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June 2023 by Emily Council
This shop has super cute gifts like tea towels, Christmas ornaments, Melissa and Doug kids toys - great place to find little gifts for family and friends. I was eyeing quite a few things while shopping with my two daughters (5 and 3) when the owner of the shop absolutely snapped at my daughter (3) for playing with the giant stuffed animals on the floor. (We were the only ones in the store shortly after it had opened and I am sure they could hear me telling my kids to be careful and not touch things - so it wasn’t as if I was just allowing two kids to run amok through the store). She yelled at me and my kids so I quickly gathered my children and left. I have taken my kids so many places and have never had anyone treat us that way. I was embarrassed and also angry - we would have spent money in that shop but I refuse to support people who cannot be kind to children.
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April 2023 by Helena Price
Thank you for making this gorgeous bouquet for my daughter who played Wednesday in Croatan's The Addams Family Musical! She loved it!
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May 2022 by L H.
The arrangement they delivered today for my mom is absolutely stunning. So fresh and such a beautiful choice of flowers. I could not be happier. She was delighted and they are only going to get prettier as everything opens fully. Thank you so much!
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April 2022 by Ann Vidal
I stopped here to pick up some flowers for a family member’s birthday. To start there were barely any flowers to choose from which was extremely disappointing being that a lot of the reviews were pretty good. I was told each rose was $3.50 and two other flowers I chose would be $3.00 each. I picked 6 roses and two each of the other kind. Totaling $33.00 right? Well I was charged $53.00. I’m no math wiz but that just did not make sense. I could have went to Walmart and made my own arrangement for $20 and believe me I stopped there but they had nothing.When I confronted the lady at the counter she went to the lady (let’s call her Petty Betty) arranging the flowers and whispered to her. Petty Betty started stripping the Bouquet of any extra greenery she added to make it look decent.This place is over priced and over rated.
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February 2022 by Bob Taylor
Went above and beyond expectations to make our daughters birthday special
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February 2022 by Mark Redd
Ok, so I'm a little ticked off at the moment. Tried to get an arrangement delivered the Sunday before Valentines day. I didn't call them until after hours Saturday so went online and was able to make the order and pay for it. Their system allowed me to set up a delivery for that Sunday and pay for it however they were not open on Sunday and the delivery was not made. Ok, so I can understand the mix up on that, maybe. So I expect the deliver to be make on Monday, Valentines da
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February 2022 by markrK7502UX
Ok, so I'm a little ticked off at the moment. Tried to get an arrangement delivered the Sunday before Valentines day. I didn't call them until after hours Saturday so went online and was able to make the order and pay for it. Their system allowed me to set up a delivery for that Sunday and pay for it however they were not open on Sunday and the delivery was not made. Ok, so I can understand the mix up on that, maybe. So I expect the deliver to be make on Monday, Valentines day. Nope. So I call them late, about a quarter to 5, which is when they close according to google, although here is says 5:30. I was put on hold by the woman who answered the phone and stayed on hold until 5, at which time I was switched to a voicemail. I called back and was sent back to voicemail. So the woman put me on hold until they were closed and she didn't have to talk to me. Unacceptable service on every front. Can't wait to see how much trouble it is to get my refund.
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February 2022 by Mark R
Ok, so I'm a little ticked off at the moment. Tried to get an arrangement delivered the Sunday before Valentines day. I didn't call them until after hours Saturday so went online and was able to make the order and pay for it. Their system allowed me to set up a delivery for that Sunday and pay for it however they were not open on Sunday and the delivery was not made. Ok, so I can understand the mix up on that, maybe. So I expect the deliver to be make on Monday, Valentines day. Nope. So I call them late, about a quarter to 5, which is when they close according to google, although here is says 5:30. I was put on hold by the woman who answered the phone and stayed on hold until 5, at which time I was switched to a voicemail. I called back and was sent back to voicemail. So the woman put me on hold until they were closed and she didn't have to talk to me. Unacceptable service on every front. Can't wait to see how much trouble it is to get my refund.
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December 2021 by Mike Manieri
My sister was thrilled with the Christmas centerpiece that I ordered. Great job!
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May 2021 by Jennifer Kimzey
Got a boutenniere from them to match a wrist corsage that my daughter's date had already ordered. She matched them perfectly and they were beautiful.
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April 2021 by Big D
Highly recommend. Ordered flowers for a birthday and the arrangement was beautiful. The flowers were full, vibrant and healthy. Will definitely use them again. Good customer service as well.
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February 2021 by Marianna Miller
I loved working with Through the Looking Glass for my wedding flowers! They were friendly, responsive, and super helpful. I know nothing about flowers and Kim helped me find exactly what I was looking for. Thank you!!!! Highly recommend.
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February 2021 by Nancy Jackson
I live 3 hours away from my best friend who lives in swansboro. I’ve ordered flowers for her 2 times from through the looking glass. Both times exceptional work, on time delivery and wonderful folks to talk with.Thanks and I’ll be calling again
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February 2021 by GardeniaTeacup
I love this shop! Friendly customer service without making you feel rushed. The floral services are so helpful. We ordered several arrangements for a local funeral and JoAnn was a tremendous help and made the process a pleasure. If you’re looking for tasteful gifts for someone, or a purchase for yourself to remind you of your beach trip, this is definitely a place you’ll want to check out.
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February 2021 by Hayley Phillips Shatley
My mom needed to order flowers for a Swansboro funeral and this florist had been recommended. Mom was allowed to go into the back of the shop to see flowers that were available and to look at pictures and discuss ideas with JoAnn. JoAnn helped my mom to choose several arrangements that needed to be ordered on behalf of relatives who were unable to come to town. JoAnn was a pleasure to work with and we were all so happy to see her beautiful work at the funeral. Certainly not run-of-the-mill floral design. They were flowers we were proud to have at the service. We would absolutely use this florist again.
