June 2021 by Isetta Coakley
Great for the things you need in bulk. Today, they had my HBCU items
May 2021 by Natalie Lee
While I love shopping at Sams club, I have to say that getting gas here is an absolute nightmare. People need to go ONE WAY. Can this PLEASE be fixed. It’s absolutely ridiculous.
March 2021 by Luz Marina Zapata
El sábado pasado estuve tratando de comprar una pizza, pero desafortunadamente no pude por la lentitud de la persona para atender y además fue de mal gusto ver que no usaba su máscara apropiadamente
January 2021 by Lowell R.
Disappointed Attempted to use gas vending machine at front of the store. The machine had an error and did not provide tank that I paid for and no receipt showing voided transaction. I went inside to ask for help and the "Customer Service" manager refused any help because it isn't their vending machine. No help with contact information, just excuses. I pay to shop at the store and some "customer" assistance is appreciated when needed. But don't worry, the satellite TV salesman will ask about my TV service and try to sell me something each time I go in the store. Seems the "Customer Service" manager is good at shifting work to others from what I witnessed.
January 2021 by Eileen B.
COVID Savety was lacking on my last visit on saturday. No carts available. No one retrieving them from the parking lot. Had to retrieve my own. No sanitation of the cart and the wipes at the door for do it your self was empty. 2 employees at the door, one checking for your card and yelling at people who tried to exit by the cart door looking for carts. The other was telling people to put on a mask. Very worrisome at the lack sanitation guidelines.
January 2021 by Tim S.
I like Sam's. I have been a member for years. The new pay with the app instead of going thru the checkout line is great. Unlike Costco, I can use my Sam's membership card via my phone wallet versus carrying another card. The Member's Mark product line is good. Selection here is decent. I view Costco and Sam's as about the same. In Winston-Salem, I do lean more to Costco because the store here is slightly larger and it is easier to get in and out of. Trying to get back on Hanes Mall Blvd. when leaving Sam's is a pain in the ass.
October 2020 by Lisa Smith
Found the kind of bird seed there, where they didn’t have it at the Danville store. Plus I had help loading the heavy items in my car. Thank you!
December 2019 by MikeandSusan Cope
Always have exactly what I need !! In & out in no time ! Love the low gas prices too !
December 2019 by Amina Albadarin
customer service is a long line with bad customer service.... plus, price items not much of a difference between it and Walmart!!! I'm out!!!
November 2019 by Kiah Holman
I come every month and have never been disappointed or dissatisfied. The staff are friendly and helpful. The aisles are always clean. And everything is easily accessible.
November 2019 by Dustin C.
I bought a pair of headphones from here and if they ended up charging my card $800 and I had to go to the bank to clear it up because every time I show them they tried to return it and it charged to me then told me it was my fault and they didn't know what was wrong with my bank card. The next day I switched to Costco and I am way happier
October 2018 by Erin H.
Ordered a Pokemon cake for my son's 10th birthday. Ordered it for pick up at noon, came in at noon and was told it wouldn't be ready till 1. Since I live in Thomasville I didn't make it back until 5pm. Wrong cake, and the edible thing on it was bunched up, looked bad. It would have been nice if the manager gave a crap, $3 off doesn't make up for y'all messing up the time and the cake. The bakery use to be awesome, but sucks now.
March 2018 by Iman M.
***Note: This review is for the Deli Bakery**** Because of my love affair with cupcakes and more specifically cupcakes from Sam's, I always order cupcakes from Sam's when I have to provide cupcakes for an event or function! My cake and cupcakes for my doctoral graduation party were even from Sam's and this particular Sam's location. That being said, you can imagine my disappointment when I placed an order this Monday for cupcakes and received subpar service and an incorrect order! First, when I initially placed the order, I repeated my order multiple times. My order was 30 vanilla cupcakes, 15 bright yellow and 15 Royal blue. The bakery associate taking my order kept repeating "light yellow" instead of "bright yellow". At one point, I even spelled the word "bright" because I was trying to make certain that I had bright yellow cupcakes when I picked up my cupcakes on Wednesday afternoon. Fast forward to Wednesday.....I arrived at the Deli Bakery to pick up my cupcakes at approximately 5:09 PM. I immediately noticed my order on the Pick-Ups rack. And guess what? The yellow cupcakes were definitely LIGHT yellow instead of BRIGHT yellow but actually getting them in my hands was going to prove to be an issue! When I arrived, I could see one associate working in the breads and rolls and there was one associate on the phone where you pick up orders. She definitely saw me approach the area but did not acknowledge me. It didn't seem to be a big deal until she continued her phone conversation as if I wasn't there! At one point, she turned her back to me and walked further into the bakery area. I waited....and waited....and waited....until a male associate from the concessions/prepared food area came thru to go to the freezer area to get pizzas to take to the front. He spoke as he was passing thru. After he had loaded up the pizzas, he stopped and said "Ma'am, has anyone helped you?" I replied "No". He immediately apologized. He then proceeded to get my name, grab my cupcakes and give them to me as he exclaimed "I'm so glad I needed to come get some pizzas!" to which I replied "Me too, me too!". The time was now 5:24 PM. And no, I couldn't mention to any Bakery associates that I had requested bright yellow cupcakes instead of light yellow cupcakes because the one associate was still on the phone and the other one was still preoccupied with rolls!!
January 2018 by Allen T.
Frankly I was expecting Sams to be messy and disorganized. After all there is a large volume of people here. But it is very clean and well organized. They have a limited selection, but more selection than Costco does. As far as I can compare, which is hard since they have mostly different brands , but prices do seem to less at Sam's. The restrooms were clean and well stocked. Pretty much everything I was looking for was available. I have friends who are avid Costco fans. But I think this Sams is worth a try. Pretty typical of warehouse stores.
July 2017 by MJ S.
I like Sam's club, I'm a member at both Sams and Costco. I would say Sams is cheaper and decent AND I LOVE their self checkout lines but I would say Costco beats them in terms of quality on some items. I still shop at both but cant beat Sam's price on cupcakes and they taste delicious!