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March 2024 by Matt Gregory
They refused to sell me a hat because I wouldn't sign up for the email advertisement list.
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February 2024 by D. Michael McNabb
Terrible.1-14-24 about 2PMI went to the mail today with my girl and kid specifically to get some green chicks from Journey’s and a hat to match from lidz and then to get my kid one.While they were playing over at the children’s area I went to lids and there were 3 workers. One by the seaign machine and 2 at the register. No one greeted me or spoke to me.While I was looking for hats one worker was just leaning on a step ladder in front of the area I was trying to look and would not move. So I decided to look at other hats bc I still wanted one.Finally I had to break them away from their phones for a second and ask where the other snap backs were and the ladder leaner pointed in a general direction and said “ if it’s got a silver sticker, then it’s a SnapBack”.I tried to take one more look beside her ladder and she couldn’t be bothered to move so finally I just had to leave.A couple people came and went while I was in there but they got the same treatment.SMH.I would definitely get some retraining going on up in there because it was terrible.I am a manager at my store and I would have fired someone instantly if it were running that place.
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December 2023 by Alajha Monique
Once again the store was not open at it’s giving time, was there at 12pm and it was supposed to open at 10am. Im not sure who is running this store but they are not fit. After calling and checking on my order, the so called manager lied about what time the store opened and was very inconsiderate and hung up on me mid conversation.
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October 2023 by Jamie Vinson
If I could give this place a zero I would. Went there today on Sunday and it is 12:42 PM and they’re still not open and they should’ve opened at 12 PM. there was like 40 people that kept walking up to the doors and kept walking away so they lost a ton of money today.
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August 2023 by ray davis
Product is good. However don't be afraid to hirer help. The store was closed. Gate down! My time wasted! Come on man!!!
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July 2023 by Julio Ramos
Love the store, however the Overwhelmed under experienced customer service representative just kills the vibe.
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June 2023 by Kelsi Blanton
Great selection of hats and teams, the customization of hats is crazy good! Also get to wait on your hat while you get some food since it’s near the food court!
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May 2023 by F1REMAN317
Employee there was super nice. That is why I gave it a 4. Hats are pricey but I found what I came for.
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May 2023 by Jamilah Peterson
Went here with my brother to purchase a new hat. Staff appeared to be friendly. Nice selection of hats
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May 2023 by Victor Gormley
Always good people working here at this location
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April 2023 by Queen Consciousness
Went here with my brother to purchase a new hat. Staff appeared to be friendly. Nice selection of hats
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November 2022 by Andrew Newsome
Came at 7:54 and they are already closed.
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May 2022 by Christina L
The gate was closed at 6:15pm when it says they close at 7pm and there were multiple people in there.
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November 2021 by Ankith Krishna
Says they are open online, but when I went to the mall, the security guard informed that they open whenever they feel like it.
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October 2021 by Kathleen Davis
Nicest people in here especially the embroidery guy! So friendly!
