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January 2024 by Donnie
I am here picking up prescriptions for myself and two others about 3 times a month. They have a lot of customers, and can sometimes take a bit. But I think they all do wonderful and have a great deal of positivity and kindness between them. I actually enjoy the experience. Great job everyone.
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June 2023 by Joy Limmer
I had to phone in my prescription as I had been out of the area when I needed it last time. The phone system told me that it would be the next day after 1 and it was soon after 1 when it was ready..The staff was very friendly when I picked it up.
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May 2023 by Krystal Heinzelman
My daughter had her tonsils and adenoids removed on the 19th and I had to call her surgeon to explain Tylenol and Motrin were not even touching her pain. He sent in a script to the pharmacy. When I initially got to the pharmacy they stated it wasn’t ready yet and when I asked when it would be ready they said about twenty minutes. I waited in the parking lot and after twenty minutes I pulled back up to the pharmacy pick up just for them to say it still wasn’t ready and that they were now going to move her to the top of the list. As I’m waiting the lady tells me to send my ID up so I do just that but I also put my daughter’s insurance card in there too. She comes back on the screen and word for word asks me “Did you send up any money” At this point I’m like uh excuse me? And she said “did you send up any money? She has a copay of…” and that’s when I had stated I sent in her insurance card and that she shouldn’t have a copay. A man then returns on the screen and asks me “and what are you taking this medication for” I said “I’m not taking the medication my daughter just had freaking surgery and it was a surgeon that sent in the prescription” and he said “I just have to ask” The lady then sends the medication along with my ID and my daughter’s insurance card and tells me to have a good day. Never gave me any verbal instructions on the medication, never stated any side effects I should look out for and when to stop use of the medication if any side effects are to occur. These people are unprofessional and untimely.
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May 2023 by Sin-d E
Prescription are normally ready on time. They are still better than other pharmaceutical companies. Thanks!
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May 2023 by Mashika R.
I brought a 65"in Vizio TV from there last Wednesday got it home plugged it up and it didn't work so I returned it the serial numbers on the box and TV did not match they blame me for it refused to give me my money back or exchange the TV the manager Shannon was very rude and refused to see me in person this the worst Walmart in Winston Salem I will never shop here again.
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November 2022 by Ron Allen
Made appointment for flu vaccine. Arrived 15 minutes early and notified the person at counter. Waited an hour to get the shot. Mostly sick people go to a pharmacy. Who wants to wait on a bench in the middle of the pharmacy. Hope I didn't catch something.
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October 2022 by Sari Miller
Literally the worst pharmacy I’ve ever been to. I called in my scripts almost a week ago, have come twice since then, and they’re still not ready. Mind you, each time you come you’re waiting a minimum of 30 minutes. This isn’t the first time I’ve been told my scripts would be ready and they weren’t. No one is apologetic or tried to make it right. I would go to any other Walmart pharmacy over this one.
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June 2022 by Keilyn W.
If I could give this Walmart zero stars I would. Inside the store is a mess food item's everywhere, shelf's are never stocked. There multiple food isles that are almost bare. Online pick ups take 2 hours once you've checked in. All associates ignore you. I 400% do not recommend coming to this dump of a Walmart if you can help it.
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May 2022 by Preston F.
This Walmart absolutely sucks especially the customer service desk every person that works at customer service has a very bad attitude problem and it needs to be fixed
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May 2022 by Leonor J.
This store is full of crooks and thieves. They are overcharging $6 or $7 per article. Bought a shower curtain and the shelf price was $12.97 and was charged 18.97. went to customer service and returned the shower curtain and requested a refund and the next day went back and talked to manager and didn't get my money back. Dont shop at Walmart unless you want to be aggravated and robbed. One of the managers was Alba but her supervisors where good for nothing.
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December 2021 by Laura W.
Alright, this isn't so much a review of the Supercenter as it is of the Grocery Delivery service. I've lived in Winston-Salem since 2015, and throughout COVID, my spouse and I have regularly ordered our groceries delivered from WalMart. We love this service, and sincerely appreciate all that WalMart has done to try to make things more affordable for it's consumers. In fact, without their pricing, we wouldn't be able to have our groceries delivered to our home. We are very low-income, and use the bus system to get around, which makes it difficult to get groceries on our own. We've tried out Instacart and similar services, but found them to be more costly. So imagine our upset when we ordered our groceries on November 28th to be delivered on November 29th, 2021, only to receive half our order!!Now, allow me to clarify. There were 2-3 substitutions, all of which I received. It appeared the entire order had been shopped, and I had kept my items within the current store limitations {since COVID, sometimes items are limited as to how many each person may purchase; these are the limits I'm referencing} and was on it's way to us. I expected $200+ in grocery items. I received all but 20+ items, counting up to $62.77 worth missing. There were enough bags, etc. that the missing groceries weren't obvious. We immediately phoned Walmart's customer service center and spoke to a gentleman who had to list each item by turn -- a 30-minute venture -- while my spouse and I responded "yes" or "no" as to whether the item was received. We were then issued a refund of $56.77, $5 less than what we were owed in refund. Prior to this, we've had few issues with Walmart, most of which have been 1-2 boxes of soda missing -- easily recovered with a simple refund and trip to another store. But never anything quite like this. During the call to customer service, not only did we request a refund, but we also asked for the driver tip to be refunded [something we wouldn't normally do] as we explained that the driver tip was the last of our money, which we would need to re-order the items that weren't brought us the first time. We were promised the tip refund, but within a day, the tip was taken anyway, and I had to phone a friend for help to get groceries we shouldn't have had to re-order in the first place. Without re-ordering, most of our meal plan for the next 2 weeks was wrecked... meaning, we don't have a backup pantry chock full of a month's worth of food.Will we continue using Walmart Delivery? Yes. But this was really messed up, and we hope they can improve. Walmart: If you're reading this, please consider finding a way for us to mark off in the app any items we haven't received in an order. It would have saved everyone time and I'm sure money as well.
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June 2021 by Margaret Whipple
Lousy service, excessive wait times and they don't even ANSWER the PHONE so you know if you're prescription called in is ready!
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June 2021 by Amanda Bryant
Don't expect anyone to answer the phone.
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January 2021 by Heather Eason
I go here quite often at least once a week. The people there are very helpful and get the meds when they say they'll be done. We had a problem with the insurance and the pharmacists called and got it straight for us after I said I would try and figure it out. I love this pharmacy.
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January 2021 by Ivy Breeze
This review is in REAL TIME...it is 6:45pm...I am attempting to call in a refill on an electronic Rx...they close at 7pm...line is ringing....no answer....first attempt someone picked up the line and hung up. Second attempt....6:47pm....line continuea to ring and no answer...SMH.....THE WORSE. If I could give ZERO STARS I WOULD.