Customer NO SERVICE!!!!! These employees act like retail is not there thing they have no experience with providing customer service or any knowledge of the items sold. Just another pass the buck. Maybe when the mall closes down people will respect having a job.
July 2021
Needed a burial dress for my mom. Found nothing suitable and received little help in 4 stores. The Penney's sales lady took me right to a perfect dress. And then a different check out Lady was extremely helpful and kind.
September 2020
Probably the best JC Penney on the country. At least it's unique. The only one you have to walk thru if you want to go thru the mall. Smart
JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve been dedicated to providing our customers with unparalleled style, quality and value. Visit our JCPenney Department Store in Winston Salem, NC and discover a wide assortment of national, private and exclusive brands to fit all shapes, sizes, colors and wallets.
