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September 2023 by sasha wilkins
This is my favorite bank location. The staff here is extra friendly and helpful. Usually not a long wait.
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September 2023 by Virginia B.
We came to this branch today for the first time on the way to the mall. Was very pleased to see an open drive thru. We have found some branches do not offer this service. Charisma was our teller and she was wonderful. Very professional and courteous. I'm glad we didn't have anyone behind us because we enjoyed talking with her for a few minutes. We will stop here again !
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February 2023 by jackson lochead
Bank is closed for lunch....but manager is at her desk doing work. Why doesn't she work the counter while her people are on lunch....garbage branch.
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February 2023 by CiCi D.
Slowest Wells Fargo in the world . There were two people ahead of me and it took 25 minutes to get to me . One older lady working behind the counter and that's it. Drive thru closed . Very inconvenient.
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November 2022 by hotrod tattoos
One teller working the drive through and the front desk area??????????????Are you F’ing serious??????????????But there is a greeter so that’s a plus? maybe???Never come here!!!!!
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February 2022 by Tim Trung
This is the worst location to do banking transactions. I dread going to this branch but it is the only one not out of the way to do my business on certain days. The most recent experience prompted me to leave a review because it was so bad. First the drive thru lane had two people ahead of me but after 20 minutes of waiting I decided to go in... the person at the window that was holding up the whole show was just waiting on cash to be withdrawn... which apparently to betaken directly from the armored truck deliver. After going inside it still took another 10 minutes for service. I didn't bring my mask with me so they complained that they couldn't serve me inside and that I would have to go thru the drive thru...Great thats what I wanted to do originally. Then I go thru the drive thru to get a Cashiers Check and the manager has the audacity to say that this transaction takes to long and that they will accommodate me today but in the future ill have to go inside... I AM TOTALLY FLOORED AT THIS POINT after waiting 40 plus minutes. When the lobby was closed they had no issue with processing cashiers checks in the drive thru. I am tempted to Close my account with them but I actually like the other branches it is just this location with that has the unbelievably bad customer service. In the future I will just drive out of my way to avoid this branch.
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October 2020 by Averson Automotive
The nicest group of people! They are extremely helpful and friendly. They even remember my name when I go there and ask about my business! Wonderful group of people. I feel like they really embody what the Wells Fargo values and mission statement were meant to be. What a wonderful group of people. I go to this specific branch above any other.
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January 2020 by Clayton Gold-n-pawn
Friendly staff, very helpful! Jacob always greets you with a smile and great customer service! THANK YOU!!
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December 2019 by Samantha Averitt
The nicest group of people! They are extremely helpful and friendly. They even remember my name when I go there and ask about my business! Wonderful group of people. I feel like they really embody what the Wells Fargo values and mission statement were meant to be. What a wonderful group of people. I go to this specific branch above any other.
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November 2019 by Candy Nogales
I stop by this location around lunchtime and WOOW! Staff is super friendly and BEST customer service I've experienced with Wells Fargo. Donna helped me with a few things on my account; she was very friendly and polite.
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September 2019 by Eddie Tu
Amazing staff!
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February 2019 by Asal Maan
This a great branch of Wells Fargo the location is very convenient, the tellers are cooperative, today I delt with Diego the personal banker ...what great guy and what a beautiful experience. Surely I will bring more business to this branch.
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November 2018 by Brian B.
If I could give Wells a 6 I would. I signed up with them in Wilson in 2015 and I have never been disappointed. I lived in Wilson at the time and the manager went to work with me when I transferred my life there. When I moved to Raleigh I had some financial concerns and questions I found the manager and the assistant manager more than happy to help me filter through things. Sadly, I found out that the manager in Wilson (William) had passed away as I wanted to thank him. He did me well and even when he was sick he put his best foot forward. Many banks have done things the public don't like and even had unethical practices. For me; I am vigilant about my accounts, I watch credit reports and activity and Wells has been great. If there is a purchase on my card that is inconsistent with my life I am contacted. I love that I can access my information in real time and monitor any activity. I love this bank.
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February 2018 by Adam Stetten
Nice staff great location. Anthony Gallup is the best mortgage officer in the world and he has office hours there on Thursday. Anthony, thank you for being so good at what you do.
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October 2016 by No name
Pretty good customer service. It's been awesome since I've been there but from the tellers to the personal bankers, everyone I have had contact with has been professional, courteous, and really helpful.
