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December 2023 by Nikki Fisher
She was very helpful and polite.
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December 2023 by lakyn marie
Super friendly workers! Always smiling!
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November 2023 by Metrii
Says online they offer packaging and shipping services for electronics. I have used this service in Minnesota for a computer with no issue. In Dickinson, they are saying they don't do that. The website states otherwise. If I'm paying over $400 to ship and insure a $6000 item I would think the company shipping would package it. Especially when it states they offer that service online. What if it's damaged and then you have plausible deniability because I packaged it? Doesn't make sense logically. Poor customer service, and laziness. Guess I'll drive to Bismarck or Fargo, and use a different service.Edit: just called Bismarck location to see if they offered packaging and shipping services for electronics and they do. Guess I'll be wasting a day off to drive to Bismarck since the people in dickinson don't know how to do a job that their website says they offer.
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October 2023 by Eli Thomas
Convienent, fast, and helpful staff provided a good to experience to a usually annoying situation of returning a package. Staff was helpful and polite.
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August 2023 by Michelle Simpson
Janelle and Carly were extremely helpful with my shipping needs and very professional, they are also customer centric. It is a breath of fresh air when I get to encounter young workers who are friendly, professional and courteous.
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August 2023 by John Powers
They lie!Was told they had a notary available until 5 pm, told them I was on my way and would arrive before that time.Left work to make it in time for notary, arriving by aprox 4:30 (losing several hours of work / pay), only to be told I would have to come back because the notary left for the day.
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May 2023 by cryptkeeperundead
Horrible every single time I've had a package come it gets lost or marked as delivered and never received
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May 2023 by Mercedes Jacobs
Went on a Sunday between business hours. Open sign was on but doors were locked. Not impressed.
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February 2023 by Nancy Clark
These truck drivers need to park on the street when delivering packages and stop parking in the alleys. Yesterday two of them got stuck in between 7th and 8th Ave. W. and had to be pulled out by a resident. You should have seen the mess the UPS drivers made in the alley. So, today, another UPS driver comes along again making a mess in the alley, this time behind my vehicle. Stay OUT of the alleys!!
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December 2022 by Travis K
This is one of the most arrogant companies out their. Their drivers don't give a rip if boxes are damaged or we are short something. They came in today saying they were dropping off 21 boxes and only dropped off 11. When we questioned them about it they said that they dropped off 10 yesterday. That isn't how their system works. They know exactly what is on the truck each and every day, or at least they are supposed to.
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November 2022 by Scottimus Coffield
Absolutely the best UPS Store experiences I've had. Lisa was phenomenal deciphering my chicken scratch writing and got my package out on today's truck as it was getting the last load on! The store was clean, neat, orderly and the flow was quick. Outstanding job!
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September 2022 by Jeff Kopp
I had several packages that needed shipping. Amazon returns. Not only was this really pretty young lady fast but cheerful as well. Great experience. Thank you Kiki.
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August 2022 by Alfred Hostler
I order use this company for years of my package delivery as do a great job getting my package to me.
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May 2022 by Scott Chase
Well let me start off by saying the four lady's at this store are some of the most helpful ppl I have uncountered willing to help and all around lovely lady's I just want to say thank u and keep it up the great work I will most definitely be coming back to this store
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May 2022 by Plasma Rifle
I don't typically like leaving negative reviews. But, I had such a bad experience in this store yesterday with a simple return that it was hard not to let it ruin the rest of my afternoon.There is a particular older lady who has no business being in customer service. Horribly rude, snaps at you, stomps around and is just plain icky! You don't have to do anything to provoke her--this is her default personality. If there was anything closer I'd be going there instead. If you've had the same experience you aren't alone. The one star was just so I could make this review. Negative 3 stars in reality
