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October 2023 by Nicholas Boatman
Horrible location to get your prescriptions filled. Entirely disorganized and lazy staff. If you don't call ahead about your prescriptions there will be a guaranteed unforseen issue.
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September 2023 by Carol S.
Pharmacy is either understaffed for the amount of business, or incompetent. Also, the phone system calls you when prescription is not actually ready, or won't call you at all. I've wasted so many trips to this place. On hold for 23 minutes today trying to find out status and finally gave up. Have gone by store 2 times, 12:30 and 3:45 and still not ready. Prescription called in prior to 9am this morning.
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August 2023 by makayla bond
The pharmacy picks up and hangs up phone- picks on places you on hold till it hangs up- lines are 45 min wait time to pick up meds to top it off the staff are RUDE!!! CLOSE WALGREENS DOWN!!! This has been going on for years now
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June 2023 by Hannah C.
Warning -- anyone interested in keeping their prescription treatments on schedule should particularly avoid this store's advertised home delivery service. My saga begins last Wednesday evening. After my online refill order was confirmed and flagged 'Ready for FedEx' and my checking acct was debited, the pharmacy troupe at this location not only dropped the ball, they wailed on the ball with a hatchet and then set it on fire. For sure, not receiving a confy email from WG or from FedEx by COB the next day should have gotten me on the phone right away but I held out hope until last Friday morning (my bad) when I discovered all traces of the transaction were expunged from my online acct.The live person I finally reached on the store's telephone last Friday afternoon seemed vexed that I was asking a licensed pharmacy to track down a bottle of drugs it purported to have dispensed. After putting me on hold a couple times, she came back on the line to report that my prescription "had to be filled" but probably was not given to FedEx. She provided no explanations as to, how that happened, where the pills actually were at the time we were speaking and why no one from the troupe notified me of their ball drop within the almost 48 hours they had ample opportunity to do so. Given the complete lack of concern from the employee and the pharmacist in the background -- whose only contribution was to grunt that their charge "should have dropped off (my checking acct) by now" -- I was hardly shocked that no measure of regret was expressed and that not even a rote apology was offered.Looking forward to submitting full details and screengrabs to NC Board Of Pharmacy sometime next week as the attitude of these folks makes me think that this sort of "ugh, now where did them pills git to?" farce could well be a not uncommon occurrence at this store. Fortunately, I was able to easily salvage my situation but what if I was someone's grandma or anyone with a very serious medical condition and the drugs that this store's pharmacy troupe couldn't keep track of were life-sustaining drugs? Maybe these days subpar customer care from a pharmacy can be overlooked if its staff carries out the dispensing job within even minimal professional requirements. However, subpar processing of prescriptions and inadequate recordkeeping are not risks to which any store should ever have the right to subject its pharmacy customers.
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June 2023 by Carlette McCall
Always busy, but very helpful!
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May 2023 by Judy James
Great staff love Christian she is awesome. Staff treats you very kind.
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April 2023 by Benke
I waited an hour and a half from 6:30 - 8:00pm for my legitimate doctor-prescribed medication, only to have it denied by the pharmacist because of a mismatch in an address in their computer system. There was no one else waiting for prescriptions, I was the only one.While I waited, one of the staff was trying very hard to be helpful, however the pharmacist was laughing, joking, and tossing prescriptions from his standing desk into a basket about 8 feet away like it was a basketball game.The staff were great. The pharmacist was very unprofessional and lacked the technology skills and intelligence to comprehend how a person could have 2 addresses.I don't recommend going to this location. It was a huge waste of time and energy.
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April 2023 by Tony Donofrio
The counter people are too slow slow they move like turtles horrible I know it's a pharmacy but you need to get people in and out of there they ain't got all day
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February 2023 by Rachel W.
This is our local Walgreens. We come here for our prescriptions as there's usually never a wait. The staff is always helpful and polite. We came here to get our covid booster shots and were served right away. Everything was stocked even though it was the time for them to actually stock materials, it was still organized. I would recommend this store any day.
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December 2022 by CM S.
This pharmacy seems to do everything possible to avoid selling prescriptions. The counter wait times are very long. Refill requests via the app or text get ignored. If you fill out all the paperwork for a flu shot and check in online they won't have the information so you will have to re enter it all with pen and paper when you get there.
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October 2022 by Joan O'Malley
Scheduled Flu shot online. Showed up on time. One hour later ….I got it. Go somewhere else!
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October 2022 by Mike Boland
Your scheduling website is horrible. It let me go all the way thru to tell me what booster I would get. Never gave a chance to choose just assigned you one. You should start off by letting people know What you have then when they can get it. ALSO ITS IMPOSSIBLE TO TALK TO A HUMAN THERE...!
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October 2022 by Tamorris Dongo
This location is the worst. Stay away! They take forever to fill scripts and are very understaffed.
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September 2022 by jeanne hart
The pharmacist was very gentle giving us our flu and maderna booster shots. Bethany was kind and courteous to us.Gerald and Jeanne Hart❤️
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May 2022 by P. F.
Typically friendly staff at this location but recently went in to have a passport photo taken and an employee in the photo department was rude and dismissive and refused to take my picture because my shirt had white in it. I realize the background is white but the white in my shirt was not even the dominant color, just a stripe throughout. For the future, for your employees to know, there are no requirements by the US government as to what color you can wear in your passport picture as long as it is not a uniform. It felt like she just didn't want to take the picture because there was also a line at the check out register where she apparently was also working. I would recommend getting your passport picture somewhere else as this Walgreens seems to be SUPER particular about your wardrobe. In addition, I hope to see the friendly staff return soon. And finally, I must include in this review five stars for the top notch staff in the pharmacy. There has recently been some change of faces in this department but everyone is always helpful and friendly.