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February 2024 by Terra Moore
I've been using enterprise forever they always have respectable service. That said 5 star shout out to John. 1st coming in not feeling well and handling like a boss and I mean the kind people like working with and for. 2 cause while it's known u can get a ride to or from rental locations the number of excuses can be a bit ridiculous there wasn't so much as a pause while managing another customer.Every right to take a day and he came in with a winning attitude thanks again.
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February 2024 by Nicole Firsdon Reza
The service at this location was superb. They even got me a better price for my rental than the discount I had booked online.
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February 2024 by Belinda May
i put a reservation in for a 2:00 rental at 1:24. I called to make sure of what i needed and the guy told me that there was no cars available for my rental time and that i would have to wait until 4:00 when a car was being returned. He said the cars they had were already reserved for other clients because they had booked before me... why would i be able to book for a car if they dont have any in stock? I have spent almost 2k the few months with enterprise and i cant believe that this can even happen. thankfully im not stranded and can move my event around a bit later.Update : there was no assurance when I called back later that there would be a vehicle at 5pm. I have changed the rental for 9am the next day. I have no idea if a car will be available.Car wasn’t available until 1:00pm
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January 2024 by Andi R
Fast service and friendly
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November 2023 by Ian Young
I fully agree with the other comments about how awesome the staff are at the Bowling Green office. Great service and so helpful and easy to deal with! Keep up the good work!
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October 2023 by Quinn Taylor
frustrating experience and was left scrambling to borrow a friend's car to get to a wedding during the weekend after a last minute mix-up.
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September 2023 by Cara Abraham
It’s just a joke how they have no cars. Close ur doors?? Why are these locations even open if there are no cars. I don’t understand, that’s like the whole purpose of the business?? Why TAKE any reservations? Some people need cars. Who in this economy can call off DAYS of work right now and still have a job? And no other location has cars?? And won’t even answer the phone?! Laughable.Thank u for the waste of time.
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January 2023 by Roy Soncrant
They went out of their way to get me a vehicle in an emergency. The staff is very friendly.
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December 2022 by Clark Amistad
Staff are very kind. Willing to pick you up promptly, and able to drop you off as well. Just great service all around.
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November 2022 by Katy Word
We are so grateful to the employees at Enterprise in BG! We used their service after an accident totaled our car. Insurance gave us the run around several times and they were so patient and kind. When we were getting no where with insurance they even called and worked it out for us. We can't thank them enough for helping us during a stressful situation!
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August 2022 by Michael James
Absolutely horrible business practice. My family is set to leave on Monday morning and the reservation we had set the week before. They call two days before to say we have no vehicle for you and good luck. Not even enough respect to call far enough ahead to give us a chance to find a vehicle
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July 2022 by jane65 now
This is not so much a put down as a chance to improve, however they rarely have had the vehicles I've needed when I n1eed one. And occasionally they have no vehicles to rent at all.
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November 2021 by Chris Schetter
It was really good. And fast!
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October 2021 by Ryan Bissman
Staff very friendly and helpful but originally did not have the car I asked for. I had a smaller car than what was listed on the website but car was clean but delivered on an empty tank.
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October 2021 by Nick Rush
Both employees were very helpful and pleasant. Pick up and drop off were both quick and hassle free. Considering how poor most rental places can be, this location was extremely welcome. Will definitely rent from here again.