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December 2023 by Heman Shah
No great collection
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December 2023 by Billy Olsen
This location is a little hard to see from the road; its next to the Best Buy.
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November 2023 by Tom Orr
The floor is disgusting The store is disorganized not enough people to help anyone do not come here
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October 2023 by Maria Georgiou
This store is usually my go to place to hit at the end of each season in hopes to get some deals. However, no matter how nice the employees are the store usually looks like a bomb hot it making it very difficult to find items. That is the reason I only come here a few times a year knowing I will have to dedicate several hours in hopes of finding the sizes needed and items being searched. I may start shopping Old Navy online to try and find deals to prevent this headache.
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September 2023 by Laura Wagner
I like a lot of their clothes and the sales are good but every Old Navy I’ve been too is a mess! Clothes and shoes are thrown under the racks and shelves. I actually had to step on some to get past it! Last week I waited for them to open and when I went in it looked like a tornado went through there! And the workers were just standing around. The dressing room had so much dust, dirt and tags pushed up in the corners. Disappointed!☹️
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July 2023 by Brandi Nunez
If you’re shopping at this location. Check your receipts and check your bags.**Deceptive practices are used with their sale items and check out when paying.**For example: A table was advertising BOGO 1/2 off for kids jeans. A guy in line in front of me caught onto some jeans that didn’t ring up the correct advertised price and asked for it to be taken off completely.At the register I was charged for a $37 sweater I did NOT get.My cousin checked out with the same cashier and she didn’t get a $15 body spray she paid for.What really got me messed up out of this whole experience is the sweater charge.I didn’t see it on my end until I looked at the receipt. I spent a lot of money and I honestly feel like their system thought they could get over on me on that “computer error” charge. Something is going on with that and it doesn’t sit right with me.
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July 2023 by Daniel Wilkerson
Didn't have what we were looking g for the but the staff was helpful!
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May 2023 by Lorene Currin
I love Old Navy, but I thought the store was a mess and not very organized. I usually go to the one at New Hope Commons in Durham. It's much nicer!
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April 2023 by ScarletBattalion
Old white lady working register is rough around the edges. Right or wrong she needs to brush up on her customer service skills.
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March 2023 by Coffee Brown-Gardner
Customer service at this location is not good, you should not have customers waiting for a dressing room when you have a total of 8 dressing rooms and only choose to open 3.
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February 2023 by Daniel Honrine
Is an okay store not like they use to be about 8 years ago.
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February 2023 by Trina Touchton
Rude employee at check out. Not worth going there to be treated with disrespect.
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January 2023 by Lynne S.
Employees are rude (and racist) they helped black women but ignored everyone else and store is a mess. Will never step foot in here again. Disgusting in more ways than one. I can't believe this store is actually operational. Someone from corporate needs to make a surprise visit and clean house all the way around
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January 2023 by Kimberly Montalvo
They have the “extended hours” closing at 10 but by 9:30 lights shut off and music cut off. They practically kicked us out in the middle of our Christmas shopping. So why have it open til 10.
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December 2022 by Teri Carpenter
Terrible customer service at this location! I placed an order for two items and drove 30 minutes to pick it up right at opening. I, of course, wanted to try them on before driving all the way home and was met with clearly an attitude from the manager on duty. She said “we have them closed since there is no one to watch them”. I stated I had already purchased the items and just needed to make sure they fit and she seemed completely annoyed by the fact. There’s a reason I avoid this location at all costs but unfortunately the one closer to me did not have my items.
