that made me so uncomfortable that I will never go back to a Jiffy Lube. They added on $30 worth of "services" that I did not request and did not tell me until I picked up my car. I had no other choice but to pay for these services and it is not right to do that to people do not go there. I was up charged for using a coupon and again that is just not right.
August 2019 by Chin Patel
Great experience! From being greeted at the door to fast efficient service. Been coming here for 4 years. Reasonably priced. Had oil change, tail light and inspection all done in great time without an unreasonable wait time. Tyson the manager there is always nice but super efficient with time. The work is exceptional
July 2019 by Chintan P.
The service here is exceptional. I have been coming here for four years. Tyson the manager is extra helpful. Always recommends the right stuff without a hard up sell. They are fast and efficient and wait times are reasonable. I recently had tail lights fixed. Oil changed and inspection done and the experience was far beyond my expectations. It was efficient yet thorough.
June 2019 by Jerry Daniels
Great place to get your oil changed.store#1305 on Glenwood ave. Is the best. Staff was extremely knowledgeable and helpful. The one tight beside rooms to go
April 2019 by T.J. Burns
I caught a flat tire on my way into work and pulled into the shop. I asked if they could take a look at the flat tire and they showed me a huge hole and said that I would need a new tire. They offered to order the same tire that was on my car. I elected to not have them order it and instead asked them to just put my spare on and I would take it to the dealer, as I had tire coverage.
April 2019 by P. Greene
Love coming here. Good service and great people.
March 2019 by James Fleck
Try to up charge for everything. Woman didn't want me to see what she was charging. Everytime I stood up to see what she was pricing on her PC she asked me to take a seat. Eventually I said I was just going to take my car and leave. Immediately she failed my inspection over a "cracked" windshield wiper. When I asked the mechanic to show me where it was damaged he tore it in front of me. Will never go back.