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January 2024 by Adam D.
Figured I'd get this out now, while I'm still on hold. We're now at 21 minutes. Every time they answer the phone, they say "we'll be right with you" and put me back on hold before I can even respond. Edit: Then they hung up on me. Abhorrent customer service. Worst pharmacy I've interacted with.
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January 2024 by Chad Aycock
This Walgreens has incredibly rude staff. I called to get a prescription refilled and the pharmacy girl said: "I don't have time for that." Ridiculous.Also, Walgreens pharmacists have been known to not fill birth control, so if you believe in female bodily autonomy, you shouldn't be doing business with them anyways. It just took this incredibly poor interaction with them to prompt me to move my business.
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December 2023 by Florentina A.
There is one woman who works here and she is always so unfriendly and never really seems like she wants to work, not sure if she is the boss there but this woman has never made me feel welcomed at that store, nobody seems to care. The other employees are super friendly and always happy to help.
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November 2023 by Adam Curtis
This review is for a specific woman in the pharmacy. I never got her name but several days ago I came in and ended up having a panic attack in the store. She was busy doing her work but immediately dropped everything to just help me. She made me feel relaxed just by sitting and talking to me. Wasn’t her job or responsibility but she stepped up to help me talk with me and give me some advice. I wish I had gotten your name so I could properly thank you! I was beyond embarrassed at the situation but she didn’t make me feel bad but just reassured me until I was feeling better. Thank you so very much! You helped me more than you know
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November 2023 by Shirzaman Shirzad
This is a place of lazy and rude staffing, to be fair, I would say some staff. This is the second time that my prescription was not filled out even after 8 hours.
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October 2023 by Holly K.
I think this Walgreen's is great! I've recently received two vaccines here and the pharmacy and front cashier staff were very friendly. While I waited for my vaccines I noticed the pharmacy techs seems to take a genuine care/know many of the customers. To me this feels very out of the norm for a large chain pharmacy. They were asking about people's parents, following up with how people were feeling, and just in general caring about each customer. I only had to wait a few minutes each time for my vaccine. I also love how they do the $20 cash back here. Overall parking is super easy and they seem to have the most appointments open in the Raleigh area. I'll be back!
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October 2023 by Jean Chu (朱簡)
The pharmacy department is so understaffed. The night before, we completed all consent paper at the "appointment schedule/request" online session. We arrived 15 minutes ahead as instructed and completed the check-in. But my covid-19 vaccine shot took an extra 32 minutes of wait time.
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June 2023 by Carina Fosse
Well. They close their pharmacy early sometimes when short staffed. So I am now unable to pick up a pre-surgery prescription that I need before they open. I tried getting it filled at another Walgreens that was open but they weren't permitted to transfer the prescription. Sorry you guys are short-staffed, but pharmacies are supposed to be reliable. I now have to cancel my surgery and find a new pharmacist.
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May 2023 by London Simone
The staff is amicable and there is a diverse range of products available. I appreciate being able to conveniently retrieve my FedEx packages and Walgreens online orders here, and the wait times are consistently brief.
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February 2023 by Katherine Eatmon
I have been using this Walgreens for three years. No matter how busy they are, the staff are ALWAYS pleasant, kind and attentive to each customer!!
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February 2023 by Couleured Girl
I had to fill my monthly meds and there were some that had not come in yet. Tameka worked with me step by step to ensure I had all my medications. That day there were so many unexpected issues for them and with a long line, Tameka made me feel as if I were #1.
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November 2022 by Daniel Washburn
Severely understaffed. Waited 45+ minutes past my appointment time to get vaccinated
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November 2022 by Samantha Casey
The pharmacy employees literally bust their butts to get it done. Every time I pick up my meds they're working super hard. I hate that they are so understaffed but seeing how RUDE some of the customers can be, I honestly don't blame people for not wanting to work here. Pharmacy employees need better appreciation for sure. This Walgreens in particular has never messed up any of my prescriptions, always very courteous and timely, and I've been using them for years.
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November 2022 by rasoul arab salmani
Terrible pharmacy staff!I made a mistake and booked my vaccine at this location!!!!I came 30 minutes earlier, and had to wait more than one hour.!!!!!!Awful staff! Nothing close to professional!Please never ever come to this location!!!!!!!!
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October 2022 by Kit
Get your prescription filled literally anywhere else. The pharmacy techs made fun of a friend of mine for keeping up with her COVID boosters. Not surprising given all the other reviews. Bad attitudes, no apologies, and they even tried to gaslight my friend by saying she "misheard" them.